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I’ve give 5 stars previously but since I booked Tuesday and I broke my leg Thursday I can’t travel today I’m in need of a surgery and no one is taking care to reply to me after reaching out multiple times …
I booked a competitively priced ticket not super cheap but competitive, got a confirmation of the booking and flight, that was on the Sunday.
On the Monday morning they claimed my payment had failed, I checked my credit card details and I said could you present the payment again.
HERE IS THE WORRYING PART!!..the agent had access to the expiry date and the CVV number so their payment system is completely OPEN TO FRAUD!!..i have reached out and alerted my RBC Credit Card Company.
So they explained the ticket quoted for $4400 is now $6000.
So i declined as that was too expensive.
Giving them another chance I booked for few days later for $4600.
I received a call after 15 mins from them, explaining that the fare at $4600 despite my confirmation was now $6000!!!!
Once may be, but twice???..this is clearly a SCAM company, quoting low prices to capture your information!!!..and then put you on the spot to accept and book a much higher price!!
The worrying facts are the Credit Card information and the pricing practices!!!
I've logged the potential FRAUD with Canadian Police, an Anti Fraud Department, IATA, QC Provincial licensing and Las Vegas Business Licensing as per their registrations!
This is the worst company I have ever dealt with!
BAIT AND SWITCH!!!!
Beware! They caused me so many headaches.
They will not respond to your concerns !
Scam company ! 👎🏻👎🏻👎🏻
They should be band from business . No help from the BBB either!
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