Car was booked in quickly. Pickup & Curtesy car offered. Explained expected amount of time car would be in. All work guaranteed. Everything explained. Office staff courteous & polite. Work carried ou... See more
Company replied
Unit 9 The Merlin Centre, Lancaster Road, HP12 3QL High Wycombe, Buckinghamshire, GB
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Car was booked in quickly. Pickup & Curtesy car offered. Explained expected amount of time car would be in. All work guaranteed. Everything explained. Office staff courteous & polite. Work carried ou... See more
Company replied
Nice people to deal with. Good email communication particularly Aimee Cooper. Nice guys who were very polite and explained everything when hire car was dropped off and collected car for repair. Insura... See more
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Car looks brand new after being fixed. Colour match is perfect and you would never be able to tell where the damage was to the car.
Company replied
The work carried out was top notch. Collection was when booked, the collection team were polite & knowledgeable, I was informed that I would be contacted after 10 working days. I had to chase to get i... See more
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Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Unit 9 The Merlin Centre, Lancaster Road, HP12 3QL, High Wycombe, Buckinghamshire, United Kingdom
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Staff are helpful and polite, they did what they said they were going to do and my car came back in showroom condition with a work guarantee. The man who collected it and delivered it back really seemed to take pride in his work.

Reply from Fix Auto UK - Fix Auto High Wycombe

Reply from Fix Auto UK - Fix Auto High Wycombe
Excellent experience. A very professional company who did a superb job on my car. The valet service at the end was a lovely bonus. Would highly recommend.

Reply from Fix Auto UK - Fix Auto High Wycombe
Fix auto have been great with communications and I am really happy with the repairs on my car. It would have been an easy 5 stars; however car was dropped off on double yellow lines, which unfortunately did not go down well with neighbours as I was at work and unable to move it for several hours.
Nevertheless, for quality of work I would absolutely recommend fix auto.

Reply from Fix Auto UK - Fix Auto High Wycombe
Firstly the excellent customer service hotline really impressed me as they always picked up the phone in 5 ringing. The second up thumb, my car was picked up and returned on time. At last, I really feel amazing that ‘a new car’ was back, it’s perfect. Thank you very much.

Reply from Fix Auto UK - Fix Auto High Wycombe
Repair to front of car.
Good service and good all round job by Fix Auto. Would recommend.

Reply from Fix Auto UK - Fix Auto High Wycombe
Good repair, which is the most important aspect. Friendly face-to-face and telephone service but emails went unanswered. Their vehicle recovery contractor was significantly late arriving and didn't give a professional impression.

Reply from Fix Auto UK - Fix Auto High Wycombe
I gave 4 star coz’ they missed a small scratched on the front left side of my car which the focus side should be fix.

Reply from Fix Auto UK - Fix Auto High Wycombe
Thanks to an unfortunate incident, my car suffered some minor damage and my insurance company sent me to Fix Auto in High Wycombe to have it repaired.
I must say they were very easy to deal with and as I delivered and collected the vehicle myself (even they said it wasn’t necessary) it gave me an opportunity to meet them and see their facilities.
What a lovely group of people they are and they’ve not only done an excellent job but they also valeted the car afterwards - first class !

Reply from Fix Auto UK - Fix Auto High Wycombe
Would have given 5* had the repair time taken been a bit shorter.

Reply from Fix Auto UK - Fix Auto High Wycombe
My VW Tiguan was damaged after my wife caught her foot under the accelerator and backed in reverse into our rear garden wall. Demolishing a section of wall and adjoining gate pier. The body work damage was extensive to the car rear end. However, the repairs carried out were good and the car looks like new again, thank you Fix Auto for doing a fabulous job.
My only reservation was the time it took to carry out the repairs which I understand was due to difficulty in obtaining parts from VW in Germany?

Reply from Fix Auto UK - Fix Auto High Wycombe
What an amazing job you guys did repairing my Benz! It came back sparkling even better than when I got the car. Thank you for informing me every step of the way.

Reply from Fix Auto UK - Fix Auto High Wycombe

Reply from Fix Auto UK - Fix Auto High Wycombe
Very good service and hassle free. Very pleased with results

Reply from Fix Auto UK - Fix Auto High Wycombe
The courtesy car that they had given had no AC and it was at the time when the UK was in a heatwave of 30°C!!! The service was also delayed as they had taken over the estimated 10 days.
The car service was good.

Reply from Fix Auto UK - Fix Auto High Wycombe
Very efficient service and good communication. Amazing quality of work on the damaged bodywork.

Reply from Fix Auto UK - Fix Auto High Wycombe
Outstanding , professional,friendly and more than reasonably priced when your in need...highly recommended,nuff said,go to guy.

Reply from Fix Auto UK - Fix Auto High Wycombe
Used Fix Auto as they were recommended by our insurers. Excellent service, kept us informed and repairs have been carried out to a high standard.

Reply from Fix Auto UK - Fix Auto High Wycombe

Reply from Fix Auto UK - Fix Auto High Wycombe
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