Lauren from Cockburn Gateways has been extremely helpful firstly organising an amazing trip for us then unfortunately we had to cancel for medical reasons. She went above and beyond to help us claim b... See more
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Very helpful. Not pushy at all, let us take our time to make decisions. Sarah was exceptional for our first experience with Flight Centre.

Reply from Flight Centre Australia
This is the second holiday I have booked with Jayme. Dealing with the same person is important especially when the original experience was great. She knows her stuff and knows where to look to find updates and additional information. She is very thorough and I feel certain there will be no nasty surprises along the way. Whilst the travel is to New Zealand and probably fairly simple in itself, she made it a seamless purchase. I will continue to use her services for future travel bookings.

Reply from Flight Centre Australia

Reply from Flight Centre Australia
Everything was managed quickly and thoroughly with every aspect of our trip covered. I always use Flight Centre as I know they give information on all aspects that I might need covering. Thanks Sharon

Reply from Flight Centre Australia
We recently had the pleasure of working with Sarah Rixton at Hastings Flight Centre, and we couldn't be happier with the service we received.
From the very beginning, Sarah was professional, friendly, knowledgeable, and incredibly attentive to our needs. She took the time to understand exactly what we were looking for and went above and beyond to ensure every detail of our trip was perfectly organised.

Reply from Flight Centre Australia
The staff were patient, knowledgeable and extremely helpful. Prices are reasonable and recommendations really made the trip a wonderful experience. (Except for Jetstar which was a below par experience which had nothing to do with flight Centre)
I’ll use them Flight Centre again (in fact I already have the next trip planned because it was just so easy with them.) I used the store in Miami Plaza and Mozhan, our consultant, was excellent and always ready to help.

Reply from Flight Centre Australia
In just 1.5 hours our consultant Roy helped us to book our entire holiday in Vietnam. He had a lot of really relevant and practical information that helped us to make the correct decisions. We know that we couldn't have achieved the same result by booking it ourselves.

Reply from Flight Centre Australia
thanks to carli for her help booked 11th may to 31st may to our trip to singapore will go book again

Reply from Flight Centre Australia
Always help me achieve what I had envisioned for my travels and offered helpful additional ideas to make travel special. Thank you ✈️😎🚅

Reply from Flight Centre Australia
I had to re-book a flight 12,25pm 11/06/2026. It was a very stressful call for me. The customer service person was super helpful. And helped me get on the next flight to Hobart. I managed to get there. And I am thankful for the help I have gotten. I want to say thanks s much for the help. And I am sorry I was so stressed, but you helped me. And I got to go to where I needed to be. The service was impeccable and the service officer went above and beyond. Please reward them. They deserve it. Again I apologize but thank you so much.

Reply from Flight Centre Australia

Reply from Flight Centre Australia
Matthew Shea was an exceptional help. He made sure my qatar refund was promptly returned and I received it just in time for my new trip. Thankyou for suggesting I take a look at China during my layover Matt. Myself and a fellow Australian went to see the great wall. It was amazing. Thankyou for everything Matt!

Reply from Flight Centre Australia
We have dealt with Lucy in the Lismore office for a few overseas trips over the last couple of years. She is fantastic to work with and very helpful with all the questions I ask.

Reply from Flight Centre Australia
Great service, polite and friendly and very knowledgeable, made us feel at ease. Well done 👏

Reply from Flight Centre Australia
Extremely happy with Sally Horwath's patience in booking my flight to Italy .
Camden office

Reply from Flight Centre Australia
Fiona was very helpful. I changed my mind several times, which no doubt would have been frustrating but it wasn't an issue for Fiona. She helped me every step of the way and was very accommodating. Highly recommend.

Reply from Flight Centre Australia
We had a friendly and professional employee who was able to come up with the perfect travel itinerary that met our needs and includes everything we wanted to do. The booking process was all done right there and then.

Reply from Flight Centre Australia
We love working with Kristen at Cronulla Flight Centre. She goes to no end of trouble to make sure everything is the best it can possibly be from price to flights and all other information. We’ve done a couple of online bookings direct with travel companies but much prefer the personalised service we get from face to face with Kristen. She stays in contact informs us promptly of any changes or issues and makes us feel valued and special. Everything is printed out for us and gone through in detail to ensure we know exactly what’s happening and she is always available if we have any questions or concerns. Forget the online stuff. This is much less stressful and sociable and we get to speak to the same person every time

Reply from Flight Centre Australia
Tina at the Pines was amazing she gave us very comprehensive information about our trip, which made it easy for us to decide on where we would go and for how long including accomodation and connecting flights and transfers. Will definately come back for our next trip..

Reply from Flight Centre Australia
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