Fix Auto UK - Fix Auto Slough Reviews 

132
TrustScore 5 out of 5

4.8

Banbury Avenue 712, SL1 4LR Slough, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Very friendly staff that kept us informed all the way through. Did have a slight issue with a non-opening door when the repairs were completed but that got fixed straight away when raised.

Rated 5 out of 5 stars

From the first call to final visit to collect my car, nothing less than great customer service, friendly team and timely repairs. Definitely somewhere I would recommend for all car repairs

Company replied

Rated 5 out of 5 stars

Our Volvo XC90 was damaged in an accident, i contacted Fix Auto slough as they are a Volvo approved repairer. Andy was very prompt to get in touch and the car was collected swiftly. Andy kept me upto... See more

Company replied

Rated 5 out of 5 stars

The whole process from start to finish was completely stress-free. The team didn’t give ridiculous estimates of how long the process would take. You can tell the whole team is extremely experienced. A... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Slough

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Banbury Avenue 712, SL1 4LR, Slough, England, United Kingdom

  • 01753 694134

4.8

Excellent

TrustScore 5 out of 5

132 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(132)

5,527 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fix Auto are amazing!

Fix Auto are amazing!

Car was involved in a hit and run my insurance wanted a garage to jig the rear quarter, but having a performance vehicle it wasn't a good idea. I reached out to Andy and his team and they said straight away that they would replace the rear quarter. They cared about the car and my family by making sure everything was repaired to a high standard keeping us safe. Along the way Andy and his team kept me updated with any other damage that was found once stripping the car internally and made sure the repairs were done in a timely manner, even when needing to order new tools for the job. I can't thank the team enough for everything they have done!
Definitely coming back with any other issues or parts I need sorting.

Thank you guys!

4 January 2025
Unprompted review
Fix Auto UK - Fix Auto Slough logo

Reply from Fix Auto UK - Fix Auto Slough

We're thrilled to hear about your positive experience with our team! It's wonderful to know that we were able to address your concerns and repair your vehicle to the high standard you expected, especially given the challenging circumstances of the hit and run. We truly appreciate you highlighting the care and attention to detail that Andy and the team provided throughout the process. Your feedback means a great deal to us, and we're delighted that you're planning to return for any future needs. We strive to provide excellent service, and your kind words are a testament to our team's hard work.

Rated 5 out of 5 stars

An absolutely excellent service

An absolutely excellent service. Repaired the body work on my Volvo. Kept me informed along the way and was clear on estimated repair time, which was accurate. Andy then drove it back to my home repaired and clean. Very pleased. Highly recommend this company.

17 December 2024
Unprompted review
Fix Auto UK - Fix Auto Slough logo

Reply from Fix Auto UK - Fix Auto Slough

Thank you for your wonderful feedback! We're thrilled you're pleased with the repair work on your Volvo, and that our team kept you informed throughout the process. We appreciate you taking the time to share your positive experience. We strive to provide excellent service and we're delighted we met your expectations. We hope to see you again in the future.

Rated 5 out of 5 stars

Great service!

17 December 2024
Unprompted review
Fix Auto UK - Fix Auto Slough logo

Reply from Fix Auto UK - Fix Auto Slough

Thanks for leaving a review!

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, staff were really helpful and polite. Especially Andy who regularly kept me updated on the progress of my car and extremely patient when responding to all my queries. Such a stress free experience. Thank you!

6 December 2024
Unprompted review
Fix Auto UK - Fix Auto Slough logo

Reply from Fix Auto UK - Fix Auto Slough

Thank you for your kind words! We're thrilled to hear you had a positive experience and that our staff provided excellent service. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Very happy with the repair and…

Very happy with the repair and courteous staff

5 December 2024
Unprompted review
Fix Auto UK - Fix Auto Slough logo

Reply from Fix Auto UK - Fix Auto Slough

Thank you for your kind words. We're thrilled to hear you were happy with the repair and the service you received from our team. We strive to provide excellent service to all our customers.

Rated 5 out of 5 stars

Very impressed all round 10/10

Each person I interacted with was great from start to finish. The team was efficient, polite, and correspondence with them was always immediate and so easy, which was very reassuring. Thank you very much to the Slough team for looking after my car and returning it prestine :)

Sonia R

4 December 2024
Unprompted review
Fix Auto UK - Fix Auto Slough logo

Reply from Fix Auto UK - Fix Auto Slough

We appreciate your kind words and are thrilled to hear about your positive experience with our team. We strive to provide exceptional customer service and are delighted that you found our team efficient, polite, and responsive. We're glad you were reassured by our communication and that we were able to look after your car.

Rated 5 out of 5 stars

I recently had my car repaired at…

I recently had my car repaired at FixAuto, and I couldn’t be more impressed with the experience. After needing two new doors, I got my car back in pristine condition – it looks and feels as good as new! The quality of the work was phenomenal, and their attention to detail was truly outstanding.

From start to finish, the customer service was top-notch. I initially dealt with Lucy, who was an absolute pleasure to work with. She was friendly, professional, and made the process smooth right from the beginning. The main communication throughout the repair was handled by Andy, and I can’t praise him enough. Andy was exceptional – he kept me updated regularly and made sure I was always in the loop about the progress of my car. His level of communication and dedication to customer satisfaction deserves special recognition – he’s definitely staff member of the month in my book!

Overall, my experience with FixAuto was nothing short of excellent. I want to extend my heartfelt thanks to the entire team for their hard work and professionalism. If you’re looking for an auto repair shop that delivers incredible results and exceptional service, I highly recommend FixAuto!

3 December 2024
Unprompted review
Fix Auto UK - Fix Auto Slough logo

Reply from Fix Auto UK - Fix Auto Slough

Thank you for your kind words and for taking the time to share your experience. We are thrilled to hear that you were so pleased with the quality of our work, the attention to detail, and the outstanding customer service you received.

We are delighted that you had such positive interactions with Lucy and Andy. Their dedication to providing excellent customer service is truly appreciated, and we will be sure to pass on your compliments. We are proud to have a team that goes above and beyond to ensure our customers are happy.

Rated 5 out of 5 stars

Excellent

Excellent
Friendly and professional - everything you need.

15 November 2024
Unprompted review
Fix Auto UK - Fix Auto Slough logo

Reply from Fix Auto UK - Fix Auto Slough

We appreciate your kind words and are thrilled to hear you had a positive experience. We strive to provide excellent service and are glad we met your expectations.

Rated 5 out of 5 stars

Exceptional

I had an exceptional experience with Fix Auto. Their level of service was outstanding, and they handled all the stress following the accident with remarkable professionalism. They restored my vehicle to its original condition, making it look as good as new. Ranj and the entire team were fantastic, providing regular updates throughout the process, which truly eased my mind. I highly recommend them!

18 October 2024
Unprompted review
Fix Auto UK - Fix Auto Slough logo

Reply from Fix Auto UK - Fix Auto Slough

Thank you for your kind words. We're delighted to hear you had such a positive experience with us. We strive to provide exceptional service and are thrilled the team were able to ease your stress during a difficult time. We appreciate your recommendation and are committed to continuing to deliver the highest quality service.

Rated 5 out of 5 stars

5 Star Service !

5 Star Service !
From start to finish they picked the car up Andrew was brilliant kept me informed on progress and promised I would have back in two and dead on two weeks the car was dropped all valued and gleaming thank you guys so much !

22 October 2024
Unprompted review
Fix Auto UK - Fix Auto Slough logo

Reply from Fix Auto UK - Fix Auto Slough

We are so happy to hear about your positive experience! It's wonderful to know that Andrew provided such excellent service and kept you informed throughout the process. We appreciate your kind words and are thrilled that you were happy with the outcome.

Rated 5 out of 5 stars

Andy and the team at Fix Auto have been…

Andy and the team at Fix Auto have been fantastic. They have helped us out from beginning to end of a lengthy process after a car crash …
Highly recommend them !

10 October 2024
Unprompted review
Fix Auto UK - Fix Auto Slough logo

Reply from Fix Auto UK - Fix Auto Slough

We're so happy to hear about your positive experience with our team. We appreciate your kind words and are glad we could help you through a difficult time.

Rated 5 out of 5 stars

I had a good experience.

I had a good experience.
Customer service and repair was excellent
I’d recommend

19 October 2024
Unprompted review
Fix Auto UK - Fix Auto Slough logo

Reply from Fix Auto UK - Fix Auto Slough

Thank you for your kind words and for taking the time to share your experience. We're glad to hear you had a positive experience.

Rated 5 out of 5 stars

Wonderful service

Wonderful service
My new car was involved in a non fault accident, Fix Auto repaired my vehicle and returned it to me in perfect condition, like brand new. I was kept updated throughout the process so pleased overall.
Andy and the team are fantastic.

1 October 2024
Unprompted review
Fix Auto UK - Fix Auto Slough logo

Reply from Fix Auto UK - Fix Auto Slough

Thank you for your kind words. We're thrilled to hear you were pleased with the service you received and that your car was returned in perfect condition. We're proud of our team and appreciate you recognising their hard work.

Rated 5 out of 5 stars

Superb Service and Communication

My car required a lot of work doing to it after an accident in July 2024. Andy picked up my car in mid-August 2024 and returned it to me in immaculate condition (as good as new, inside and out) some six weeks later. Whilst the garage was waiting for spare parts I was kept updated by Lucy, via emails and phone calls. She was extremely knowledgeable on the repair process and explained everything to me in clear and understandable detail. And whilst my car was being repaired Andy kept me well informed of its progress. He was equally informative and confident in his dealings with me. Andy and Lucy are a credit to Fix Auto Slough. I always felt confident that my car was in good hands dealing them and with the team who worked on fixing my car. They did a great job! Jon

2 October 2024
Unprompted review
Fix Auto UK - Fix Auto Slough logo

Reply from Fix Auto UK - Fix Auto Slough

We are so pleased to hear about your positive experience with our team. It's wonderful to know that you felt confident in our abilities and that we were able to provide you with the support and updates you needed throughout the repair process. We strive to provide a high level of service and it's rewarding to hear that Andy and Lucy exceeded your expectations.

Rated 5 out of 5 stars

Andy and Lucy were excellent

Andy and Lucy were excellent to deal with and they looked after me better than I could have wished. The workmanship was first class. I’d use these guys again without hesitation - let’s just hope I don’t have to!

20 September 2024
Unprompted review
Fix Auto UK - Fix Auto Slough logo

Reply from Fix Auto UK - Fix Auto Slough

We are thrilled to hear about your positive experience. We appreciate your kind words about Andy and Lucy, and we are glad you were happy with the workmanship.

Rated 5 out of 5 stars

2nd time - even better than the 1st!

2nd time using Andy (and co) at Fix Auto Slough. Always friendly, but they are always professionally reassuring in everything they do. It's so refreshing to be dealt with in a nice courteous way, and not "as a number". Can't recommended enough...

11 September 2024
Unprompted review
Fix Auto UK - Fix Auto Slough logo

Reply from Fix Auto UK - Fix Auto Slough

We appreciate your kind words and are delighted to hear about your positive experience with our team. We strive to provide excellent customer service and are glad that you found our team to be friendly and professional.

Rated 5 out of 5 stars

Great experience! Thank you

After a non-fault accident, fix auto was able to quickly and professionally repair my car. They kept me updated throughout the process and done a fantastic job on the repairs! I was in main contact with Andy and Lucy who both kept me updated on the progress of my car and done their best to move the progress along in a timely fashion! Thank you

9 September 2024
Unprompted review
Fix Auto UK - Fix Auto Slough logo

Reply from Fix Auto UK - Fix Auto Slough

Thank you for your kind words and for taking the time to leave such a positive review. We're so glad to hear that you were happy with the service you received and that you were kept informed throughout the repair process. We will share your feedback with Andy and Lucy.

Rated 5 out of 5 stars

Great Service.

I've had my car repaired by Fix Auto UK on multiple occasions, and each time, I've been thoroughly impressed by their outstanding service. One of the things I appreciate the most is their convenient pick-up and drop-off service right from my doorstep. The staff at Fix Auto UK are not only professional but also incredibly friendly, making the whole experience pleasant. The end results have always exceeded my expectations, leaving me truly satisfied. I highly recommend Fix Auto UK for anyone in need of top-notch car repairs.

2 September 2024
Unprompted review
Fix Auto UK - Fix Auto Slough logo

Reply from Fix Auto UK - Fix Auto Slough

Thank you so much for your kind words! We're thrilled to hear that you've been consistently impressed with our service.

It's fantastic that our convenient pick-up and drop-off service has been a benefit for you. We strive to make the repair process as hassle-free as possible.

We're delighted to know that our friendly staff has made a positive impression. Your satisfaction is our top priority, and we're glad we could exceed your expectations.

Thank you again for choosing Fix Auto Slough We hope to see you again soon.

Rated 5 out of 5 stars

Amazing and quality service

Very happy with Fixautos right from the start. They replied promptly to all my enquiries and were transparent and upfront about what they were doing on the repairs and how long it would take. My car was picked up and delivered on time and Andy was very polite, friendly and helpful about answering all my questions and was patient with me so I understood all the processes regarding my repair. My repair was done impeccably to a proper professional standard, looked fabulous, like new. Car was clean and valeted beautifully on return. Would highly recommend to anyone, thank you for the brilliant customer service Andy and the team!!

7 August 2024
Unprompted review
Fix Auto UK - Fix Auto Slough logo

Reply from Fix Auto UK - Fix Auto Slough

Thank you so much for your kind words! We’re delighted to hear that you were happy with our service from start to finish.

It’s fantastic that Andy and the team were able to exceed your expectations. We pride ourselves on delivering exceptional customer service, and it's wonderful to know that we achieved that for you.

Thank you again for choosing Fix Auto Slough. We hope to see you again soon!

Rated 5 out of 5 stars

Great customer service

Great customer service, polite
Explained the repair and cost of replacement damaged parts.

7 August 2024
Unprompted review
Fix Auto UK - Fix Auto Slough logo

Reply from Fix Auto UK - Fix Auto Slough

Thanks for review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look