First Truck Parts logo
Visit website

First Truck Parts Reviews 

434
•
TrustScore 4 out of 5

4.1

Truck Accessories Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 101 reviews, reviewers had a great experience with this company. Customers frequently mention that shipments arrive quickly and are carefully packaged, making it really convenient to get vehicles back on the road without unnecessary stress. Many people also appreciate finally finding hard-to-find parts that were otherwise unavailable elsewhere, often highlighting the fair prices and helpful service. However, some reviewers were not happy with receiving incorrect items that were incompatible with their specific trucks, leading to extra hassle. A few other people also felt frustrated when dealing with unexpected restocking fees and return charges after discovering the parts did not fit properly.

What people talk about most

Product

Customers report general satisfaction and appreciation regarding the product availability and quality.... See more

Delivery service

Users describe satisfaction with the delivery service, noting that shipping is fast and items arrive on time... See more

Order

Consumers find order experiences to be mixed, highlighting both smooth transactions and significant... See more

Quality

Customers consistently note ambiguous experiences with quality. Some consumers praise the good components,... See more

Price

Clients share ambiguous opinions on price, with many reviewers praising the affordable costs, good pricing,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Product delivery was awesome very well packaged. Delivery was on time. Website was easy to navigate and find what I needed. Only thing bothering me is the description on the says brand new genuine Cu... See more

Rated 5 out of 5 stars

First time customer and had a great experience. We had been waiting for a backorder part from the dealership for months, then we learned it was available here. Upon ordering the part, Customer Servic... See more

Rated 5 out of 5 stars

I will definitely ask First Truck Parts again if I will need help. I finally received my module today, although pricey because of customs fee and shipping because I'm located in Europe but I'm complet... See more

Company details

  1. Truck Accessories Store
  2. Auto Parts Store

Written by the company

Truck parts seller for Mack, Volvo, Kenworth, Freightliner, International, Peterbilt, Cummins, Dodge, Caterpillar etc.

Contact info

4.1

Great

TrustScore 4 out of 5

434 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(434)

97 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Bait and Switch

The part delivered to me looks to be aftermarket, the photos posted online show and claim to be genuine. I feel this is bait and switch. The part does not match the ad that I bought from.

30 October 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look