I don't usually do reviews but I don't usually drop my Garmin and crack the screen and agonise over replace or find a repair. Found Fix Screens and took a chance - delighted! Dispatched on Monday - re... See more
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Written by the company
We are two young professionals aiming to transform a mysterious back room industry into a trustworthy online service provider backed by real life reviews rather than promises
Contact info
Flat 2, Wakefield, 1A Chatsworth Way, SE27 9HR, London, United Kingdom
- 07835752373
- repairs@fixscreens.co.uk
- fixscreens.co.uk
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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I recently sent off my garmin…
I recently sent off my garmin vivoactive 5 watch for a new screen I can say the screen is fine, but now my watch lights up on its own all the time so the 100% charge only lasts 1day as it has a mind of its own now and it is extremely annoying, also it doesn’t scroll like it used to not worth £120 that I paid to have it fixed! I can say I am disappointed.

Reply from Fix Screens
Fast service and great comms
Fast service and great comms, after review my item was not repairable but these guys tried, I promptly received a full credit less small postage cost, the item arrived back quickly.
Overall excellent experience so would 100% recommend
Neil (GoPro hero10, water damaged via cracked screen)
An excellent experience
I don't usually do reviews but I don't usually drop my Garmin and crack the screen and agonise over replace or find a repair. Found Fix Screens and took a chance - delighted! Dispatched on Monday - returned Saturday in excellent shape (though I note the caveat on perhaps not waterproof enough for swimming - not an issue). Worked exactly as set out on their website - got address, was notified the day they received it, notified of dispatch and done at what I thought was a reasonable price. If only all online services were as good as this. Good luck to this little 'cottage industry'.
Garmin Venu screen replaced - good as new!
The screen on my Garmin Venu was very dull and had screen burn, it was almost unreadable, although the device itself still worked fine for running, golf etc. I looked at a replacement and they were around £350. FixScreens replaced the screen for £80 in less than a week and it now looks and works perfectly again !
Simple Website, great communication and easy to deal with.
Website was easy to navigate and find the required parts to repair my daughters garmin watch. Turnaround time was exactly as quoted and communication throughout was superb. Would happily use the team again for repairing broken devices.
Definately Recommend
I greatly appreciate the quick turn around time and the professionalism with the team. I gifted my wife her smartwatch last Christmas and she was totally gutted when she broke the screen to the point she was in tears. Googled where I can get the screen replaced and Fix Screens came highly recommended. I know this might be minor, but I gave 4 stars because there was silicone residue still on the watch, like I said very minor but it's driving my wife’s OCD mental.
Excellent service!
Excellent service! I’d highly recommend! Easy to use website, great communication and they did a great job repairing my watch.
I had a cracked Garmin watch screen…
I had a cracked Garmin watch screen which I had put up with for a year before contacting Fitscreen.
Communication from them via email was excellent. There were clear instructions on how to send my watch to them and the payment was easy to do. They informed me when they had received it which was reassuring. From me posting the watch to receiving it back only took 3 days!
My watch looks great now.
An excellent service from start to finish, thank you.
Would definitely recommend
Great experience using this company to replace my broken fitbit screen. Instructions for sending off were simple and straightforward, they confirmed by email that they had received my watch and kept me updated through the whole process. Only took a couple of days from sending off to having my fixed watch back. Would definitely recommend.
Excellent service through and through
Excellent service through and through. Real reasonably priced, timely service and kept in contact every step of the way. I would absolutely recommend and will be using again should I need future repairs.
Excellent service
Excellent service. I had a scratch on my 5 year old Garmin watch and sent off to FixScreens. Everything was simple and easy to do and I was informed when the watch arrived and when it was sent back.
My watch looks like new. The whole process took just a few days.
Good value as well as a good job
Turned around broken screen on my…
Turned around broken screen on my garmin computer a lot quicker than originally planned.
Garmin Vivoactive 4 screen
Replaced a Garmin Vivoactive 4 screen I cracked several years ago! Tired of looking at the crack and having bought an upgrade I decided to get the screen fixed. Competitive price (compared to Garmin!) good communication and fast turnaround. Offered me a screen protector and replacement strap which I accepted.
Excellent service
Excellent service and communication from the start , very clear in terms of timescales and what do to do , I was a bit apprehensive to begin with using this company but needant have worried. They had to order my screen but it was all back with me and done within 2 weeks. Can’t fault this company
Pixel smartwatches cannot be fixed at all by Google, but THESE GUYS CAN
My first-generation Google Pixel Watch was accidentally dropped from lap-height but even a fall of less than one metre was enough to wreck it.
It was a surprising disappointment to not be resilient for such a small fall, and given the other choices such as smartrings flourishing on the market, I assumed the watch was history.
As I understand things; not even Google repair any of their smartwatches - they only replace devices under warranty but after that you’re out in the cold for support.
Only by chance did I encounter the fixscreens.co.uk site but even then my assumption was a repair would at best be uneconomical.
Fixscreens set a fixed-fee which is quite reasonable considering it is a total package: once I sent my busted smartwatch to them then they adhered to their stated processes (fixscreens.co.uk ... how-it-works)
Communication was prompt and straightforward during engagement, with all updates arriving in a timely fashion. It only took them two or three days, and even return costs are included - RoyalMail’s Tracked 24 at that.
As for the parts: my screen was replaced and it now looks indiscernible from when I bought my smartwatch new. Good job !
I should say that Fixscreens threw-in a spare strap plus a screen-protector along with my returned watch, as a thank-you for me offering a reviewing.
Happily I wish to share my experience onto TrustPilot because Fixscreens provided a key service and great work, so it is important that genuine reviews are captured.
Their sister websites offer straps, protectors and screens for several smart devices.
My personal experience has revealed that substitute components can be applied to OEM hardware without any apparent compromise to form & function. The Pixel Watch replacement silicone straps seem as identical in quality as the original part, and have the same smooth luxurious feel that my watch was first purchased with - not some questionable cheapo feel which seems all too prevalent these days.
I kinda wonder whether the parts from Fixscreens are merely resourced from the OEM place that Google used in the first place, because they seem so similar.
If you have an old or damaged smartwatch then I suggest giving serious consideration to having these guys sort you out; they even indicated that if my watch was unserviceable once a new display was fitted, that they could return the watch without charge.
That was a confidence-builder in my instance 😀
This is a fantastic company
This is a fantastic company, my garmin Fenix looks brand new, thank you so much, efficient service, great communication, returned my watch, with great packaging. Thank you, definitely recommend.
What a great service!
What a great service!! My smart watch now looks as good as new again after its screen replacement. Communication was good, and kept me up to date with what was happening. Highly recommended!!
Highly recommend
Very efficient service. Clear instructions and watch repaired and delivered back within a few days.
Great business - reliable and honest
Website is super easy to use, and their instructions and very clear. I ordered a screen repair for my pixel watch, posted it to Fix Screens on Monday and received it back on Friday in full working order. Thanks so much!
Overall great service
Overall great service. Clear instructions given to send the watch back and was updated throughout the process. Watch looks good as new again, if not better due to the quality of the new screen.
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