Foam Party Hats Reviews 341

TrustScore 3.5 out of 5

3.3

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Rated 2 out of 5 stars

I ordered more than two weeks out and the order has not even shipped yet (day after it was supposed to arrive). No communication from company. I just want a stupid hat for a Halloween costume and now... See more

Rated 5 out of 5 stars

Excellent. 100% recommended. The date of our wedding was scheduled for 2020. Due to the pandemic, we have had to postpone it on 3 occasions. My deposit was in 2019, and from then until today, we hav... See more

Rated 1 out of 5 stars

I ordered a hat and was given a date when they promised it would be done. It still hasn't showed up. Why would they make these promises when they know they cannot fill them. Recommendations are they... See more

Company replied

Rated 5 out of 5 stars

My order did not arrive in time. When I contacted Foam Party Hats by email to cancel the order, I received a response within an hour or two letting me know that they refunded my credit card and could... See more

Company details

  1. Party Store
  2. Craft Store
  3. Hat Shop
  4. Manufacturer
  5. Traditional Costume Store
  6. Wedding Store

Information provided by various external sources

We are an Online Shop that specializes in manufacturing high quality handmade foam hats for weddings, corporate events, birthdays or any type of party/event. At Foam Party Hats, is where your party starts!


Contact info

3.3

Average

TrustScore 3.5 out of 5

341 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Too small for adults

The hat itself is nice, however it did not fit a single adult.
It seems to have been made for kids but advertised as adult.

18 March 2022
Foam Party Hats logo

Reply from Foam Party Hats

Hi Ronit,

We are surprised to hear this since very few customers have issues with sizing for our hats.

I will contact you through mail to solve this issues.

Best,

Manuel

Rated 4 out of 5 stars

Fun hat but crease in buckle

This was my 2nd order for this particular hat, the St. Patrick’s Day hat. The reason for 4 stars instead of 5 stars was because the gold buckle was completely folded towards the bottom and I could not straighten out. Otherwise it was good. By the way, what is the purpose of the foam blue disk enclosed in the hat? Just curious.

14 March 2022
Foam Party Hats logo

Reply from Foam Party Hats

Hi Michael!

We apologize for the issue - we will make sure to make a note with our shipping team as to avoid this issue on the future.

Next time you order with us, send us an email and we will provide a discount due to the issue as a token of apology.

That foam we put in there to protect the delicate pieces while shipping.

Manuel

Rated 5 out of 5 stars

Great Products, Amazing Customer Service

Really amazing customer service. I reached out when there was a small issue with the timing of my order and they immediately resolved it, beyond expectation. I would very happily (and definitely will) order from them again. And in addition, the products are so good!

10 March 2022
Rated 5 out of 5 stars

incredible service!

These guys were incredible! They saw my vision of what I wanted, they came through with flying colours. I would recommend these guys for any event that you need something made!

1 March 2022
Rated 5 out of 5 stars

I have been working with the amazing…

I have been working with the amazing Manuel for the
last 7 months and have had nothing less than 5 star service. We have been going back and forth for many months planning hats for our daughters wedding and I have been preoccupied due to being in the Cruise Line Business, which the pandemic caused havoc on...and Manuel has been nothing but patient and kind.
The quality of the hats is absolutely fabulous and the creativity is the best I have ever seen. I can't wait for the wedding where we can bring them out onto the dance floor! Thank you Foam Party Hats for the excellent service and kindness you have shown towards a customer!
Melissa Nightingale

22 February 2022
Unprompted review
Rated 5 out of 5 stars

We ordered the Plunger...it was a real…

We ordered the Plunger...it was a real hit! The product was very well made, strong and attractive (as attractive as a plunger can be). We had requested a change to the colors advertised and it was no problem. They also delivered on the date requested as promised...Very good company and product. They have some amazing looking hats, I would order again in a second!

20 February 2022
Rated 5 out of 5 stars

Great products, great service

Great products, great service! I had a rush order and a bunch of questions. I received complete and speedy replies, and great service. Oh, and the hats are AWESOME -- well-made, fun designs, delightful. Will definitely be ordering from Foam Party Hats again!!

7 February 2022
Rated 5 out of 5 stars

Hat was great

Hat was great. We ordered a zebra hat for our company Pink Zebra Moving. They customized the color and it was great. We've had so much fun with the hat.

4 February 2022
Rated 3 out of 5 stars

Hat arrived late

Hat arrived late. Two days pass the promised delivery date.

16 January 2022
Foam Party Hats logo

Reply from Foam Party Hats

Hi Deborah,

We are truly sorry and upon checking tracking you are right, the hat arrived 1 day after promised date. USPS presented a lot of delays during the holidays.

Nonetheless, we would be more than happy to compensate you given that you received the hat later than promised.

Please contact us and we will coordinate something.

Manuel

Rated 5 out of 5 stars

Excellent

Excellent. 100% recommended. The date of our wedding was scheduled for 2020. Due to the pandemic, we have had to postpone it on 3 occasions. My deposit was in 2019, and from then until today, we have always been in communication with Manuel. Today we finally received our hats and we loved them! Communication, attention, and service during these past two years has been top notch. The quality and design of the hats has been exactly what we asked for! 100% recommended!
Thank You Manuel!!!
Carmen from Puerto Rico

3 January 2022
Unprompted review

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