Flixbus Reviews 7

TrustScore 2.5 out of 5

2.6

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2.6

Poor

TrustScore 2.5 out of 5

7 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

PLEASE FLIX BUS COMPANY COULD YOU…

PLEASE FLIX BUS COMPANY COULD YOU EXPLAIN WHY YOUR DRIVERS REFUSED, DENIED, OBSTRUCTED MY ENTRY TROUGH THAT SMALL DOOR OF ENTRY? IS THE SMALL SIZE OF THE DOOR NOT A COINCIDENCE BUT A CHOISE IN ORDER TO SELECT PASSENGERS?
Flix bus doesn’t want to refund the money. Saying bus was on time. And I’m saying that the bus drivers refused to let me on the bus(while the bus drivers and me where both at the station, face to face), closed the door by pushing me out, even though I told them that I have a ticket and was on the way to show it. The drivers didn’t give the oportunity to do so, or even to look for my name on the list, or my passeport. The driver refused me because I was speaking other than ukrainian language for wich in kiev some makes dramas. I have pictures of the bus. I didn’t have any reason to not want to climb on. There was other buses, I approached this one because it was my bus as indicated in the ticket. The same night and the next morning I was refused room in a hostel and the reason was the same, due to absence of knowledge of the ukrainian mova. Again I made few videos, wich prooves it.

30 March 2026
Unprompted review
Rated 1 out of 5 stars

Travelling from Modlin to Kyiv.

I had a ticket from Modlin to Kyiv at 19.45 the bus did not come. Came the next I that was 20.00 by timetable. No information from Fliixbut was not provided about delayed. We payed +10€ to get to Warsaw where we mat the bus that must take us from Modlin. When I asked drivers why they did not pick up us from Modlim, both drivers behave very rude and unpolite. No any kind of apolagiise or being sorry. Never ever will recommend this company to anyone.

20 March 2026
Unprompted review
Rated 1 out of 5 stars

Worst company ever!!

Worst company ever, DO NOT get tickets from them!!

This is now the 5th time, when a bus is late due to the Ukrainian border, having the trip be with a change in Lublin, the bus is late, the change bus left at it's own time, no one informed, no money refunded, no action from the company taken!!

If this is not a scam, it is corporate bullshit!!

7 December 2025
Unprompted review
Show reviews in all languages. (7 reviews)

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