First Choice Group Reviews 2

TrustScore 3 out of 5

2.9

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Company details

  1. Money & Insurance

Information provided by various external sources

First Choice Group has the UK's largest stock of genuine OEM catering spares from all major manufacturers with many available next-day.


Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

I had my contact terminated because I…

I had my contact terminated because I was off work with Covid 19. And before that I was put into a job that I did not apply for. When I tried to contact them to appeal this decision, they would not answer my emails or phone calls.

31 July 2022
Unprompted review
Rated 1 out of 5 stars

25 % restock fee!

Package sent relatively quickly however I would ensure you have the correct part. I recently bought a part which appeared to be correct based on what I could see on their site. 20 rack rational oven. No options actually appeared for the correct part. I called and was told my part was for a later model. I subsequently purchased the correct part however I am to be charged 25% to send the old part back. For me this is around £45, if you are purchasing more expensive items be very very careful. The site is not clear.

13 January 2021
Unprompted review
First Choice Group logo

Reply from First Choice Group

Thank you for taking the time to leave your feedback. This has been passed on to our Customer Experience team for review. Kindest regards, First Choice Group.

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