FlowerStore.ph Reviews 

3,125
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 309 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fresh, beautiful flowers and delicious cakes that consistently match the advertised pictures on the website. People also truly appreciate the smooth, user-friendly ordering process combined with very helpful and responsive support teams. Some reviewers were not happy with delivery delays and missed schedules during major peak holiday occasions. Consumers noted that drivers occasionally arrived very late, or alternatively, packages failed to arrive entirely without receiving proper status updates. A few individuals also mentioned unexpected communication issues and difficulties when trying to resolve scheduling problems from abroad.

What people talk about most

Delivery service

Consumers find delivery service to be a mixed experience, with many reviewers praising the fast,... See more

Product

Clients share positive opinions on product quality, expressing satisfaction with fresh, elegant flower... See more

Order

Customers had ambiguous experiences with order processes, with many reviewers praising the straightforward... See more

Quality

Users describe positive interactions with quality, noting that the flowers arrive fresh, beautiful, and in... See more

Service

Reviewers highlight positive aspects of service, praising the promptness, professional approach, and seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Flower Store numerous times now, I order from U.K., they are always reliable and the products are excellent and good value. They were early in delivery on the last occasion, which was inco... See more

Rated 5 out of 5 stars

I have been ordering from this store from the past 4 months. I can omly say that theses four months have been incredible. Top notch service that continues to get better with evey order. I am extreme... See more

Company replied

Rated 5 out of 5 stars

Top-notch service. I used the app to order flowers for the first time and when the recipient wasn’t available on delivery day, the team immediately offered to reschedule and deliver a few days later.... See more

Company replied

Rated 5 out of 5 stars

The logistics is actually good, but I have experienced a little bit problem with the logistics when it comes to re-delivery. Well first, it was moved to 1pm - 4pm and then it was moved to 4pm - 8pm, i... See more

Company replied


Company details

  1. Gift Shop
  2. also in
  3. Corporate Gift Supplier
  4. Dried Flower Shop
  5. Florist
  6. Flower Delivery
  7. Flower Designer

Written by the company

Philippines' best rated online gift shop and flower delivery, providing all types of flower bouquets and gifts for all your needs! Send beautiful, affordable flowers and gifts from only P399 with Free Same-Day Delivery in Metro Manila, Metro Cebu, Davao City, Cavite, Bulacan, Laguna, Rizal, Batangas, Pampanga, Albay, and other selected areas in Misamis Oriental. FREE Nationwide Shipping is available on selected products. Cash On Delivery is accepted. No Credit Card required. Perfect for Birthdays, Anniversaries, Romance, I'm sorry, Valentine's Day, Mother's Day, and all other occasions or just because. We also deliver sympathy funeral flowers.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 21% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(3,125)

295 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best Flower Shop Around

The price and the quality of the flowers. I sent my fiance flowers on Valentine's Day and she lives in Cebu and I live in the USA. They promised the delivery on time and they pulled thru. 5 stars from me and I will definitely be doing business with them again.

14 February 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We highly appreciate you for the kind words and review about our service as it means a lot to us. We wish to serve you on the next special occasion as we would love to be part of the next one.
Many thanks again for the trust, Shawn! 💐

Rated 5 out of 5 stars

I love this shop

I love this shop, it was recommended to me and I’m not going to any other ones! I love how they protect the flowers by putting them in a box! And each flower that I have purchased came with a treat, a chocolate bars. My gf loves the flowers and the delivery was as promised and on time! Service is great too! Thank you guys 🤍

13 March 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We highly appreciate you for the kind words and review about our service as it means a lot to us. We wish to serve you on the next special occasion as we would love to be part of the next one.
Many thanks again for the trust, Ray! 💐

Rated 4 out of 5 stars

Overall good experience

The experience overall was good, it would have been better if they would have accepted my card. They have been very helpful in trying to get it to work but no matter what it never did even with funds in my account. I just settled for COD. I believe if the site allowed me to change the address to my US address it would have worked. Overall, it was a pleasant experience and my gf loved her gift.

10 March 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We appreciate you for taking the time to provide an honest feedback and rating about our delivery. We do apologize for the unexpected occurrence in which we will forward this to our team to better improve our delivery.
We hope we can serve you on your next special occasion with a much better service. Many thanks for ordering, Rommel! 💐

Rated 5 out of 5 stars

Excellent customer service and delivery!

Excellent customer service and delivery!

6 March 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We highly appreciate you for the review about our service as it means a lot to us. We wish to serve you on the next special occasion as we would love to be part of the next one. Many thanks again for the trust, Robert! 💐

Rated 5 out of 5 stars

They delivered at the requested time

They delivered at the requested time. Very promt and the flowers were excellent. We bought a standing arrangement for my aunt's funeral. I ordered late at night and they received the next day.

7 March 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We appreciate you for taking the time to share your good experience with our products and service as this means a lot to us. Hoping we can be part of the next special occasion.
Many thanks for ordering and for the trust, Archelle! 💐

Rated 5 out of 5 stars

Quality of product

Fast transaction
Quality of product

14 February 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We appreciate you for taking the time to share your good experience with our products and service as this means a lot to us. Hoping we can be part of the next special occasion.
Many thanks for ordering and for the trust, Alfred! 💐

Rated 5 out of 5 stars

Awesome Service

5 March 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We highly appreciate you for the review about our service as it means a lot to us. We wish to serve you on the next special occasion as we would love to be part of the next one. Many thanks again for the trust, Ian! 💐

Rated 1 out of 5 stars

Order never delivered

Order never delivered, they do not reimburse. Find other service like flowerchimp or whatever. have to open dispute claim from provider and such to get my money back.

14 February 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

Hi Benjamin,

We would like to extend our sincerest apologies for the experience you had with us. We are now investigating this case and rest assured that necessary action and solution will be applied.

Should you wish to discuss this further, an email has been sent and we look forward in resolving this matter with you.

All the best,
FlowerStore.ph Team

Rated 5 out of 5 stars

I was finally able to use the online…

I was finally able to use the online system through the app successfully this time, because last time it was very difficult and I had to go thru the website instead. Plus my order made it to the receiver earlier than I expected this time as well.

11 February 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We highly appreciate you for the kind words and review about our service as it means a lot to us. We wish to serve you on the next special occasion as we would love to be part of the next one.
Many thanks again for the trust, Malaki! 💐

Rated 5 out of 5 stars

Reliable and trustworthy

27 February 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We highly appreciate you for the review about our service as it means a lot to us. We wish to serve you on the next special occasion as we would love to be part of the next one. Many thanks again for the trust, Jesus! 💐

Rated 5 out of 5 stars

Yes the productscate beautiful and…

Yes the productscate beautiful and great customer service.. will huy again in the near future

14 February 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We appreciate you for taking the time to share your good experience with our products and service as this means a lot to us. Hoping we can be part of the next special occasion.
Many thanks for ordering and for the trust, Richard! 💐

Rated 5 out of 5 stars

Flower got delivered to Tarlac city… right on time Valentines day

Flower got delivered to Tarlac city right on time on Valentines day in 2026. The driver called the recipient to confirm the delivery. Excellent service. Thanks.

14 February 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We appreciate you for taking the time to share your good experience with our products and service as this means a lot to us. Hoping we can be part of the next special occasion.
Many thanks for ordering and for the trust, Jshin! 💐

Rated 5 out of 5 stars

The item received is as it was…

The item received is as it was displayed in the website

12 February 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We appreciate you for taking the time to share your good experience with our products and service as this means a lot to us. Hoping we can be part of the next special occasion.
Many thanks for ordering and for the trust, Casey! 💐

Rated 5 out of 5 stars

Outstanding Experience!

I’m beyond pleased with my orders! Everything arrived in perfect condition, securely and thoughtfully packaged to ensure nothing was damaged. The items are not only beautiful but also very reasonably priced, which makes the whole experience even better.
This shop offers an impressive variety of products, so there’s truly something for everyone. It’s clear that great care and attention go into both the products and the service.
Excellent work—keep up the fantastic service! Highly recommended! 🌟

25 February 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We would like to extend our deepest appreciation for the five-star rating and positive feedback in regard to our service as this means a lot to us. Many thanks for your patronage and may you have a flowery day, Ayang! 💐

Rated 5 out of 5 stars

Fresh flowers at its best !!

13 February 2026
Unprompted review
FlowerStore.ph logo

Reply from FlowerStore.ph

We appreciate you for taking the time to share your good experience with our products and service as this means a lot to us. Hoping we can be part of the next special occasion.
Many thanks for ordering and for the trust, Antonio! 💐

Rated 1 out of 5 stars

Put an order in on February 15th called…

Put an order in on February 15th called a day later to check after they told me they would ship it out that day that they later also they would ship it out that day and they're going to make a ticket and investigate it five days later they're going to make a ticket investigate it and they'll get it shipped out right away I'll wait February 24th you're going to make a ticket on it and investigate it they just shipped out now even though it said shipped for the last 3 days yeah kind of just blow you off and don't care about anything glad they're not doing heart transplants or anything they are nice on the phone but don't believe what word they say

23 February 2026
Unprompted review
Rated 1 out of 5 stars

THE FLOWERSTORE.PH IS A SCAM. STAY AWAY!

On Feb 11 I ordered Valentine’s flowers (Order # FS-1120260212400654) for my girlfriend from The FlowerStore.ph for a delivery on Feb 14. After the flowers were not received on Feb 14, I emailed the FlowerStore.ph on Feb 15 to let them know they did not deliver the flowers. A few hours later I received a reply email citing, “Congratulations! Your order has been delivered John! Delivered Sat, Feb 14.”

I replied advising them no flowers were delivered. I requested them to deliver the ordered flowers or refund the money paid to them. I did not receive a message back. I messaged them 4 more times over the next 3 days, each without receiving a reply back.

I admit I did not do my due diligence and did not read the reviews of The FlowerStore.ph before I ordered from them. If I had taken the time to look at their reviews, for sure I would not have ordered from them. Many reviews cite SCAM or SCAMMERs or STAY AWAY just like my review is doing now. There are some good reviews for The FlowerStore.ph, but without question, they are fake reviews likely from the scammers themselves.

Do yourself a favor and stay away from these scammers. You’ll be happy you did.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Trusted service

I’m happy with all the variety of flowers offered online and at reasonable prices. For the past years being an OFW, every special occasion to send flowers to my love ones, FS.ph is always there to fulfill it with easy transaction. They even provide extra effort to keep you informed by sending messages and or email on the status.

14 February 2026
Unprompted review

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