Fix auto were great at diagnosing the problem, identifying work that needed to be done and kept me updated along the way with online check ins and phone calls. The mechanic who dropped my vehicle off... See more
Location
Switch locationWoodstone Village Industrial Estate, Fence Houses, DH4 6DU Houghton-le-Spring, Tyne & Wear, GB
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See what reviewers are saying
Absolutely amazing company, really easy to deal with and kept me informed along the way while car was in body shop. Car was collected and dropped off, Time scale was really good and car has been ret... See more
Company replied
Great customer service from start to finish both in person and electronically. Kept up to date with progress and fast turnaround of vehicle. The work that was carried out was amazing and the vehicle... See more
Company replied
My car went in for some body work repair and a coolant tank replacement. Few problems with a separate issue when I came to collect it, the spark plugs needed replacing. They fixed this in 24 hours an... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Woodstone Village Industrial Estate, Fence Houses, DH4 6DU, Houghton-le-Spring, Tyne & Wear, United Kingdom
- 0191 385 1747
4.9
Excellent
334 reviews
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Friendly helpful staff
Friendly helpful staff, kept informed all the way. My car was dropped off for me , looking in showroom condition, thank you so much x
19 April 2023
Reply from Fix Auto UK - Fix Auto Durham
Hi Lisa
Thank-you for the 5 star review of our service. It's much appreciated.
Kind regards
Donna, Fix Auto Durham
Excellent service and fantastic job on…
Excellent service and fantastic job on the repair.
13 March 2023
Reply from Fix Auto UK - Fix Auto Durham
Hi Ian
Thank-you very much for the five star review. Great to hear you were happy with our service.
Kind regards
Karen, Fix Auto Durham
Great lads great service
2 March 2023
Reply from Fix Auto UK - Fix Auto Durham
Hi John
Thank-you very much for the five star review. It is very much appreciated.
Kind regards
Karen, Fix Auto Durham
Fantastic service.
I took my car to Fix Auto for bodywork repairs. Michael and Marty were the guys I dealt with and I can honestly say I couldn't have asked for a better experience from start to finish. Michael kept me informed of the progress of the work throughout and when I collected my car, not only was the work brilliant but my car had been fully cleaned, immaculate inside and out with all the body work polished. Fantastic service, friendly, helpful and very thorough. Thank you.
13 January 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Durham
Hi Danielle
Wow, thank-you for the amazing review about our service. I'll let Michael & Marty know that you were particularly impressed with their work.
Kind regards
Karen, Fix Auto Durham
Great service .
Great service .. picked car up and returned very nice man . Great customer care Donna very friendly.
3 February 2023
Reply from Fix Auto UK - Fix Auto Durham
Hi Tracey
Thank-you very much for your 5 star review of our service. Donna will be over the moon with your lovely comments.
Kind regards
Karen, Fix Auto Durham
Great service
13 January 2023
Reply from Fix Auto UK - Fix Auto Durham
Hi Tom
Thanks for the 5 star review. Much appreciated.
Kind regards
Karen, Fix Auto Durham
Reply from Fix Auto UK - Fix Auto Durham
Hi Mrs Kemp
Thank-you for taking the time to review our service. It is very much appreciated.
Kind regards
Karen, Fix Auto Durham
From start to finish I could not have…
From start to finish I could not have asked for a better experience. Nothing was a bother and kept me informed of the progress at every stage
7 December 2022
Reply from Fix Auto UK - Fix Auto Durham
Hi June
That's a lovely review for us to come into on a Monday morning. Thank-you so much.
Kind regards
Karen, Fix Auto Durham
Very helpful staff
29 November 2022
Reply from Fix Auto UK - Fix Auto Durham
Hi Philip
Thank-you for taking the time to submit your review. We do try our best to offer you the best service.
Kind regards
Karen, Fix Auto Durham
My car went in for some body work…
My car went in for some body work repair and a coolant tank replacement. Few problems with a separate issue when I came to collect it, the spark plugs needed replacing. They fixed this in 24 hours and didn’t charge me for the labour.
Overall, the car looks great and runs really well. Special thanks to Martin who even drove my car back to me once it was all done
6 December 2022
Reply from Fix Auto UK - Fix Auto Durham
Hi Alexander
Great to hear all is well with your car. Thanks for taking the time to provide the positive feedback and I'll pass your thanks onto our driver.
Kind regards
Karen, Fix Auto Durham
Great 👍
Fix auto were great. Communication was excellent throughout. Repair work was great. Courtesy car supplied was good for us too. Would receive to anyone needing a repair carried out m.
21 November 2022
Reply from Fix Auto UK - Fix Auto Durham
Hi Graham
Thank you so much for the glowing recommendation. It's always appreciated.
Kind regards
Karen, Fix Auto Durham
Car repair
Car was taken repaired and delivered back whilst being kept up to date all the time. Mick valeted the car superbly.
25 November 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Durham
Hi Kevin
Great to hear you were happy with everything. Mick will appreciate your mention of him.
Kind regards
Karen, Fix Auto Durham
Excellent service
Excellent work after a big repair and I was kept updated every step of the way.
22 November 2022
Reply from Fix Auto UK - Fix Auto Durham
Hi Adam
Thank-you for taking the time to review our service and the positive feedback. Always appreciated.
Once again, thank-you
Karen, Fix Auto Durham
Fantastic job
Fantastic job, excellent and prompt service. Very quick response for any queries.
18 November 2022
Reply from Fix Auto UK - Fix Auto Durham
Hi Mr Hossain
Thank-you for the great feedback and will be shared with all. It's very much appreciated.
Kind regards
Karen, Fix Auto Durham
Reply from Fix Auto UK - Fix Auto Durham
Hi Sandra
I'm pleased you were happy with our service. Great news! Thank-you.
Kind regards
Donna, Fix Auto Durham
Very organised and very kind…
Very organised and very kind management! They did a really nice job with my car and only in 5 days.
7 November 2022
Reply from Fix Auto UK - Fix Auto Durham
Hi Athina
Thank-you so much for the five star review of our service.
Kind regards
Karen, Fix Auto Durham
Repair of bumper and car bonnet
Updates throughout the process. Friendly and helpful team from the drop off driver to Donna who sorted everything out with me on the phone. 1st class service.
24 October 2022
Reply from Fix Auto UK - Fix Auto Durham
Hi Kim
Thank-you for taking the time to review our service. I will pass your lovely comments onto all of the team, along with your special mention of Donna.
Kind regards
Karen, Fix Auto Durham
Excellent service from start to finish
8 October 2022
Reply from Fix Auto UK - Fix Auto Durham
Hi Mr & Mrs Dobson
Thank-you for your five star review of our service. Pleased to hear all was excellent.
Kind regards
Karen, Fix Auto Durham
Made a brilliant job
Made a brilliant job. Would recommend them for a high quality job
26 October 2022
Reply from Fix Auto UK - Fix Auto Durham
Hi Paul
Great to hear you were happy with our service. Thank-you for the recommendation.
Kind regards
Karen, Fix Auto Durham
T Roc
Excellent workmanship. My car looks brand new & wouldn't think it had been in a collision
Thank you👍
26 October 2022
Reply from Fix Auto UK - Fix Auto Durham
Hi Debbie
Thank you for your positive feedback, it is very much appreciated.
Kind regards
Karen, Fix Auto Durham
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