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Flower Station Reviews 

3,469
•
TrustScore 4 out of 5

4.0

Flower Delivery
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Review summary

Created with AI, based on recent reviews

Looking at 211 reviews, reviewers had a great experience with this company. Customers consistently praise the beautiful and high-quality floral arrangements, often noting they exceed expectations and are thoughtfully prepared. Many people highlight the excellent service, with staff being helpful and friendly, ensuring smooth, reliable interactions and prompt, on-time delivery. However, some customers noted significant issues with delivery, including flowers not arriving or being delayed, and a lack of communication regarding order status. A few people also felt the flower quality was poor, with arrangements arriving weak, wilting quickly, or differing from what was ordered.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the beauty and quality of the... See more

Delivery service

Consumers find delivery service to be ambiguous, with many expressing satisfaction with prompt and on-time... See more

Service

People report positive experiences with service, often highlighting the helpfulness and professionalism of... See more

Quality

Users describe ambiguous interactions with quality, with some reviewers consistently praising the top... See more

Order

Customers had ambiguous experiences with order, with many reporting significant issues such as unfulfilled... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great service! Delivered as scheduled. The flowers and arrangement were beautiful. Bright and happy colors. There was a bit of mix up with the vase but it was sorted promptly. Much appreciated. Thank... See more

Rated 5 out of 5 stars

I bought the flowers for my daughter-in-law after the birth of my first grand son. She told me that they were the most beautiful flowers out of all the flowers she received, and she loved that they we... See more

Rated 5 out of 5 stars

I made a priority order and due to a mess-up at their end the order wasn't fulfilled, nor was this communicated to me. So after me chasing several times with no resolution I decided to cancel the or... See more

Rated 5 out of 5 stars

I visited Flower Station London and was really impressed. The shop is beautifully presented with a wide variety of fresh, vibrant flowers. The staff were welcoming, knowledgeable, and helped me choose... See more

Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market

Written by the company

Flower Station is a 24-hour florist offering a huge selection of freshly cut flowers, vibrant bouquets and delectable gifts, we've got something for everyone. Whether you're after a spur-of-the-moment self-indulgence or an anniversary arrangement, flowers for a dinner party or surprise gift for that special someone, our team of florists will help you find exactly what you're looking for. And with same day flower delivery in London and nationwide next day shipping, amazing flowers are only a click away!

Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(3,469)

210 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great Service

Great communication from the admin and delivery team and my daughter (Keziah) loved them. Everyone was happy :-)

1 July 2026
Rated 5 out of 5 stars

I chose the Pink Peacock to celebrate a…

I chose the Pink Peacock to celebrate a friend's retirement ... and was excited when I got to glimpse the beautiful arrangement in the delivery confirmation photo ... along with their dog carer and the dog, Luca !!
It was an exciting day for all of us. Thanks guys!

29 June 2026
Unprompted review
Rated 5 out of 5 stars

My friend loved her flowers

My friend loved her flowers, delivery was great and when the road was closed to deliver the flowers they called me to rearrange. Great communication and wonderful customer service!

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Next day delivery was great

Next day delivery was great,

If i could suggest, if possible, deliveries could arrive in the morning. It just so happened i was on a facetime video talking to a friend on the phone and she had just arrived back home in the afternoon and as we were speaking the delivery man arrived with her beautiful flowers. It was her birthday, and i got to see the flowers, a great job, they were beautiful and she was happy to receive them. I love your service this is my 2nd time ordering from yourselves and will continue to do so.

19 June 2026
Unprompted review

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