Fix Auto UK - Fix Auto Buckingham Reviews 755

TrustScore 5 out of 5

4.8

Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU Brackley, Northamptonshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

From start to finish, communication excellent, the gentleman who picked up and dropped off my car was very pleasant. The work was completed quickly and to my satisfaction. Would use again.

Rated 5 out of 5 stars

Pleasant, efficient staff both on the phone and the ones who picked up my van and brought it back. They worked within my deadline, which I am grateful for. The damage was repaired and the side door sl... See more

Rated 4 out of 5 stars

Everyone I spoke to was extremely courteous and helpful. The work done was excellent, the car was even returned cleaned and looking like a new car! The loss of one star was because when I was quoted... See more

Company replied

Rated 4 out of 5 stars

This is the second time I have had to use Fix Auto in a short space of time. Again their bodywork repair work has been excellent, you can't tell there had been any damage to speak of. Their speed o... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU, Brackley, Northamptonshire, United Kingdom

  • 01280 822671

4.8

Excellent

TrustScore 5 out of 5

755 reviews

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Rated 5 out of 5 stars

Excellent

From start to finish, communication excellent, the gentleman who picked up and dropped off my car was very pleasant. The work was completed quickly and to my satisfaction. Would use again.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Crash Dummies Find True Happiness!

Pleasant, efficient staff both on the phone and the ones who picked up my van and brought it back. They worked within my deadline, which I am grateful for. The damage was repaired and the side door slides back and forth smoothly once more.

21 May 2026
Rated 5 out of 5 stars

Awesome work!

Speedy service, good comms, and great work on our car. Lauren very helpful with any queries.

1 May 2026
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Good Morning, BUBBA ,

We appreciate your positive feedback! We're so glad to hear you were happy with our fast service, communication, and the work completed on your car.

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

5* service from everyone at Fix Auto

5* service from everyone at Fix Auto, Buckingham.

From start to finish, I could not fault the level of professionalism from the staff and the work carried out on my car. The whole service really was flawless.

would highly recommend.

17 April 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi, Ronald,

We appreciate you taking the time to leave us such a complimentary review! We're happy to hear that you were pleased with the professionalism of our staff and the work carried out on your car.

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Great service

They were quick and kept me informed about progress throughout the repair

23 April 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

Good Afternoon, Alison,

We appreciate you taking the time to leave us a review. We're happy to hear you were informed of progress and our service was quick.

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

excellent repair work

My vehicle was sent for repair through my insurance following a rear-end collision. I am very pleased with the quality of the work carried out. The car was returned to me within two weeks, thoroughly cleaned, polished, and restored to a like-new condition.

21 April 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi, Ashley

We're happy to hear that you are pleased with the repair work and the condition of your car after the rear-end collision. Thank you for your positive feedback!

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Great communication and quick…

Great communication and quick turnaround - Lauren was very helpful and professional - even managed to return the car a day early.

13 April 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

Good Afternoon Tony

We are so happy to hear about your great experience! We appreciate your recognition of our team's communication and efficiency in returning your car ahead of schedule.

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Fix Auto Buckingham

Lauren at Fix Auto was really polite and courteous at all times, she constantly kept me up to date on what was happening from the minute they was chosen as the repairer even organising my car to be collected even though it was still drivable, as a precautionary she offers they pick it up on a low loader. The repairs are excellent not knowing anything had happened to my car, the whole experience with Fix Auto Buckingham was excellent

27 March 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Ian,

We appreciate you taking the time to share your experience. We're happy to hear that you were pleased with how regularly we kept you updated and that you were satisfied with the repairs to your car.

Sharon Horn, Fix Auto Buckingham

Rated 2 out of 5 stars

It took long time to repair the car…

It took long time to repair the car (2months).
When I got the car back and start driving I was getting sign of parking alert and when I check I found out one of the parking sensor was broken. I put it back by myself. Also I found out some spot on my tyre which wasn’t there when I send the car for repair.

30 March 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear Rumi,

We regret the extended repair time and the issues you encountered upon the car's return. We appreciate you bringing the parking sensor and tyre spots to our attention. We'll investigate these concerns to ensure better service in the future.

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Great customer experience

Great customer experience. Kept informed throughout. Car collected and returned. Work looks great - thanks

1 April 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi, Andrew,

We're happy to hear that you had a great experience! It's wonderful to know you were well-informed and satisfied with our work. Thank you for your feedback.

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

I had my car repaired by Fix Auto…

I had my car repaired by Fix Auto Buckingham in October last year. A fault came to light last week. From the initial phone call to the person who had instant access to the items replaced on the car, to Josh who managed the rectification, it was an excellent experience. 48 hours from initial contact to rectification. Very helpful, no long email exchanges, just a desire to resolve the issue quickly. A very good experience.

30 March 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Peter

We're glad you enjoyed your experience with us. It's great to hear that our team was helpful and resolved the issue quickly. Thank you for your positive feedback.

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Super repair

Works completed were 2nd to none. Staff are really helpful and accommodating. Would recommend using them in a heartbeat. Top job from all

1 April 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi, Kent

We appreciate your recommendation and are happy to hear you received helpful and accommodating service. It's great to know you were satisfied with our team's work.

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Excellent service

Excellent service, can't fault it

30 December 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Lindsey Davies,

We appreciate you taking the time to leave us a review! We are so glad to hear you received excellent service and found no faults.

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Staff were kind

Staff were kind, friendly and welcoming, I was kept up to date on progress. Everything went smoothly I didn’t need to worry about anything.

30 March 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Sally

We appreciate your wonderful review! We're so glad to hear that you found our staff kind and that you were well-informed on the progress.

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

The repair itself is really good

The repair itself is really good. The receptionist, Lauren, was really friendly and helpful ready to answer all my queries and updates. The technician who picked the car up from my address was also very friendly and it was a swift collection.

27 March 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

Good Afternoon Cruz

We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with the repair, the receptionist's friendliness and helpfulness, and the swift car collection. Thank you!

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

They were very helpful and did a great…

They were very helpful and did a great job on my van

17 March 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Michael,

We're happy to hear that our team was helpful, and we did a great job on your van. Thank you for your positive feedback!

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Car repair

The whole experience was great, they kept me updated throughout the repair, the repair looks good but they said if I find something that's not right to take it back to them. The receptionist was brilliant when I went in to pick up my car. Big thank you.

23 March 2026
Unprompted review
Fix Auto UK - Fix Auto Buckingham logo

Reply from Fix Auto UK - Fix Auto Buckingham

Hi Tony,

We appreciate you taking the time to leave us a review. We're happy to hear that you were kept updated and that you were pleased with the repair. We are also glad you found the receptionist brilliant.

Sharon Horn, Fix Auto Buckingham

Rated 4 out of 5 stars

Everyone I spoke to was extremely…

Everyone I spoke to was extremely courteous and helpful. The work done was excellent, the car was even returned cleaned and looking like a new car!
The loss of one star was because when I was quoted an estimated time for the repair I was not aware that it didn’t include waiting time for spare parts that I felt would have been ordered when you had the photos of the damage

20 March 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

Good Afternoon, Mary

We're glad that you found our team courteous and helpful and that you were happy with the work. We appreciate your feedback regarding the estimated repair time, and we'll review our processes to improve clarity concerning parts ordering.

Sharon Horn, Fix Auto Buckinham

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