From start to finish, the team at Fix Auto in Shrewsbury were brilliant. Special mention to Tyler who kept us informed every step of the way. An insurance claim repair is always a headache, but Tyler... See more
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Every single member of staff were excellent. Great communication, kept me informed and in the loop through every stage of the process. Dee at the reception was courteous and polite even while I was up... See more
Company replied
After having someone crash into Car they dealt with it from start to finish. They liased with the 3rd party insurance company and kept me fully informed what was going on. Not only was the service fa... See more
Company replied
Every single member of staff were excellent. Great communication, kept me informed and in the loop through every stage of the process. Lorna and Dee at the reception were courteous and helpful. I didn... See more
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Company details
About Fix Auto UK
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Lyndale House, Ervington Court, LE19 1WL, Leicester, United Kingdom
- 0116 326 5401
- admin@fixauto.co.uk
- fixauto.com
4.7
Excellent
25K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Excellent service
Excellent service - professional, technically expert and compassionate and flexible in car collection/drop-off due to my personal circumstances with serious family illness caring responsibilities. Thank you so much.
17 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
From first phone call to last very fast…
From first phone call to last very fast friendly and great job done
17 July 2026
Reply from Fix Auto UK
Hi Sheena We are pleased to hear that you had a fast and friendly experience with us.
Matthew- Fix Auto Ballymoney
I was very happy with the service…
I was very happy with the service indeed. They were lovely and done a good job
16 July 2026
Unprompted review
Everyone I spoke to was polite
Everyone I spoke to was polite, informative and helpful from the moment they promptly picked up our damaged car to the moment it was returned. Not only that but they also liaised with the car hire company when they harassed us to return it. Cannot fault their customer service and the car looks brilliant too! Thanks guys.
16 June 2026
Unprompted review
Reply from Fix Auto UK
Good Morning
We're so pleased to hear about your positive experience with our team! It's wonderful that everyone you spoke to was polite, informative, and helpful, and that we could assist with the car hire company. We're delighted you're happy with the car's appearance!
Best Wishes Fix Auto Mid Devon
Fixed my car fast
Fixed my car fast, guy that delivered courtesy car was brand new. Can't fault..
10 July 2026
Reply from Fix Auto UK
Many thanks for taking the time to leave your five star review. Delighted to hear it was repaired and returned to you in a few days to a high standard. Many thanks once again
Good repair great reception service
17 July 2026
Car looks brand new after being fixed
Car looks brand new after being fixed. Colour match is perfect and you would never be able to tell where the damage was to the car.
10 July 2026
Reply from Fix Auto UK
Hayley,
We're so pleased to hear that your car looks brand new after the repair! It's wonderful to know that the colour match is perfect and that the damage is undetectable.
Sandra Kluba, Fix Auto UK
Very helpful company and very pleased…
Very helpful company and very pleased with the work done. Very good communication with customer. Would recommend the company to anyone.
17 July 2026
Excellent service
Excellent service , the team there were so friendly and professional. Everything was done with customer in mind and the repair was unbelievable. I cannot believe the work they did, far beyond my expectations.
16 July 2026
Fast, easy, and hassle free service
I used FixAuto through my insurance company after a third party caused significant damage to the drivers side of my vehicle. From the initial contact from Marcus to the WhatsApp images requested, vehicle drop off, courtesy car (an impeccably kept Skoda Kamiq) and the final vehicle collection, the service has been second to none.
I was updated at every stage and even contacted when a repair they thought was accident related hadn’t been approved by my insurance so this could be rectified. Marcus and Amelia provided great customer service throughout.
Upon collection the cars repairs were explained in full, all of which were perfect and above what we expected.
Will definitely be returning for any future repairs!
17 July 2026
Reply from Fix Auto UK
Eloise Wailes,
We are so pleased to hear about your excellent experience with us. It's wonderful to know that our team provided such great service, from the initial contact to the final collection of your vehicle. We truly appreciate your kind words and are delighted that we could exceed your expectations. Thank you for your feedback.
sandeeppowar, Fix Auto UK
Job well done
First class service from day one when viewing damage, to collecting the car when the work had been fully completed.
17 July 2026
Great service
10 July 2026
Reply from Fix Auto UK
Thanks for your review - pleased to hear you had a great experience!
Catherine Glover, Fix Auto Saintfield
Great communication
Great communication, very organised and helpful staff , the repair itself was done to a high standard and in a quick time frame.
Only negative was my car was not washed and cleaned which I would have expected to inspect the repair correctly.
17 July 2026
Reply from Fix Auto UK
Jason,
We're so pleased to hear about your positive experience with our communication and the quality of the repair. We appreciate your feedback regarding the car wash, and we'll certainly take that into consideration for future improvements.
sandeeppowar, Fix Auto UK
From contacting Admiral
From contacting Admiral, the contact From fixauto was extremely quick and easy to use, drop off was great, and the repair was done in only 3 days, well done
17 July 2026
Reply from Fix Auto UK
BUCKLEY,
We are so pleased to hear that your experience, from initial contact to the repair completion, was extremely quick and easy. It's wonderful to know that the drop-off was great and the repair was done so efficiently. Thank you for your kind words!
sandeeppowar, Fix Auto UK
Great experience with Fix Auto in Weston
Really pleased with the repair on my car. Lovely friendly staff and lots of updates throughout the process. Highly recommended.
1 July 2026
Unprompted review
Reply from Fix Auto UK
We are so pleased to hear you were happy with the repair and found our staff friendly and helpful. Thank you for your kind words and recommendation!
They Picked my car up on the Monday was…
They Picked my car up on the Monday was fixed by the Friday,damage wasn't major but difficult ,fetched my car and wow ,couldn't tell one bit my car had been hit ,really happy with the outcome thanks guys
16 July 2026
Reply from Fix Auto UK
Thank you so much for your fantastic 5 star review, Steven! 🌟 We're delighted to hear you were so happy with the repair and that we got your car back to you so quickly. It's especially great to know the damage was impossible to spot after the repair that's exactly the standard we aim for. We'll be sure to pass your kind words on to the team at Fix Auto Sutton in Ashfield. Thanks again for choosing us, and drive safely! 🚗😊
Reply from Fix Auto UK
Thank you for taking the time to leave us such lovely feedback. It's great to hear that our team looked after you and that you were kept updated from the moment work began. We know how important good communication is, so we re really pleased this stood out. We appreciate your recommendation and wish you many happy miles ahead!
- The Fix Auto Manchester East Team 🚗
Reply from Fix Auto UK
Ant_king428 Ant_god428,
We're so glad to hear that your experience with us was smooth and easy. We appreciate your positive feedback!
alex, Fix Auto UK
Good-Quick to contact and arrange…
Good-Quick to contact and arrange uplift etc
Poor communication No idea re return of car even once they had seen it and ordered
10 July 2026
Reply from Fix Auto UK
Hi Barbara.
Thank you for your feedback. We appreciate your kind comments regarding our prompt contact and uplift arrangements.
We're sorry to hear that you were disappointed with the communication surrounding the return of your vehicle.
Once your vehicle arrived with us for repairs, you let us know that you had an upcoming holiday and hoped to have the car back in time. We prioritised the repairs and completed your vehicle earlier than originally anticipated so you could take it on your trip. As our team was focused on meeting your requested completion date, this may have resulted in fewer progress updates than we would normally provide.
We value your feedback and will share your comments with our Front of House team as we continue to improve our communication and overall service.
Thank you for taking the time to share your experience.
Happy Motoring from all at Fix Auto Ayr
Five Stars for the Repair… and Their Patience! ⭐⭐⭐⭐⭐
They repaired my car brilliantly. The biggest challenge of the whole job wasn’t the repair, it was getting hold of me! I was impossible to contact for the quote, wasn’t home in time when they collected it, and wasn’t there when they dropped it back either. Despite me being an absolute nightmare customer, they never once made it feel like a problem. Fantastic service, great communication (when I actually replied!), and I’d happily recommend them. Guys - thank you. I’m sure my licence plate will be engrained in your mind for a while.
17 July 2026
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