Amazing service car picked up quickly, hire car arranged and then repaired and dropped back within a week. Cleaned inside and out couldn't ask for better Service and Kate kept me up to date at Lichfie... See more
Location
Switch locationCrossfield Industrial Estate, WS13 6RJ Lichfield, Staffordshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Second time this company has helped. First, fixing my car through a no fault accident. Secondly replacing my bulb for an mot failure. Which doesn't sound like a big job. But the quote I had at a... See more
Company replied
The process was nice and easy, friendly staff and all repairs - timescales clearly explained. The repair itself is excellent, the only downside being that as it required the removal of two damaged doo... See more
Company replied
Great job done on my vehicle! The repairs were done to a brilliant standard and the team were very friendly keeping me updated throughout, would highly recommend!
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Crossfield Industrial Estate, WS13 6RJ, Lichfield, Staffordshire, United Kingdom
- 01543 263377
4.9
Excellent
201 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service, car collected and repaired within days, looks like if I just bough it 😊
9 December 2023
Unprompted review
Excellent service .
Excellent service .
Customer service was outstanding would definitely use this garage again .
12 January 2024
Unprompted review
Great service from all the team at Fix…
Great service from all the team at Fix Auto from the Time of assessment to finish. The eye of detail in ensuring the standards were high was very impressive.
My thanks to Paul, Kelly, Kate and the team for all they did!
29 August 2023
Unprompted review
Excellent speedy repair
Great service, very fast and professional. Would highly recommend
10 January 2024
Unprompted review
Brilliant service
Brilliant service, repair completed earlier than expected even over the Xmas period. Quality job, definitely recommend.
22 December 2023
Unprompted review
Fix Auto Lichfield - excellent
Fix Auto Lichfield were quick to contact me on behalf of my insurers. They had the car in within days and were flexible with the dropping off time.
Enterprise hire cars are next door, very convenient. The car was ready promptly and the job seems to be excellent. Polite staff all round.
11 December 2023
Unprompted review
Fix auto are magicians all the damage disappeared
Fix Auto Lichfield are magicians all the damage to my car disappeared its like it never happened they are a preferred repairer through my insurance company. The customer service was excellent from delivery of the courtesy car to my door, commucation over the phone, to picking up my car at my request at the garage to enable me to look over my car, to add my car was cleaned inside and out top top top place cant recommend enough well done all!!
27 September 2023
Unprompted review
Excellent service from start to end
Excellent service from start to end. Helpful, understanding friendly. Car returned ahead of schedule. Car returned clean and valeted. Recomend highly IF you need this service
8 September 2023
Unprompted review
Good communication and customer service
Everyone who I spoke to at Fix Auto was helpful and efficient. The repair needed took several weeks and I had to contact them a few times with queries, however it was always easy to get hold of someone who was able to respond to my calls with relevant information. There was a slight delay in completing the repairs due to a misunderstanding but the reason for the delay was explained to me and I received an apology instead of excuses, which I appreciated.
14 June 2023
Communication and quality of the work…
Communication and quality of the work done was excellent.
24 February 2023
Great communication
Great communication, kept up to date with any issues delaying the repair. Delivered back all looking brand new again.
25 January 2023
After a hip operation I contacted Fix…
After a hip operation I contacted Fix Auto Lichfield who arranged to collect my car and return it after the repair, they couldn’t have been more helpful.
6 January 2023
Communicated well from start to finish
Communicated well from start to finish. Came when they said they would and also returned my car on time. Very pleased with repairs. Very courteous staff.
22 November 2022
Unprompted review
Pleased with the speed of the repair…
Pleased with the speed of the repair and professional service. Disappointed passenger foot well very dirty where passenger had his feet
23 November 2022
Excellent service
Good service.They work great and also quick.Five stars for you guys.
17 November 2022
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Speedy and friendly service
Speedy and friendly service. Couldn't be impressed. Car lovely and clean when I had it back.
7 November 2022
Reply from Fix Auto UK - Fix Auto Lichfield
Thank you for your kind review.
Excellent service and a first class job…
Excellent service and a first class job of repairing the damaged wing and bumper
6 October 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Lichfield
thank you for your review!
Significant damage to my car was…
Significant damage to my car was repaired and now looks like new. Iwas kept informed as to progress by helpfull staff
Delighted with end results
11 October 2022
Reply from Fix Auto UK - Fix Auto Lichfield
Hi Mr Wood, thank you for your review. we are pleased you are happy with your repairs. Happy driving!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.