Fluid Market Reviews 

102
•
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

One of our vans sold at auction in April 2024 and we still have not received proceeds. We get an automated response of "we are working on this matter" but no resolution. Meanwhile they are sitting on... See more

Rated 1 out of 5 stars

Tried to charge me with damages that they can’t substantiate TWO MONTHS after I returned the vehicle pristine. This is a total scam. They park their vehicles so close so you can’t get any substantiat... See more

Rated 1 out of 5 stars

Fluid rental depends on the lenders approval, not a guaranteed reservation. I reserved a truck with more than 24 hours noticed, 10 hours later it was denied. I spent $219 between deposit and projected... See more

Rated 1 out of 5 stars

Same as everyone here. They will cancel reservations days, sometimes hours before pick up. They have no regard their customers, only AMAZON!! They will cancel you so Amazon can line their pockets.... See more

Company details

  1. Truck Rental Agency
  2. also in
  3. Car Rental Agency
  4. Car Sharing Location

Information provided by various external sources

Fluid is a community sharing app that allows you to rent things from your neighbors. Need something? Borrow it.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

102 reviews

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No history of asking for reviews

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1.3

All reviews

(102)

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Rated 3 out of 5 stars

Good but needs some fine tuning

Good but needs some fine tuning. Trucks are old but you save money and the pick up hours are flexible meaning you can rent at 11 at night which is nice if you want to leave the next day at 4 am.

5 October 2017
Unprompted review
Fluid Market logo

Reply from Fluid Market

Hi Justin! Thank you for taking the time to leave a review. We appreciate your feedback and are definitely working on optimizing the inventory on the app!

Rated 5 out of 5 stars

I've rented my stuff out and rented a …

I've rented my stuff out and rented a moving truck and pickup truck on Fluid. Can't wait for everyone to use this app instead of rental companies. It would make life so much easier.

5 October 2017
Unprompted review
Fluid Market logo

Reply from Fluid Market

Thank you for your awesome review, Devin!

Rated 1 out of 5 stars

Photo uploading doesn't work.

I've tried to rent a car on your site dozens of times and I can't because there's a bug in your software that doesn't enable me to upload my photos.

5 October 2017
Unprompted review
Fluid Market logo

Reply from Fluid Market

Hi Christine! Thank you for your review - we looked through your case and have fixed the bug since your call with us two months ago. Please try again, thank you!

Rated 5 out of 5 stars

I have rented a pick-up truck on two …

I have rented a pick-up truck on two different occasions at a very reasonable rate. Getting set up as a verified user for vehicles was fairly straightforward, questions that came up were answered promptly, and once I was verified, I had no problem. I will definitely use again and recommend to others!

29 September 2017
Unprompted review
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Reply from Fluid Market

Thank you so much, Lisa! We really appreciate your positive review! :)

Rated 5 out of 5 stars

Fluid is an amazing app

Fluid is an amazing app! I’ve used it for camping all of the time and it’s easy, cheap and convenient. I’d highly recommend it!

29 September 2017
Unprompted review
Fluid Market logo

Reply from Fluid Market

Thank you for your review, Olivia!

Rated 5 out of 5 stars

All worked great

All worked great. Will use Fluid again!

28 September 2017
Unprompted review
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Reply from Fluid Market

Thank you so much, Cory!!

Rated 5 out of 5 stars

Super easy

Super easy, convenient and hassle free

28 September 2017
Unprompted review
Fluid Market logo

Reply from Fluid Market

Thank you for your review, Nathan! :)

Rated 5 out of 5 stars

Fluid is an awesome service

Fluid is an awesome service! My first reservation was to rent a folding table for an event. I didn't want to buy a table yet so renting one was the best option. Pickup and dropoff was very easy. It was a straight forward process. I now have things listed to loan on the app and look forward to that process as well.

I see this as saving people and making people money, which is so great! And people aren't wasting money on things they will only use once!

28 September 2017
Unprompted review
Fluid Market logo

Reply from Fluid Market

Awesome, Jackie! Thank you!

Rated 5 out of 5 stars

Love the convenience of borrowing …

Love the convenience of borrowing vehicles from Fluid. Over a summer full of moving, I've borrowed numerous times for things ranging from a quick storage-unit run to full-blown moving day. The trucks are easy to pick up and return, and the convenience plus price is unbeatable. I've recommended to many friends already!

28 September 2017
Unprompted review
Fluid Market logo

Reply from Fluid Market

Thank you so much, Gabe! We really appreciate your support. :)

Rated 5 out of 5 stars

Great app

Great app! I've used it to make money with my second car, as well as rent a Tesla for filming some content.

28 September 2017
Unprompted review
Fluid Market logo

Reply from Fluid Market

That's awesome, Matt! Thanks for the great review!

Rated 5 out of 5 stars

LOVE LOVE LOVE Fluid!

LOVE LOVE LOVE Fluid! How this did not exist earlier, I don't understand. The customer service is through the roof amazing. I love knowing I can get whatever I need at any time and not worry about all the overhead of buying something once and never using it again. Its about time that a company existed that put people first and didn't try to just get users to excessively buy new products they don't need. Thanks Fluid!

28 September 2017
Unprompted review
Fluid Market logo

Reply from Fluid Market

Thank you so much, Zoe! We appreciate your support!

Rated 5 out of 5 stars

Autos and everything else, Fluid makes it easy

I tried Fluid for my first time needing a pickup truck to get some furniture nearby. The instructions for using the vehicle were easy and the price was cheaper than anything in town. I've used it since for other, non-auto needs and the process is equally easy.

28 September 2017
Unprompted review
Fluid Market logo

Reply from Fluid Market

Thanks so much for your review Matt! We're glad you had a good experience using Fluid. :)

Rated 5 out of 5 stars

Fluid market is A great app

Fluid market is A great app. I borrow all kinds of stuff on there and I get to feel like a member of my community which is nice. I borrow things too that I dont feel like going out and buying. Snowboards, paddle boards and snow shoes.

28 September 2017
Unprompted review
Fluid Market logo

Reply from Fluid Market

Thank you for your review, Paul!

Rated 2 out of 5 stars

Haven't had a lot of interest in my …

Haven't had a lot of interest in my offerings.

28 September 2017
Unprompted review
Fluid Market logo

Reply from Fluid Market

Hi Steve! Thank you for reviewing us, and I'm sorry you haven't had luck on the app. I see that we've reached out to you before to discuss how to market your items better, and we'll continue to help you with success as a lender. We've had people make hundred of dollars a month on their items, and would love to help you do the same. Thank you again for your review!

Rated 5 out of 5 stars

Fluid rocks 🌈🙌🏻 .

I appreciate the intuitive interface and results I''m seeing.

28 September 2017
Unprompted review
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Reply from Fluid Market

Thanks Suzanne, for the awesome review!

Rated 1 out of 5 stars

Fake

No one ever gets back with me when I message them. I feel this app is fake.

28 September 2017
Unprompted review
Rated 5 out of 5 stars

Fluid has done wonders for me

28 September 2017
Unprompted review
Fluid Market logo

Reply from Fluid Market

Thank you so much for your review, Max! We really appreciate the support and hope you continue to use Fluid!

Rated 1 out of 5 stars

Terrible service.

Terrible service.

Fees too high, customer service too fragmented. Not enough traffic for any items I had listed. Forces you to use their insurance, even if you're already commercially insured.

28 September 2017
Unprompted review
Fluid Market logo

Reply from Fluid Market

Hi Ricky - thank you for taking the time to leave a review. We'll reach out to you privately to ask for some feedback, but we definitely don't require any of our users to use our insurance! It's just an option for people who don't have it. We appreciate your feedback as a small, growing startup, and hope we can make it right!

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