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FITJEANS Reviews 

12,670
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 1,068 reviews, reviewers had a great experience with this company. Customers consistently praise the jeans for their exceptional fit, often highlighting the absence of a waist gap and how they create a flattering silhouette. Many find the products incredibly comfortable, appreciating the high quality and stretchiness of the fabric. Consumers also frequently commend the fast delivery service. However, some customers noted concerns regarding the price, finding it a bit high for the product. A few other people felt the material was thinner than expected, sometimes resembling jeggings, or experienced issues like pilling and a bleach smell. Additionally, some reviewers were not happy with order fulfillment, citing lost packages or receiving incorrect lengths.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the jeans for their comfort, perfect... See more

Quality

Customers had positive experiences with quality, often praising the beautiful appearance, comfortable and... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the easy ordering process... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast shipping... See more

Price

People report negative experiences with price, often finding items like jeans and shorts to be too expensive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The jeans are really awesome and the quality is the best!! But pretty expensive when there’s no sale going around! I bought Capri jeans in color white (Size M, measurements - 94cm, 75cm, 98cm) and... See more

Company replied

Rated 4 out of 5 stars

The skinny and bootcut jeans don’t have front pockets, they’re fake. It’s a shame imo, because I bought the pants to wear to work and I usually keep my keys in my front pocket. The baggy pants do h... See more

Company replied

Rated 4 out of 5 stars

The fabric quality is excellent. They looked like they would be too small but then I put them on and there is so much STRETCH which I love! These flares are perfect! Giving 4 ⭐️ because the pockets ar... See more

Company replied

Rated 4 out of 5 stars

This is my second pair I've bought from FitJeans, and I will say this: they are the only comfy and form fitting jeans I've been able to find that work with my "thick, but athletic" body. However, both... See more

Company replied


Company details

  1. Jeans Shop
  2. Clothing Store
  3. Women's Clothing Store

Written by the company

Founded in 2018 in Oslo, FITJEANS was born to create jeans that hug you in all the right places, giving you the ultimate confidence boost every time you wear them - no waist gap, no squeezing, just the perfect snatched look. Today, we’re a global community of over 400.000 denim lovers, committed to making you smile every time you wear FITJEANS. Our jeans are meticulously crafted with super stretchy, form-flattering denim that hugs you in all the right places, ensuring there's no waist gap and maximum comfort.

WE'RE HERE FOR YOU

Written by the company

HIGHEST STANDARDS OF CUSTOMER CARE
Our team is dedicated to delivering the best possible FITJEANS experience from start to finish, ensuring you’ll love both your jeans and your journey with us. With the highest standards of customer care, we're always here to help. Got questions? Issues? Wanna share the love? Just reach out - we’re only a message away.

Contact info

DISCOVER YOUR NEW FAV JEANS

Always 100% waist gap proof. Designed to make you feel confident.

4.1

Great

TrustScore 4 out of 5

13K reviews

5-star
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Asks customers to review

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4.1

All reviews

(12,670)

1,350 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Low quality

Initially, I was really happy with the jeans cause they fit me well and were comfortable. However, after only 3 months they already tore at the thighs. The jeans costs over 90 euros so I expected better quality. I sent multiple emails to customer service asking if there was a possibility for compensation, but never received an answer.

Edit:
Dear fitjeans,
Thank you for your response. I have checked my email (including spam), but have never received any messages. Can you resend the emails or provide me with an alternative contact option?

Thank you in advance for your help

1 April 2026
Unprompted review
FITJEANS logo

Reply from FITJEANS

Hey Julia! 💙

We’re really sorry to hear about your experience and completely understand your disappointment, especially after only a few months of wear.

We just wanted to let you know that our customer support team has actually replied to your emails several times and we’re currently still waiting for your response. We would genuinely love the opportunity to investigate this further and help find a solution for you.

Please feel free to reply to our latest email so we can continue assisting you and hopefully make this right.

Rated 5 out of 5 stars

absolutely love fitjeans

absolutely love fitjeans. incredible fit, super comfortable and great material. i always have issues with the sizing of my jeans because the waist is either too big when the legs fit or vise versa. these have it all! highly recommend.

20 May 2026
FITJEANS logo

Reply from FITJEANS

Thank you so much for this amazing review 💙

We’re so happy to hear that FITJEANS solved the classic problem of jeans fitting either the waist or the legs, but never both. That perfect balance of comfort, stretch, and shape is exactly what we work so hard to create!

Rated 4 out of 5 stars

They isn't the choice to buy shorter…

They isn't the choice to buy shorter length so very frustrating with them being longer in length and I don't have extra $40 to shorten at the Tailor

19 May 2026
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Reply from FITJEANS

Hi! Thank you for your feedback.

We completely understand your frustration regarding the length, especially when tailoring can become an extra and unexpected expense.

We just wanted to mention that we actually do offer Petite lengths in several of our collections and colors! We’re continuously working on expanding our Petite options across more styles so more customers can find their perfect fit without needing alterations.

Thank you again for taking the time to share your experience, feedback like this truly helps us improve 🫶💙

Rated 5 out of 5 stars

I have purchased FitJeans in the past…

I have purchased FitJeans in the past but they were skinny jeans. I also purchased flare jeans and decided to buy two more pairs because I love them so much!

They are unlike other jeans because they fit my 27” waist (without gaping) and 39.5” hips. Comfortable, stretchy and sexy at the same time!

When there is a sale I like to take the opportunity to buy more colors. Best fitting jeans ever!

19 May 2026
FITJEANS logo

Reply from FITJEANS

Thank you so much for this amazing review 💙

We’re beyond happy to hear that both our Skinny and Flared styles have worked so well for you. Finding jeans that truly fit both the waist and hips without gaping can be such a struggle, so hearing this means everything to us!

Rated 5 out of 5 stars

Amazing

Amazing, I love them: I needed a smaller size than I thought though

19 May 2026
FITJEANS logo

Reply from FITJEANS

We are so happy to hear that you love your FITJEANS! 💙

Rated 5 out of 5 stars

WOW!!!

WOW, amazing jeans

18 May 2026
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Reply from FITJEANS

That's incredible to hear, Nicole! Thank you so much for your lovely review 💙

Rated 5 out of 5 stars

Top!

Quality & Fit !

19 May 2026
FITJEANS logo

Reply from FITJEANS

So happy to hear that, Marina! 🥰

Rated 5 out of 5 stars

Best jeans ever

Best jeans ever, ive been looking for de perfect jeans for so long, would definitely recommend!

19 May 2026
FITJEANS logo

Reply from FITJEANS

That's incredible to hear, Demi! Thank you so much for your lovely review 💕

Rated 1 out of 5 stars

The delivery time is too long

The delivery time is too long. I still have not received my jeans.

18 May 2026
FITJEANS logo

Reply from FITJEANS

Hi! We’re really sorry about the delay with your order.

Due to the high volume of orders during our sale period, some shipments are unfortunately taking a little longer than usual. We completely understand how frustrating waiting can be.

The good news is that your package is still on its way and is expected to arrive this week! Thank you so much for your patience and understanding, we truly appreciate it 🤍

Rated 5 out of 5 stars

These jeans are the comfiest jeans

These jeans are the comfiest jeans I’ve ever worn in my life no jeans have fitted me for the last three years but these fit perfectly

25 May 2026
Unprompted review
FITJEANS logo

Reply from FITJEANS

Wow, that's amazing to hear Lucie! Thank you so much for your lovely review 🥰

Rated 5 out of 5 stars

Everytime i get the package im so…

Everytime i get the package im so thrill. The jeans are fonderful. I simply live them❤️❤️

18 May 2026
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Reply from FITJEANS

We are so happy to hear that Robertina ❤️ Thank you so much for your lovely review!

Rated 1 out of 5 stars

I did not receive the right item

I did not receive the right item. I ordered the Contour mid waist jeans with tight legs and I received the flared version.

18 May 2026
FITJEANS logo

Reply from FITJEANS

Hey Outi! We just sent you an email regarding this, and we will of course fix this so you'll receive the correct pair. So sorry about that 💙

Rated 5 out of 5 stars

Given as a gift and she loved them!

Given as a gift and she loved them! She always wanted a pair and she was satisfied with the style, with the fit and with the quality!

29 January 2026
FITJEANS logo

Reply from FITJEANS

So happy to hear that, Lisa! FITJEANS is definitely the perfect gift 💙

Rated 5 out of 5 stars

My first pair of jeans was a vintage…

My first pair of jeans was a vintage blue flare style; the fit is perfect. I absolutely loved the fabric and the stretchiness, so now I've come back to buy another pair.

10 April 2026
Unprompted review
FITJEANS logo

Reply from FITJEANS

Wow, that's wonderful to hear Melissa! Thank you so much for your lovely review 💕

Rated 2 out of 5 stars

Poor fit + waist gaps !

The jeans did not fit properly at all + huge waist gaps :( I already own the FitJeans Model Flared in Size S, which fits very well, also accurate to my measurements and your size guide.
So this time I got the Mid Wasted Model bc the classic ones are quite high waisted for my taste. Same Jeans, same Size doesn't fit me anymore, on top it does exactly what it is advertising not to do. It's very loose around the waist and fitting-tight around the legs and lengthwise (couldn't fit in size smaller). Would love to add the pictures, it's like there are 2 complete different models of jeans.

15 May 2026
FITJEANS logo

Reply from FITJEANS

Thank you for your honest and detailed feedback!

We’re really sorry to hear that the Mid Waisted style did not fit as expected, especially when you already had such a great experience with our Flared model in the same size.

Although the styles may look similar, there can unfortunately be differences in fit, rise, fabric tension, and proportions between collections and washes.

Your comparison and feedback are incredibly valuable to us, and we’ll absolutely share this with our product team as consistency across fits and sizing is something we continuously work on improving.

We truly appreciate you taking the time to explain your experience so clearly 💙

Rated 2 out of 5 stars

The package was meant to arrive last…

The package was meant to arrive last Tuesday and has not yet arrived.

Thank you for your reply, however no, as arriving a week later they are in a country that I’m not in or returning to anytime soon. Also the staff have not been able to find the package.

16 May 2026
FITJEANS logo

Reply from FITJEANS

Hey Molly! 💙

We can see that your package has now been delivered, and we really hope you’re loving your new FITJEANS 🫶

We’re very sorry again for the delay and truly appreciate your patience and understanding throughout the shipping process 🥰

Rated 5 out of 5 stars

These petit jeans were a much better…

These petit jeans were a much better fit than the earlier bought, which were really long.

15 May 2026
FITJEANS logo

Reply from FITJEANS

Thank you so much for your feedback 🤗

We’re really happy to hear that the Petite length were a much better fit for you! Finding the right length can make such a huge difference, so it’s great to know these worked out better than your previous pair 🥰

Thank you again for giving us another try and for sharing your experience!

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