Car was booked in quickly. Pickup & Curtesy car offered. Explained expected amount of time car would be in. All work guaranteed. Everything explained. Office staff courteous & polite. Work carried ou... See more
Company replied
Unit 9 The Merlin Centre, Lancaster Road, HP12 3QL High Wycombe, Buckinghamshire, GB
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Car was booked in quickly. Pickup & Curtesy car offered. Explained expected amount of time car would be in. All work guaranteed. Everything explained. Office staff courteous & polite. Work carried ou... See more
Company replied
Nice people to deal with. Good email communication particularly Aimee Cooper. Nice guys who were very polite and explained everything when hire car was dropped off and collected car for repair. Insura... See more
Company replied
The work carried out was top notch. Collection was when booked, the collection team were polite & knowledgeable, I was informed that I would be contacted after 10 working days. I had to chase to get i... See more
Company replied
Car looked like new after damage and car was cleaned thoroughly for pick up. Side mirror was damaged by the insurance delivery lorry but the manager offered to fix it for free out of courtesy! Very go... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Unit 9 The Merlin Centre, Lancaster Road, HP12 3QL, High Wycombe, Buckinghamshire, United Kingdom
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Reply from Fix Auto UK - Fix Auto High Wycombe

Reply from Fix Auto UK - Fix Auto High Wycombe

Reply from Fix Auto UK - Fix Auto High Wycombe
I was told at the start that it would take 7-10 days, once droped off this was changed to 5 weeks.
Which was really annoying as i had the van booked in for important re call work due to take place in 4 and a half weeks. Obviously with the original 7-10 days this was easily possible.
After having to cancel my appointment i now have to wait another 6 weeks.
I would have postponed the cosmetic work if I'd have been given more accurate information.
Also i wasn't overly happy that my van was used as a bin.
It was messy with my own stuff i admit, but as i don't smoke and have never eaten McDonald's in the van, I'm pretty sure the bags of these things were not mine!
The work carried out was okay, although my side door still doesn't run a smoothly as it used to.

Reply from Fix Auto UK - Fix Auto High Wycombe
T5 picked up and dropped off promptly,repair work done to a high standard, can’t fault these guys

Reply from Fix Auto UK - Fix Auto High Wycombe
Lear communications, everything done to agreed schedule, repair looks fantastic

Reply from Fix Auto UK - Fix Auto High Wycombe
Good service, quick turn around and very quick to correct faults after returning repaired vehicle to us.
Have used them before, can recommend them.

Reply from Fix Auto UK - Fix Auto High Wycombe

Reply from Fix Auto UK - Fix Auto High Wycombe

Reply from Fix Auto UK - Fix Auto High Wycombe
I see no reason in having my car in to do the work when you had not got the parts to do the job, as my car was still road worthy it was a waste of a courtesy car.

Reply from Fix Auto UK - Fix Auto High Wycombe
Repairs were rushed, the bootdoor does not look good where the join has been made. There is a part missing from under my car and I have called and left a message and nobody has called me back.

Reply from Fix Auto UK - Fix Auto High Wycombe
The whole service from start to finish was a great experience , polite,helpful and very efficient staff .

Reply from Fix Auto UK - Fix Auto High Wycombe
Really good service all-round; slight delay re finishing date, but these things can't be helped sometimes even with the best of planning. Good communication/easy to contact the office and most importantly, the car looks like it's brand new! Would certainly recommend.

Reply from Fix Auto UK - Fix Auto High Wycombe
Used this company through my insurance for car repair. Found them extremely helpful and very polite. Spoke with Mike and found him extremely helpful. Job was done nicely as well.

Reply from Fix Auto UK - Fix Auto High Wycombe
Car was picked up quickly and turned around through the process very fast.

Reply from Fix Auto UK - Fix Auto High Wycombe
Prompt repair under insurance to car. Courtesy car provided and good job done on repair

Reply from Fix Auto UK - Fix Auto High Wycombe

Reply from Fix Auto UK - Fix Auto High Wycombe
Very efficient delivery and collection. Courtesy car was excellent . Car returned fully valeted and great repair job. Would fully recommend.

Reply from Fix Auto UK - Fix Auto High Wycombe
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