Fix Auto UK - Fix Auto Buckingham Reviews 

764
TrustScore 5 out of 5

4.8

Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU Brackley, Northamptonshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My car was involved in an accident and the insurance company assigned FixAuto. The service and communication was excellent and the car was repaired and returned within an extremely reasonable time and... See more

Rated 4 out of 5 stars

This is the second time I have had to use Fix Auto in a short space of time. Again their bodywork repair work has been excellent, you can't tell there had been any damage to speak of. Their speed o... See more

Company replied

Rated 5 out of 5 stars

The reception staff who booked the job were very friendly and knowledgeableThe garage repaired our dented and scratched rear bumper couldn’t fault the job they collected and returned the car to our ho... See more

Company replied

Rated 5 out of 5 stars

I had my car repaired by Fix Auto Buckingham in October last year. A fault came to light last week. From the initial phone call to the person who had instant access to the items replaced on the car, t... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Buckingham

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU, Brackley, Northamptonshire, United Kingdom

  • 01280 822671

4.8

Excellent

TrustScore 5 out of 5

764 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(764)

5,527 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Work done really quickly

Work done really quickly, and very pleased with the result. Thanks

28 May 2025
Unprompted review
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Dear Rhianydd,

Thank you very much for your 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Given my vehicle via insurance claim…

Given my vehicle via insurance claim for repair and they did fantastic job

6 May 2025
Unprompted review
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Dear Murali,

Thank you so much for your 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

I highly recommend Fix Auto for your…

I highly recommend Fix Auto for your car repairs. They were very professional let you informed via email and sms the timeline or your vehicle repairs.

29 May 2025
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Dear Sumesh,

Thank you so much for your 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

“5 Star Shelly” !!!

Really faultless service. Shelly was amazing on the front desk keeping my updated all the way through the process. Which unfortunately was lengthy and very draining but I felt very looked after by her. She managed to source a hire car for myself very last minute which I’m very grateful for :)

29 May 2025
Unprompted review
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Hi Owen
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Your comments have been forwarded to Shelly.

Best Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Impeccable service from the first phone…

Impeccable service from the first phone call. The work has been done to a high standard. The communication and regular text messages kept me informed of the cars progress throughout. I couldn't recommend them enough. When I picked the car up it was beautifully cleaned. Thank you for all your work with the repair.

20 May 2025
Unprompted review
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Dear Andrew

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Very efficient and friendly team

Very efficient and friendly team

16 May 2025
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Good Morning
Thank you for your kind words, your feedback is very much appreciated.

Kind Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Positive experience

Shelly on reception was really friendly and on it with communication. The people fixing my car were good at explaining things to me and did a great job on the car, as well as going the extra mile to help me with a warning that popped up on my car when I’d left. Overall everyone at Fix Auto was just really helpful.

8 May 2025
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Dear Han

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish. Both Sharon and Paul were really helpful throughout the time my car was with them. Very efficient and my car was delivered back looking like new. Thank you I really appreciate it.

14 May 2025
Unprompted review
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Dear Jenny,

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Shelley was brilliant at keeping us up…

Shelley was brilliant at keeping us up to date and chasing our Insurance company for the outstanding information needed to complete the job. Our car was repaired within the quoted timeframe and we were updated via text throughout.

9 May 2025
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Dear Sarah

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 1 out of 5 stars

Repair was good took 2 weeks too long…

Repair was good took 2 weeks too long and the electric courtesy van wouldnt charge. Would never use again, receptionist was very helpful though.

8 May 2025
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Good Morning

Thank you for taking the time to review our services and we apologise for our delayed response.

We try to keep our customers informed with any new information throughout the repair process that directly affects the customer. We have taken on board your comments concerning the courtesy van and the ability to charge.

On return we did manage to get the van fully charged, however this does not mean there is no fault, it could be intermittent so we will monitor going forward.

We can ensure you that we pride ourselves in excellent customer and hope that in the future we are able to offer a better experience.

Thanks
Fix Auto Buckingham

Rated 5 out of 5 stars

Exemplary service from start to finish

Shelly and the team at FixAuto in Buckingham made a stressful situation (a non-fault accident) completely stress free.. Communication, service and customer interactions were all exemplary..

8 May 2025
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Dear David

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Good communication

Good communication. Take away/bring back vehicles promptly. Updates from delivery drivers en route.
One downside - courtesy car MG3 below expected standards of other modern low cost hatchbacks. Consider review of courtesy car options

7 May 2025
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Good AFternoon

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Fix Auto Buckingham fixed my car after…

Fix Auto Buckingham fixed my car after a neighbour hit my mini in our drive! Super efficient, friendly and good communication throughout. Very happy to recommend.

11 March 2025
Unprompted review
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Dear Sharon

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

Best regards,
Sharon, Fix Auto Buckingham

Rated 4 out of 5 stars

Great service

Great service. Was advised of what was needed and kept up to date with progress. I had to chase up the courtesy car a few times but it was eventually delivered and swapped with our car when work was complete.

25 April 2025
Unprompted review
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Hi Miss McDonald
Thank you for your kind words and review. We’re thrilled to hear that you were happy with the repairs. We strive to keep our customers informed throughout the repair process.
Apologies for the delay in courtesy car replacement, this is sometime out of our control due to volume. Excellent customer service is always our goal, and your comments have been forwarded to relevant staff members.

Best Regards
Sharon, Fix Auto Buckingham

Rated 1 out of 5 stars

You fix nothing

After getting my car and drive for some miles, the headlights, the lane tracing assistant and the pre collision system are malfunctioning. As a result, I need to spend extra money to fix all these in the car dealer.

I am sorry but I do not need to edit any comment as it is far beyond fair. The dealer said because the bodywork was not done properly so made the calibration did not go well. If you need evidence, I can show you.

24 April 2025
Unprompted review
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Good Morning Ying

Thank you for taking the time to review our services, we apologise for our delayed response and have ensured your comments regarding the repair are fed back.

If you would like further piece of mind or amends to the repair completed by our bodyshop please let us know so we are able to rectify this as it seems, on this occasion, we were unable to meet our high standards.
Your vehicles ADAS system was attended too and reset by Toyota, Steven Eagell @ Milton Keynes so would be covered under their warranty.

We can ensure you that we pride ourselves in excellent customer and hope that in the future we are able to offer a better experience.

Thanks
Fix Auto Buckingham,

Rated 4 out of 5 stars

Excellent

I recently had a hit & run my car was damaged I rang my insurance and they gave me the nearest garage for repairs, fix auto Buckingham , I rang the garage they gave me an appt for a few weeks due to courtesy car etc…. Graham was very nice kept me informed of what was happening all the way , my car was collected and deliver to the house , I was given a very nice clean Skoda , nice car , when I got my car back it was all nice and clean washed , very professional at all times I would recommend this garage def , thank you oh and thanks to Dave for collecting my car and bringing it back to me .

22 April 2025
Unprompted review
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Hi Saiqa
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Your personal comments have been passed over to the relevant staff too.

Best Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Top notch repair

Excellent repair and promptly carried out. The pickup and return of my car after repair were an excellent service since I live more than 10 miles from the garage.

3 April 2025
Unprompted review
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Hi Derek
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Great experience

Really helpful staff, great communication and a flexible service

28 April 2025
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Hi
We’re thrilled to hear that you were happy with the repairs. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Fixed my car.

Fixed my car.

7 April 2025
Unprompted review
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Hi
We’re thrilled to hear that you were happy with the repairs. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

Rated 5 out of 5 stars

Fantastic repairs with perfect respray match!

Fantastic, proactive service - from my initial repairs enquiry. Experienced estimator, produced clear and accurate quote within 24 hours. Was kept informed of repairs progress and key completions throughout. Repairs - included full headlight replacement, boot plast welding + full boit respray with100% colour matched paint = brilliant! Finished work overall, to New standard and strongly recommend Auto Fix. Thanks!

14 April 2025
Unprompted review
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Hi
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.

Best Regards
Sharon, Fix Auto Buckingham

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look