We worked with Samuel Stone, who was an exceptionally helpful and empathetic travel advisor. He was flexible in helping us make multiple unexpected changes to our ticket, took time out of his vacatio... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was contacted by Justin Brooks shortly after placing an inquiry regarding a flight from San Diego/Los Angeles to Tokyo. He sent me options from San Diego, Los Angeles and other Southern California... See more
Lucas Bauer from Fly Business was amazing in his responsiveness, creativity and understanding of our needs. He found significantly lower prices than I was finding anywhere else. He created cost saving... See more
Company replied
My itinerary, through no fault of FlyBusiness, had to change numerous times due to the Middle East situation and also Ebola. Jeff Green patiently dealt with the complexity of the flight options each... See more
Company replied
Company details
Written by the company
🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.
Contact info
United States
- fly.business
4.8
Excellent
846 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best service which was provided for me i highly recommend
I was very good experience for me
21 August 2026
Reply from Fly Business
Hi Vladimir, thank you for sharing this! We’re really glad you had a positive experience with us and appreciate your recommendation.
Great customer service
Nick was patient with the changes and continued to find me the best itinerary.
20 August 2026
Reply from Fly Business
Thank you, Susan! We’re glad Nick could stay flexible and help find the itinerary that worked best for you. We appreciate your trust!
Superb service from Lucas Bauer of Fly Business
Lucas Bauer from Fly Business was amazing in his responsiveness, creativity and understanding of our needs. He found significantly lower prices than I was finding anywhere else. He created cost saving solutions such as booking business class for the transatlantic portion of the trip and economy for the balance. In spite of numerous changes in our plans, he always heard what we needed and responded quickly with well thought-out solutions. Well done Lucas!
19 August 2026
Unprompted review
Reply from Fly Business
Thank you, Gabe! We’re thrilled to hear Lucas made the process so smooth and found smart solutions that worked for your trip and budget. We truly appreciate your kind words and look forward to helping with your future travels.
They were courteous but condescending…
They were courteous but condescending and wouldn't help when I needed to make an adjustment to a flight they messed up!!!!
20 August 2026
Unprompted review
Reply from Fly Business
Hello, we are very sorry to hear that. Unfortunately, we couldn't find your request in our system. Please reach out to agents@fly.business, and we will gladly help with all the changes.
Mario R. Is great at what he does.
Mario R. has helped me twice now with travel arrangements and he is really good at what he does. He stays on it until it all fits and works on making things work within your timing and budget. Great service I'll continue to use him.
17 August 2026
Unprompted review
Reply from Fly Business
Hi Steve, thank you for sharing this! We’re happy Mario has been such a dependable part of your travel planning and that you feel confident coming back to him again.
The Clerk helped us through the ticket…
The Clerk helped us through the ticket change of schedule change, very mater of factly... Thank You
18 August 2026
Reply from Fly Business
Hi Clair, thank you for sharing this! We’re glad our team helped guide you through the schedule change and made the process easier to manage.
Poor service: The agent did not provide a clear…
The agent did not provide a clear instruction and refused to listen for my request. I am disappointed.
9 August 2026
Reply from Fly Business
We’re sorry your initial experience was disappointing. Since then, our team has followed up with you and we’re glad to know that the additional assistance helped resolve your concerns. We appreciate the opportunity to make things right and hope the rest of your trip goes smoothly.
Excellent service
Sophia is very prompt in answering my emails as well as efficient making my travel arrangements!
15 August 2026
Reply from Fly Business
Hi Linda, thank you for sharing this! We’re glad Sophia stayed on top of your emails and made your travel arrangements easy to manage.
Found the best travel route with…
Found the best travel route with shortest travel time.
Agent is patient and not pushy
15 August 2026
Reply from Fly Business
Hi Stan, thank you for sharing this! We’re glad our agent helped find a convenient route for your trip and made the process comfortable without any pressure.
Reply from Fly Business
Hi Deanna, thank you for the kind words! We’re really glad we could make things smooth for you and appreciate you taking the time to share this.
Harry provided excellent service
Harry provided excellent service, researching multiple options that worked for my dates and requests. I look forward to the actual travel in February to follow up with feedback about the overall experience.
14 August 2026
Reply from Fly Business
Hi Bill, thank you for sharing this! We’re glad Harry took the time to explore different options and help find something that fit your plans. We hope your February trip goes smoothly and look forward to hearing how it went.
Reply from Fly Business
Hi Franco, thank you for sharing this! We’re glad you had a pleasant experience.
He has patience of gold
He has patience of gold. Very information and enjoyable to work with. I will always use him when I plan a trip
7 August 2026
Unprompted review
Reply from Fly Business
Hi Sharon, thank you for sharing this! We’re glad he made the process enjoyable, took the time to guide you, and gave you an experience you’d want to come back to.
Dealing with the agent was the best…
Dealing with the agent was the best part. He was very professional and helpful especially when the site was not working. He met every timeline he promised. The entire process was seamless and the service was concierge level
12 August 2026
Reply from Fly Business
Hi Roland, thank you for sharing this! We’re glad our agent made the experience feel smooth and dependable. It’s great to hear everything was handled with such care.
Courteous and informed service
Courteous and informed service. Lucas offered options that we never contemplated.
11 August 2026
Reply from Fly Business
Hi Sophie, thank you for sharing this! We’re happy Lucas helped open up new possibilities and made the experience feel thoughtful and well guided.
Caleb is absolutely amazing
Caleb is absolutely amazing! He was incredibly helpful, knowledgeable, and patient with all of my different requirements and preferences. He made the entire process feel easy and seamless, and I truly appreciated how attentive and accommodating he was throughout. I would definitely recommend asking for Caleb by name, he is fantastic and made the whole experience stress-free!
10 August 2026
Unprompted review
Reply from Fly Business
Hi Salma, thank you for sharing this! We’re so glad Caleb made the whole experience feel easy and comfortable, even with several details to work through. He’ll truly appreciate your recommendation and kind words.
Dorris Beck was a great help finding my…
Dorris Beck was a great help finding my best deal. This is my first time using Fly Business and I'm pleased so far.travel has gotten so expensive it only makes sense to use a professional
7 August 2026
Reply from Fly Business
Hi Richard, thank you for sharing this! We’re glad Dorris made your first experience with Fly Business feel worthwhile and helped you find an option you were happy with.
Jeff is a professional agent
1 August 2026
Reply from Fly Business
Hi Amy, thank you! We’re happy to hear Jeff took good care of you and gave you a smooth experience.
Reply from Fly Business
Thank you for sharing this! We’re glad Cayden made such a great impression and helped make your experience a positive one.
Harry Wilson was So helpful and patient…
Harry Wilson was So helpful and patient with our complex schedule! He helped to get direct flights and great flight times.
7 August 2026
Unprompted review
Reply from Fly Business
Hi Ann Marie, thank you for sharing this! We’re glad Harry helped make a complicated schedule easier and found flight options that worked so well for your trip.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.