Fly Business Reviews 

679
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 393 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, often highlighting their helpfulness, patience, and expertise in securing optimal flight options and prices. Many people appreciate the seamless booking process and the ability to find significantly lower prices for business class travel compared to other agencies. Reviewers frequently commend the customer service for being responsive, professional, and dedicated to meeting their travel needs, even outside of normal business hours. However, some customers also noted concerns about the booking process, describing it as stressful, particularly when using non-US cards. A few other people also felt that the prices were occasionally too high or that there was confusion regarding needs and budget, along with some pressure to purchase insurance. Additionally, some reviewers mentioned issues with communication, such as not receiving promised hard copies of tickets or experiencing difficulties reaching customer support.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, diligence, and... See more

Service

Reviewers highlight positive aspects of service, with many customers consistently praising the great and... See more

Price

Consumers find price to be positive, with many reviewers reporting that agents found them better flights for... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the diligence, responsiveness,... See more

Booking process

Customers had positive experiences with the booking process, often highlighting its flawlessness and ease.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our original flight to JRO was canceled by Qatar Airlines. The airline offered a terrible replacement flight. Melvin A immediately when into action and found a better flight two days later for the sam... See more

Company replied

Rated 5 out of 5 stars

Outstanding service for my upcoming Antarctica trip!I had an excellent experience using Fly Business to book my round-trip flights from Texas to Buenos Aires for my upcoming trip to Antarctica. The bo... See more

Company replied

Rated 5 out of 5 stars

We were very skeptical of these third party flight bookings. Greg eased our fears by answering our questions and concerns in a very timely and complete fashion. And after we made the payment he was... See more

Company replied

Rated 5 out of 5 stars

Harry Wilson was excellent as our agent. He went over all the options and made it convenient to suit our needs. Prices for business class were dramatically lower than dealing with some other agencies... See more

Company replied


Company details

  1. Travel Agency

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

679 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

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See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(679)

367 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ava was patient and understanding…

Ava was patient and understanding during the booking process.

20 April 2026
Fly Business logo

Reply from Fly Business

Hi Kathleen, thank you for your feedback! We’re glad you felt supported throughout the process. We truly appreciate your kind words!

Rated 5 out of 5 stars

Chris was very good

18 April 2026
Fly Business logo

Reply from Fly Business

Thank you for your feedback! We’re glad you had a positive experience and truly appreciate your support.

Rated 5 out of 5 stars

Anthony was not pushy

Anthony was not pushy, listened to us and got us the flights we needed. We have been with other groups similar to yours, but Anthony made your company our future provider for our travel.

10 April 2026
Fly Business logo

Reply from Fly Business

Hi Fran, thank you for your feedback! We’re glad you had a comfortable and positive experience, and it means a lot to have earned your trust for future travel.

Rated 5 out of 5 stars

Good customer service and follow…

Good customer service and follow through.

10 April 2026
Fly Business logo

Reply from Fly Business

Thank you for your feedback! We’re glad you had a smooth experience and felt well supported throughout. We truly appreciate your support!

Rated 5 out of 5 stars

Oliver was able to provide different…

Oliver was able to provide different options for my airline reservation flying in Business Class in a very timely fashion.

15 April 2026
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Reply from Fly Business

Hi Richard, thank you for your feedback! We’re glad everything was handled efficiently and that you had a smooth experience. We truly appreciate your support!

Rated 5 out of 5 stars

was very good esperienze i can…

was very good esperienze i can reccomende ron and the co.

15 April 2026
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Reply from Fly Business

Hi Vincent, we really appreciate you sharing this! It’s great to hear everything went smoothly, and your support means a lot to us.

Rated 5 out of 5 stars

So willing to b work with me to tweak…

So willing to b work with me to tweak our needs.

14 April 2026
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Reply from Fly Business

Hi Cindy, thank you for your feedback! We’re glad everything was tailored to fit your needs and that you had a positive experience. We truly appreciate your support!

Rated 5 out of 5 stars

Michael was very patient

Michael was very patient, he walked me through step by step. Thanks Sheila Bigos

13 April 2026
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Reply from Fly Business

Hi Sheila, thank you for your kind words! We’re glad you felt supported throughout the process and had a smooth experience. We truly appreciate your feedback!

Rated 5 out of 5 stars

International travel

Harry was very prompt in responding to the queries

13 April 2026
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Reply from Fly Business

Hi Hemant, thank you for your feedback! We’re glad you had a smooth and responsive experience. We truly appreciate your support!

Rated 5 out of 5 stars

Ron was quick and efficient

Ron was quick and efficient. He communicated clearly and sought out my wishes for our trip. I really appreciate that.

28 March 2026
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Reply from Fly Business

Hi Beth, thank you for your feedback! We’re glad everything was handled smoothly and that your needs were well understood throughout the process. We truly appreciate your support!

Rated 5 out of 5 stars

Best travel agent

My wife & I travel internationally several times, and I must say that Ms. Amy Doherty "Senior Travel Agent " with Fly Business has been the BEST travel agent that I have ever come into contact with. She answered phone calls on weekends and after normal working hours. I will use her and Fly Business on all of future trips

13 April 2026
Fly Business logo

Reply from Fly Business

Hi Ralph, thank you for your kind words! We’re glad to hear you had such a great experience and received dedicated support throughout the process. We truly appreciate your trust and look forward to assisting with your future trips!

Rated 5 out of 5 stars

Very good service

Very good service and airline ticket prices!!!

13 April 2026
Fly Business logo

Reply from Fly Business

Thank you for your feedback! We’re glad you had a great experience and found strong value in what we offer. We truly appreciate your support!

Rated 5 out of 5 stars

Friends planned a 40th birthday party…

Friends planned a 40th birthday party in Crete, Greece. I suffer from back and neck issues and knew that I could not travel from New York to Greece in an economy class airline ticket. I researched the prices for business/first class and they were astronomical, well past my budget. I was fortunate enough, however, to come across fly.business. I emailed them and Mario returned my call. Mario made it financially possible for me to attend the bday celebration. He was kind and patient while I figured out my dates. No matter how many times I changed plans, Mario was right on it and never pressured me. Mario found me flights I could afford with all the bells and whistles. I will not book another airline ticket without first contacting Mario. I have already referred him to several friends. Thank you Mario, you’re a gem.

10 April 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Hi Amy, thank you for sharing this! We’re so glad Mario was able to make your trip possible and support you every step of the way. It’s great to hear everything worked out so well, and we truly appreciate your recommendations!

Rated 5 out of 5 stars

Outstanding service

12 April 2026
Fly Business logo

Reply from Fly Business

Hi David, thank you for your feedback! We’re glad you had a great experience with our service. We truly appreciate your support!

Rated 5 out of 5 stars

Logan was patient

Logan was patient, courteous and promptly responded to al inquiries.

9 April 2026
Fly Business logo

Reply from Fly Business

Hi Michael, thank you for your feedback! We’re glad Logan provided a smooth and responsive experience. We truly appreciate your support!

Rated 5 out of 5 stars

First time buyer is impressed…

I decided to try fly.business based upon a recommendation of a friend. Historically I have booked my travel via the major carriers.
What I found was a very customer focused and friendly service at fly.business. My associate, Michael Bennington, very quickly presented options to my destination on the exact dates I needed. The savings were amazing vs the major carriers.
The buy transaction was also very easy and fast. I have already picked my seats on a carrier with new equipment and a reputation for customer satisfaction.
I will definitely reach out to Michael for my next trip.

6 April 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Hi John, thank you for giving us a try and sharing your experience! We’re glad Michael was able to deliver great options and make the process smooth while securing strong savings. We truly appreciate your trust and look forward to helping with your next trip!

Rated 5 out of 5 stars

Anthony StaffordYour agent

Your agent, Anthony Stafford provide a prompt efficient service. couldn’t ask for anything more?

8 April 2026
Fly Business logo

Reply from Fly Business

Hi Thomas, thank you for your feedback! We’re glad Anthony provided prompt and efficient service. We truly appreciate your support!

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