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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the affordable pricing and excellent value for money, often noting significant savings compared to previous providers. People appreciate the reliable service, easy-to-manage plans, and user-friendly experience, including features like data rollover and international travel add-ons. Many find the setup process straightforward and the overall service to be consistent and effective. However, some customers also noted significant dissatisfaction with the customer service, highlighting issues with online-only support, unhelpful agents, and a lack of direct communication channels. A few other people also felt that the service itself could be ambiguous or unreliable at times, leading to frustration and a desire to switch providers.

What people talk about most

Service

Users describe ambiguous interactions with service. Many customers praise the great and affordable cellphone... See more

Price

Customers had positive experiences with price, consistently finding the services affordable and competitive.... See more

Customer service

Customers consistently note negative experiences with customer service, often highlighting the lack of phone... See more

Website

Users describe ambiguous interactions with the website. While some customers report positive experiences,... See more

User experience

People report positive experiences with the user experience. Customers consistently praise the ease of use,... See more

Value for money

Reviewers highlight positive aspects of value for money. Customers consistently praise the affordable and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Affordable plans, improvement of cover territory. Easy to manage my plan and make modifications. It took me a couple of minutes to manage and change my actual cellphone plan. I changed for an 5G plan... See more

Rated 4 out of 5 stars

Everything is manageable for your account. You get nice bonuses on your plan and discount on usefull stuff.

Rated 4 out of 5 stars

The extremely easy to set up and get going.very knowledgeable and no hassle top ips

Company details

  1. Telecommunications Service Provider
  2. Internet Provider
  3. Internet Service Provider
  4. Mobile Network Operator
  5. Phone and Internet Service

Written by the company

Sign up for affordable cell phone plans and fast home internet with Quebec's newest internet and mobile service provider.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

990 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

my all family is using Fizz

my all family is using Fizz, and as I was signing up I wanted to give the referral to one of my kids, but I could not find where to enter her referral number

21 April 2026
Unprompted review
Rated 5 out of 5 stars

#0 BETTER THAN #1 PLAN IN CANADA

If I have a problem, it’s resolved
My unused data carries over next month so I don’t have to worry about not enough data
Very inexpensive for more than enough data
Very reliable
Clear transmission/transfer of data
Those other reasons, I just don’t have time to say them
HIGHLY RECOMMENDED!!!!!!!!!

20 April 2026
Unprompted review
Rated 3 out of 5 stars

Okay service provider

Okay service provider. After more than two years, I can say it’s fair. Wi-fi is too often interrupted for no reason, and their website is difficult to navigate from my mobile phone because of connectivity issues. However, overall, I definitely appreciate their fixed pricing. It’s definitely a step up from the big Canadian providers, who continue to increase their prices on their customers regularly and quickly surpass even their advertised base rates. I’m glad I switched to Fizz.

21 April 2026
Unprompted review
Rated 3 out of 5 stars

Lacking support

Lacking support. Also signal cuts or sends messages that too many users online. When checking the user list many items are unknown and no way to remove them.
Also if using a VPN mixes everything up

21 April 2026
Unprompted review

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