During process of hooking up very difficult to navigate a nd shut off and on. Come to find out we all have Smart TV’s which worked great once stick was taken out. So found the expensive way we don’t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just ordered 3 fire sticks. Haven't received them yet, so can't review the product. However, I didn't like the multiple pop'ups during the ordering process to try to get me to order more products.
My purchase was not great but my experience with the support team has so far been good. They have responded quickly to my queries. My purchase was disappointing. I had already purchased once before fr... See more
I spent several hours trying to get it hooked up to the internet. I never got it hooked up. I do not know if it was because it was an apple device. I even followed the instructions that was sent to m... See more
Company details
Written by the company
Flixy TV Stick is a compact, plug and play device that instantly transforms any television with an HDMI port into a complete smart entertainment hub. Simply connect it to your TV and Wi Fi to unlock access to thousands of TV channels, streaming platforms, movies, shows, and apps in minutes. Designed as a cost effective alternative to traditional cable and multiple streaming subscriptions, Flixy TV Stick provides broad access to entertainment with a one time purchase and no recurring monthly fees. It offers access to a wide range of live channels, trending platforms, the latest movies and TV shows, and even built in games for the whole family. Flixy TV Stick is also a practical solution for upgrading older televisions. Instead of buying a new smart TV, you can quickly turn your existing screen into a modern entertainment center with smooth navigation and easy to use features. Compact, portable, and simple to install, Flixy TV Stick delivers convenient home entertainment without complicated setup or long term contracts. Enjoy flexible viewing options and instant access to digital content from one small device.
Contact info
Lithuania
- support@flixyshop.com
- flixyshop.com
4.1
Great
631 reviews
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Well constructed site making easy to…
Well constructed site making easy to know exactly what you are ordering.
27 April 2026
Unprompted review
The problem-solving aspect is…
The problem-solving aspect is phenomenal, and the response times are to be admired.
26 April 2026
Unprompted review
Company sent four devices instead of…
Company sent four devices instead of one.
When purchased they said returns were easy. Have asked company several times for return process info and never received an answer.
21 April 2026
Unprompted review
Reply from Flixy
UPDATE
Hi Fred,
Thank you for this information.
After reviewing your correspondence with our customer service department, we see that the situation has been resolved in the meantime.
If you have any further questions, please do not hesitate to contact us again.
_______________________
Hello Fred,
We appreciate you bringing this to our attention.
For clarity, any add-ons must be actively selected and confirmed by the customer before an order is finalized. They are offered as suggestions based on popular features, and can always be skipped.
We would be more than happy to review your case and personally oversee the return process to ensure everything proceeds smoothly. As we were unable to locate your order based on the review alone, we have sent you a separate email requesting a few additional details.
Please take a moment to check your inbox and respond to our message at your convenience.
Let's keep in touch,
Ron from Flixy
Easy hope they work
26 April 2026
Unprompted review
I spent several hours trying to get it…
I spent several hours trying to get it hooked up to the internet. I never got it hooked up. I do not know if it was because it was an apple device. I even followed the instructions that was sent to me.
Thanks for your help in this matter.
24 April 2026
Unprompted review
the item is not as advertised
the item is not as advertised. you have to subscribe to platforms...redundant!
3 April 2026
Unprompted review
Reply from Flixy
Hello Mike,
Thank you for sharing your feedback. We're saddened to hear Flixy didn't meet your expectations.
We want to ensure that you have the support you need, and we're eager to assist you sort this out ASAP. That said, we could not locate your order based on this review alone.
We have sent you a separate request for further information. Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Ron from Flixy
Too many ordered
When all issues and info were aligned everything went well.Icouldnt be more satisfied with customer service.
23 April 2026
Unprompted review
THEY SNUCK THE REMOTE IN MY TOTAL
THEY SNUCK THE REMOTE IN MY TOTAL. THE REMOTE IS $20 AND I HAVE THE SAME REMOTE.
24 April 2026
Unprompted review
Reply from Flixy
Hello there,
Thank you for bringing this to our attention.
We want to learn more what happened with your Flixy order. As we could not locate your order based on this review alone, we have sent you a separate request for further information.
Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Ron from Flixy
Great pricing
Great pricing, easy transactions. Will post new reviews when product is received and in use. Thank you
23 April 2026
Unprompted review
Unwanted extra order
The information regarding your products was very helpful. But after ordering the package with 2 TV sticks plus warranty priced £120.80. I could not get to the order summary as another choice was on my screen.
When I did get to the order summary I had been charged for a further 2 x TV Stick priced £75.98. I do not require these and only wish to pay £120.80 plus shipping and handling £6.90 which is grand total £127.70 not £203.68
15 April 2026
Unprompted review
Reply from Flixy
Hello Joyce,
Thank you for sharing your feedback with us. We're saddened to hear about your experience.
For transparency, no upgrades or add-ons are ever added automatically to any order. All product selections must be actively chosen and authorized by the customer before checkout is completed.
That said, we are eager to review your case and get to the bottom of the situation. We have assigned an agent to contact and assist you accordingly. Please make sure to check your email inbox.
Let's keep in touch,
Ron from Flixy
Customer support person was very helpful…not happy with product
Customer support person was very helpful about my return. I purchased 4 Flixys and tried one of them. This sounded similar to a VSee box but it is not comparable at all. I think the advertising is misleading.
23 April 2026
Unprompted review
Reply from Flixy
Hello Karen,
Thank you for sharing your experience with us.
While we regret that Flixy was not what you were looking for, we’re delighted to hear that our support team was able to assist you promptly.
We appreciate your kind words and will make sure to forward the necessary feedback to the responsible teams. We're eager to improve our product and service.
If you have need any further assistance, please don't hesitate to contact us at support@flixyshop.com.
Warm regards,
Ron from Flixy
It wasn’t great because I have to…
It wasn’t great because I have to return the products but the customer service is good. You reply to me every time I send you an email.
22 April 2026
Unprompted review
Reply from Flixy
Hello Bob,
Thank you for your kind words about our communication! We’re glad to hear that we were able to assist and respond quickly.
Our record shows that you already contacted us regarding your Flixy order in the meantime, and an agent has already replied to your request.
Please check your inbox and respond whenever you have a moment.
Best regards,
Ron from Flixy
Excellent service
Wry quick response. Very professional and willing to help.
25 March 2026
Unprompted review
Customer Service
Each time I had to reach out to your company the issue was resolved timely and professionally .
21 April 2026
Unprompted review
items not as advertised only 720 not 4k…
items not as advertised only 720 not 4k and just free to air channels on it
23 April 2026
Unprompted review
Reply from Flixy
Hello Adam,
Thank you for your feedback. We're saddened to hear that Flixy didn't meet your expectations.
Your concerns regarding product quality are important to us, and we want to learn more about your experience with Flixy. To address it, we have assigned an agent to review your case. Please keep an eye on your inbox for further assistance.
Best regards,
Ron from Flixy
The customer service was very helpful
The customer service was very helpful. They gave me many suggestions to connect to the internet. None worked for me. I think the modem has to be close to my TV and since my main TV is in the basement game room, I couldn't connect a phone line to it since there isn't phone jack in the basement. It seemed to be a quality product though.
19 April 2026
Unprompted review
Excellent customer rapport …
When I discovered that the stick wasn't what I had expected, I emailed my concern and I received a very prompt response. Not only that, but the messages over several emails were genuinely helpful and very polite.
It was a pleasure doing business with you. God bless.
20 April 2026
Unprompted review
Good but I was about to give up because…
Good but I was about to give up because of the Special orders
22 April 2026
Unprompted review
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