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Rated 3 out of 5 stars

The shipping is awful for this product. The truck dropped off 2000 lbs. of flooring at the end of my driveway. They said they were not contracted to leave it anywhere else. It was very difficult fo... See more

Rated 5 out of 5 stars

The product is amazing. I love our new floors. Installation wasn’t too difficult. However, working around door jambs proved to be tricky. Normal traffic has resulted in no scratching. But note movin... See more

Rated 5 out of 5 stars

I highly recommend Flooret for both the quality of the product and their outstanding support. We've installed Flooret Modin LVP in 2 rooms. Beautiful stuff. We were able to easily install it on o... See more

Rated 5 out of 5 stars

We ordered samples for different color in both base and signature. They are very well packaged and look incredible. We have ordered many samples from different stores and we can tell the floor at floo... See more

Company details

  1. Flooring Store

Written by the company

Flooret is a refreshingly transparent flooring company, offering premium vinyl floors at factory-direct prices to give customers the greatest quality for the lowest cost. We are taking a stand against unnecessary markups as floors travel from factory to brand to distributor to retailer and finally to you at upwards of 600% the original factory price. You will not find hundreds of options on our site either. We take pride in our floors, cut no corners, and select only the best. Our specs are second to none in the industry for both residential and commercial use. Using the internet as our showroom along with direct mail sample boxes, Flooret makes selecting and purchasing floors more enjoyable and stress-free than ever before.


Contact info

4.2

Great

TrustScore 4 out of 5

211 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Very bad warranty on their products!

We had over 2000 square feet of Flooret professionally installed about a year ago. It has already lifted in three places. No liquid has ever been spilled on it. It looks like the product separated. I see nowhere in their product warranty, even though they claim it's lifetime, where they will take responsibility for this. Do not buy this product!

14 November 2022
Unprompted review
Flooret logo

Reply from Flooret

Hello! Thank you for taking the time to review us. We're sorry to hear that you are experiencing issues with your flooring. Please reach out to our team at support@flooret.com so we can help with this issue.

Rated 5 out of 5 stars

Amazing Product and Knowledgeable Associates

Every associate that I interacted with was knowledgeable and helpful in helping me to decide which product to purchase. I can't recommend Flooret enough. Amazing product, value, and customer service.

26 September 2022
Unprompted review
Rated 5 out of 5 stars

Ordering Floors was an ease

Ordering Floors was an ease. Customer service was great, very responsive over chat, no more calls or waiting lines, no delays. Floor looked great after install. A very satisfying event was post delivery when some shipments were hurt and damaged to which Customer support promptly replaced them clearing my worries. I would definitely recommend Flooret to ones looking for new floors with great customer service.

19 October 2022
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I have had nothing but great experiences with Flooret. Their flooring is beautiful and anytime I have had a question their Customer Service is excellent. (Especially Florian) I highly recommend them if you are in the market for new flooring.

19 October 2022
Unprompted review
Rated 5 out of 5 stars

Installed Brenwick Craftsman on my main…

Installed Brenwick Craftsman on my main living area, and used Brenwick Base in upstairs bedrooms. Both are beautiful and there was virtually no waste. My installer really liked working with both styles of Flooret. Since virtually no waste, I do have too much left over. I contacted Flooret, and returns are no problem.

18 October 2022
Unprompted review
Rated 1 out of 5 stars

This company is not truthful

This company is not truthful. They boast their "green" status regarding manufacturing and sustainability, however, I stopped by their warehouse in WA and I witnessed the employees throwing recyclables in a large bin marked "trash only." Coke cans, plastic drink bottles, etc. Total scam.

13 April 2022
Unprompted review
Flooret logo

Reply from Flooret

Hi Harry! Thank you for taking the time to review us. Unfortunately, the district that our Washington warehouse is located in does not offering recycling for commercial buildings. We are just as upset about this as you are and are currently seeking a solution that will allow us to recycle from that location. Rest assured, we always recycle when it is possible to do so and we offset 100% of our carbon emissions every year. If you have any questions about any of our practices, please let us know at 1-800-700-8122 or at support@flooret.com. Thank you again for the feedback!

Rated 1 out of 5 stars

Floor visualizer tool is nice but broken.

Starting from Trustpilot I thought I would check out the flooret web store. Found the floor visualizer (great idea), took picts. Every upload complains 'make floor more visible' and is broken. Two of my picts have much more floor showing than theirs do!
fyi - this tool is nice but broken.

3 September 2022
Unprompted review
Flooret logo

Reply from Flooret

Hi Leonard! We're sorry to hear that you have been having trouble with our Room Studio tool. Sometimes the lighting in the photos can be the problem. We suggest taking your photos with as much light in them as possible so our software can easily detect where the flooring starts and stops. Hope that helps!

Rated 5 out of 5 stars

We purchased 1000’ of the Nakan…

We purchased about 1000’ of the Nakan wide plank floors last fall and we couldn’t be happier. The flooring and trim pieces arrived in great shape (it took some time, but that was expected).
In January of this year, we hired builders to lay the flooring down on the plywood sub floor. They added a layer of Corelux underlayment, just as a precaution to keep our dog’s toenails as quiet as possible. We re-did our kitchen, living/dining rooms and both baths and master bedroom in the Nakan Signature and the floors are just perfect. They are resilient, beautiful, clean easily and the best surprise, they are soft underfoot!
I love the wide planks; they are classic, flow beautifully and add a special feel to our home.
We will be buying more to finish off two more rooms. Thank you!!

22 August 2022
Unprompted review
Rated 5 out of 5 stars

I purchased Flooret flooring a couple…

I purchased Flooret flooring a couple years ago, and I love it way more than I expected! I am finishing out the downstairs now, and one day I hope to put it upstairs as well. I had a glitch with my recent order, and so far they have been very helpful and said they would take care of it. I highly recommend this flooring.

17 August 2022
Unprompted review
Rated 5 out of 5 stars

Great Experience, Great Product

The product is great! We are updating a house we bought and there has been a great deal of traffic. Ladders, painting, plumbers, movers, etc. A quick mop and all is as good as new. Really!!
Also, you couldn't ask for friendlier, helpful customer support. I wanted to return 3 boxes, no questions were asked, and I received an email explaining how to return the merchandise. That's it!

10 August 2022
Unprompted review
Rated 5 out of 5 stars

The product is amazing

The product is amazing. I love our new floors. Installation wasn’t too difficult. However, working around door jambs proved to be tricky. Normal traffic has resulted in no scratching. But note moving the fridge made some considerable gauges twice. Be careful with very large items. Otherwise, it’s standing up to my big Akita and three boys just fine.

I easily returned product with the manufacturer’s shipping and it was seamless process. Overall pleased!

29 July 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Flooret

Highly Recommend Flooret. Professional installer in central Florida area. We have done several floors now and customer service is always phenomenal. Great wear layer and flooring delivers high value. Their click mechanisms are a bit more fragile than some other high end LVP on the market but as long as carefully and properly installed you will have a long lasting problem free floor. We continue to push Modin Signature & Craftsman series as are first pick to our customers especially those who are looking for the best value for their hard earned money. Keep up the great work!

14 July 2022
Unprompted review

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