Went to six different flooring places before deciding to go with Floor Street. Not only did they have the colour we wanted but the customer service was first class. Sean went above and beyond to make... See more
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Best Flooring Company In The World. 🌎🚀 In Sunday Times Top 100 List & Birmingham Women's & Children's Hospital Partner ❤️ Follow us on Instagram @floor.street
Contact info
United Kingdom
- 0333 038 3775
- help@floorstreet.co.uk
- floorstreet.co.uk
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Replied to 77% of negative reviews
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Amazing service
I travelled from Coventry to Floor Street in Birmingham after hearing great things about them, and I'm so glad I did. From the moment we arrived, the whole experience was professional, welcoming, and completely stress-free.
A special thank you to Davinder, who looked after us throughout the process. He was incredibly knowledgeable, patient, and genuinely took the time to understand what we were looking for. He explained all the different flooring options in detail, answered every question we had, and never made us feel rushed or pressured into making a decision.
What really stood out was how easy Davinder made everything. Choosing flooring can be overwhelming with so many options available, but he guided us every step of the way and made the whole process simple and enjoyable. His customer service was outstanding, and it was clear that he genuinely cared about making sure we were happy with our choice.
The quality of the flooring on display was excellent, with a fantastic range to suit different styles and budgets. The prices were competitive, and the overall service was second to none.
It was definitely worth travelling from Coventry to Birmingham, and I wouldn't hesitate to recommend Floor Street to anyone looking for high-quality flooring and exceptional customer service. Thank you again to Davinder for making it such a positive experience—we'll definitely be back for any future flooring needs!
Sean was really quick to respond and…
Sean was really quick to respond and helpful in providing clear next steps on how to get the flooring we wanted swiftly. He made suggestions as to how to better get what we needed and put a plan for delivery together. Thanks so much Sean!
Davinder made the whole purchasing…
Davinder made the whole purchasing experience smooth. We had a few questions which he was able to answer and guide us in terms of what product it recommended for certain flooring.
Sean was extremely helpful and guided…
Sean was extremely helpful and guided me through my purchase, recommending things that I hadn’t considered as well as the providing the correct underlay required for my product.
He was flexible and punctual calling me when I was available and kept up good communication. Would highly recommend and use again. Thanks Sean!
Easy ordering, really happy
Had a great experience with Floor Street. Sean was my point of contact and he made ordering easy and straightforward. All arrived as arranged, great communication & customer service
Really happy
Sean answered my question quickly and…
Sean answered my question quickly and efficiently and I got the answer I needed. I was able to place my order with no fuss. Thank you Sean
Davinder’s Excellent Customer Service
I ordered my flooring with Davinder’s help. He was very helpful and patient and made the process a breeze. Huge thanks for the top rate customer service, nothing was too much trouble. I would definitely recommend.
Fast and 1st class service from Sean…
Fast and 1st class service from Sean this afternoon , order sorted quick and easy , great service many thanks
Floor Street- Great Customer Service
Davinder was great! U have used this company several times for several projects and each time their Customer Service is top notch! Davinder is absolutely brilliant!
Spoke to Davinder today who was very…
Spoke to Davinder today who was very helpful and patient. This is the 3rd or 4rth time I’ve contacted him regarding my floor and each time he assisted me and reassured me of the floor and underlay I need for me house. Thank you again floor street/davinder
Stair runner
Just ordered our runner and carpet for the landing. Was very nervous to measure in case we ordered the wrong size. Sean helped us step by step. Very helpful and great customer service
Happy customer
One of our family friend recommended Floorstreet.
I ordered floor samples through company website. I was impressed by the service provided by Davinder. He messaged me on my phone to confirmed order and was very helpful.
He was very supportive and answered all questions regarding flooring.
I am very satisfied with service provided by Davinder.
Sean at Floor Street was very helpful
Sean at Floor Street was very helpful - made everything easy - including me needing to change (bring forward!) my delivery date and when I had a change of heart on the colour flooring I had offered.
Flooring has now arrived all hassle free - will review actual flooring for ease of laying and quality etc once it’s down.
Thanks Sean for your help.
Davinder was really helpful and was a…
Davinder was really helpful and was a pleasure to deal with.
A+++
My experience of the service provided by Sean was great. He was very helpful. From start to the end of the purchasing I cannot fault the service. I am yet to receive the flooring so will assess the end result when received. Thank You so much Sean for amazing service.
Great customer service
Ordered some samples only two days ago, they were shipped super quick and communication was excellent. With the help of Davinder, we chose the best laminate for our house and made the purchasing process very easy and reassured me they’d be available until my order is fulfilled
Ordering Laminate from Floor Street
After seeing Floor Streets flooring on one of my favourite Instagram accounts over a year ago. I made my mind up this was going to be the company I would contact when I was ready to update the whole ground floor of our home. I sent for samples of their 12mm Laminate flooring . I had my favourite already in my head, but when my 6 samples came. Wow. They all looked fantastic. Really good quality. I was duly contacted by Shaun who was really helpful asking if recieved everything OK and offered any advice on anything I wasn't sure of. I gave him my quantities I required. He came back within the hour. Great price and sorted a sale discount too. Sean offered to keep the boards to one side once ordered and delivery date was when ever suited me, which was a month away. Really good communications throughout. Many thanks Sean. Steve Robinson. Northampton.
Fantastic Service by Davinder
Great service by Davinder. Helped me with price, queries and could see was making extra effort out of working ours. As a parent, I know how hard that can be so nice work. Be back soon on the next project!!!
Excellent customer service
Excellent customer service, Davinder was great to deal with. Very quick in response, helpful and efficient. Would highly recommend.
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