Kay Renwick was a very attentive and friendly agent to deal with. Questions and clarificatons were answered promptly before and after booking. Her suggestions for hotels and tours in Rome were right... See more
Company replied
Location
Switch location50 bloor street W,Holt Renfrew Centre, 50 bloor street W, M4W 3L8 Toronto, ON, CA
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See what reviewers are saying
I booked a trip to Austria through Kay. She gave me excellent flying times and took delight in locating excellent hotels. Her suggested itinerary was more than what I had thought of myself and certain... See more
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Kay was very responsive, including when I had a change of heart regarding my arrival date in Victoria Falls. She kept me well informed throughout the process and also gave me great advice when I had t... See more
Company replied
Booked a week long Las Vegas trip and our travel specialist was Eisha. She made the booking very easy and hassle free, was able to guide us through different dates and hotels in the area we wanted to... See more
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Company details
Written by the company
Full service travel agency with offices throughout Canada, offering flights, cruises, tours and vacation packages.
Flight Centre Canada
Written by the company
Contact info
50 bloor street W,Holt Renfrew Centre, 50 bloor street W, M4W 3L8, Toronto, ON, Canada
- 1 888 234 2916
4.7
Excellent
32 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Jamie Collins is my go-to agent!
Jamie Collins is my go-to agent for travel now, having engaged his expertise twice in 2025. He's very knowledgable and respectful of budget and any other particulars I've requested. He makes well-informed suggestions and I appreciate his rapid updates and in-touch communication style.
14 November 2025
Unprompted review
Reply from Flight Centre Canada - Flight Centre Holt Renfrew
Thanks for the 5-star review, Peggy. It's awesome to hear that Jamie has helped you twice this year with your travels and in such a positive manner. Thanks for sharing and we look forward to assisting you in the future.
Jamie Collins is Awesome!
My Travel Advisor, Jamie Collins, was awesome. He not only did a remarkable job at putting together a complicated itinerary for 2 of us who were starting in different cities, but he was there to calm my nerves when I couldn't figure out my itinerary. Thanks for your patience, sense of humour and all-around superior expertise, Jamie!
11 November 2025
Unprompted review
Reply from Flight Centre Canada - Flight Centre Holt Renfrew
Thanks for sharing your experience booking travels with Jamie! We're so happy to hear that his expertise and customer service more than met your needs, Val.
We found Sunil to be helpful
We found Sunil to be helpful, knowledgeable and very patient.
11 October 2025
Reply from Flight Centre Canada - Flight Centre Holt Renfrew
Thanks for sharing your experience, Linda!
Brei Wilson was amazing
Brei Wilson was amazing. I was moving abroad with my dog and was anxious about everything that was involved as it was slightly complicated but she immediately put me at ease. She was really nice, professional, patient with all my questions and had a lovely positive attitude. When I had to suddenly reschedule my flight because of upcoming strike action, she again did her magic and had everything arranged in mere minutes.
6 August 2025
Unprompted review
Reply from Flight Centre Canada - Flight Centre Holt Renfrew
We're thrilled to hear that Brei was able to support you through such a complex move. Her professionalism, patience, and positive attitude truly shine in moments like these, and we're so glad she could help ease your anxiety and quickly adapt to the unexpected flight changes. Wishing you and your dog all the best in your new adventure abroad!
I’m so thankful for Brei’s help with a…
I’m so thankful for Brei’s help with a last minute trip. Her response time is very fast. She understood my preferences for the flights and all has been accomplished with professionalism, efficiency and kindness. Thanks so much Brei!!!
2 August 2025
Unprompted review
Reply from Flight Centre Canada - Flight Centre Holt Renfrew
Thanks, Nina, for sharing your positive experience booking your last-minute trip with Brei.
Great experience with Sunil Taneja
Great experience with Sunil Taneja. Everything was well explained. Appreciate his great service in finding me the right ticket.
11 July 2025
Reply from Flight Centre Canada - Flight Centre Holt Renfrew
Hi Claudine, thanks for taking the time to write a wonderful review of Sunil! We love to hear how he provided a wonderful booking experience 😊
Doesn’t even deserve one star
Flight Centre doesn't even deserve one star. We cancelled our trip well within the deadline and we're still waiting for our refund - more than one month later. Trust me, take your business elsewhere. Expedia will refund your money - in full - within a day or two.
30 April 2025
Unprompted review
Reply from Flight Centre Canada - Flight Centre Holt Renfrew
Hi Sonia, we understand how frustrating it can be to wait for your refunds. When a booking is paid for and confirmed, the payment is sent directly to the suppliers, which can leads to delays when needing the money refunded. Our team is our biggest asset and bring their level of expertise and personalized recommendations that a Google search cannot bring. Regardless, thank you for your review, we will be sure to channel your feedback as appropriate.
Very knowledgeable and helpful
Very knowledgeable and helpful, even though I wasn't ready to book. I will definitely come back once I make up my mind.
5 June 2025
Unprompted review
Reply from Flight Centre Canada - Flight Centre Holt Renfrew
Thanks for the great review Erin, we are looking forward to booking in your holiday!
Sunil was a great help
30 May 2025
Reply from Flight Centre Canada - Flight Centre Holt Renfrew
Hi Shemina, thanks for sharing your great review for Sunil!
You cannot go wrong planning your trip with the Flight Centre
Thank you Flight Centre and especially Brianne Doyon! You made my trip planning experience so easy and so much fun. You got me exactly what I wanted!!! Do you read minds?
You are the best!
Thank you.
1 May 2025
Unprompted review
Reply from Flight Centre Canada - Flight Centre Holt Renfrew
Hi Marie, we are thrilled to hear that Brianne provided exceptional service and made your booking process so easy! Thank you for your fantastic review!
Friendly person and good communicator
Friendly person and good communicator
2 April 2025
Unprompted review
Reply from Flight Centre Canada - Flight Centre Holt Renfrew
Thanks for your glowing review for the team, Michael!
Although what we wanted was not…
Although what we wanted was not available for booking online Jeff call Sunwing and got what we wanted
12 March 2025
Reply from Flight Centre Canada - Flight Centre Holt Renfrew
Hi Daniel, thank you for leaving such an amazing review about Jeff! We love to hear it 😊
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