The 2 day refresher sessions were very informative, just about the right amount of time and pace, practical's were a good way of getting involved and hands on experience. Questionnaires helped to rea... See more
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The North East Ambulance Service provides award-winning, paramedic-led, First Aid, Health & Safety and Trauma Training courses. Since 2012, we have trained more than 22,000 delegates from over 1,400 businesses and organisations. The money that we raise through training and event cover is reinvested back into our ambulances and crews. Given the challenging environment we operate in, we massively appreciate the support we receive from our customers. Choosing us as your training provider really does make a difference and enables us to invest more into patient care.
First Aid Training with North East Ambulance Service
Written by the company
- Thank you
- The money that we raise through training is reinvested back into our ambulances and crews. In the last complete financial year (2017/8) we contributed to the provision of: • a fully equipped rapid response vehicle • a paramedic • an ambulance care assistant • a call handler in our operations centre, and • a dispatch officer in our operations centre. Thank you to all our customers! Choosing us as your training provider really does make a difference and enables us to invest more into patient care. Please visit our website, where you can find more information and book courses: www.firstaidneas.co.uk
Contact info
North East Ambulance Service Education Centre, NE11 0PJ, Gateshead, United Kingdom
- 0300 777 2717
- commercialtraining@neas.nhs.uk
- firstaidneas.co.uk
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The workshop was really interesting
The workshop was really interesting. We learned a lot about first aid in different area. we practically applied some activities like CPR.I am really happy from this workshop and the trainer was really professional and helpful.

Reply from North East Ambulance Service - First Aid Training
Our trainer Andy was fantastic
Our trainer Andy was fantastic. Really engaging and he made sure we all practised. I'm very sorry that our organisation didn't book any refreshments for him / us, as he was leading all day and didn't even get a free cup of tea from the Uni, how abysmal!

Reply from North East Ambulance Service - First Aid Training
Really enjoyed the course
Really enjoyed the course and felt like I got a lot out of it. I attended a one day course on Emergency First Aid at Work. It was clear the instructor, Malcolm, was very knowledgeable, he explained everything in detail, using the slides and videos only to supplement what he was saying. He was very engaging and delivered the course with the right balance of light-heartedness and seriousness. I also really liked that he explained/emphasised the importance of teamwork and just doing your best in a situation that requires first aid.
I couldn't recommend him/the course enough.

Reply from North East Ambulance Service - First Aid Training

Reply from North East Ambulance Service - First Aid Training
One day emergency first aid course
Earlier this week I attended my first ever Emergency first aid course at the training centre at The Team Valley. The trainer was paramedic Malcom Leech. He was fantastic. Very professional and knowledgeable and also very pleasant and witty. Great course. Would highly recommend.

Reply from North East Ambulance Service - First Aid Training
I found the course extremely informative and useful.
I found the course extremely enjoyable, informative and useful. It was a 1 to 1 course, superbly delivered by a first class instructor.

Reply from North East Ambulance Service - First Aid Training
Training was delivered excellently
Training was delivered excellently. Learned a lot and feel more confident as a result of the training.

Reply from North East Ambulance Service - First Aid Training
Informative
Informative, relaxed and friendly training received at our dental practice. Refreshing experience compared to other providers in the past. We will definitely using them for future CPR and BLS training.

Reply from North East Ambulance Service - First Aid Training
First Aid at work
I had refresher First Aid at work training.
This provided useful updates and time for me to think about the processes involved.

Reply from North East Ambulance Service - First Aid Training
Great experience
By far, the best training I have ever been. Tony and Andy have amazing delivery skills and were able to create a friendly atmosphere where we felt comfortable asking questions. The subjects that we tackled were properly explained, good resources and the classroom was nice and cozy. Strongly recommend this training!

Reply from North East Ambulance Service - First Aid Training
First Aid at Work Level 3 excellent tutors
The tutors were professional. They demonstrated and taught us how to perform First Aid professionally in those three days for the course of First Aid at Work level e I would recommend NEAS NHS

Reply from North East Ambulance Service - First Aid Training
100% recommend this provider for 1st aid course.
The course was delivered by paramedics and was really well structured and presented. The why as well as what to do was really helpful. 100% recommend this provider for 1st aid course.

Reply from North East Ambulance Service - First Aid Training
Amazing course, amazing instructor
This was an amazing opportunity to learn first aid from an experienced paramedic who conveyed the material in an easy to learn manner. I really feel I can use what I have been taught if a situation were to arise until paramedics could arrive on scene. Thank you Malcolm!

Reply from North East Ambulance Service - First Aid Training
Excellent training, preparation and delivery thank you.
The fact that NEAS were able to deliver this training on site was great for us as it saved a lot of travel and preparation time.
Trainer was great, patient, knowledgeable, professional and friendly.
Cost was most effective too.
Administration before and after was excellent
Would definitely recommend this training to others
Thank you!

Reply from North East Ambulance Service - First Aid Training
Why use any other provider ?
I regret that my previous first aid training was not with The NEAS NHS Foundation Trust @ the team Valley branch. What a fantastic experience. The reception was very professional yet friendly. Because the trainer (Malcolm Leech) had many years of on-the-job experience, this made the course practically fun and a lot easier to imbibe. As for cleanliness, I shall give the cleaning team a 10 star. I have never been to a place as clean. Too clean! So, thank you to the entire team for making the experience truly beautiful. I shall be back!

Reply from North East Ambulance Service - First Aid Training
As a recently retired GP I thought I…
As a recently retired GP I thought I would do this course just to support my sports and outdoor activities certification. More of the same I thought…..
BUT, I thoroughly enjoyed the course, learned and revised practical skills and came away feeling it had been well worth the money.
The instructor was excellent, a former combat medic turned paramedic. The manner and timing with which information was presented was spot-on, and the practical skills sessions well run, with important feedback.
There is no doubt in my mind that I am a better first-aider after going on this course, and would highly recommend it to anyone who wants to update their skill-set.

Reply from North East Ambulance Service - First Aid Training
Informative and enjoyable course
Informative and enjoyable course - much more aware of mental illness.
Yearly update for place of work
Yearly update for our place of work. Always very good trainers with great in depth knowledge. Very professional.

Reply from North East Ambulance Service - First Aid Training
Brilliant training
Brilliant training - very informative and interesting to know.
Highly recommend to anyone who is gaining a defibrillator.

Reply from North East Ambulance Service - First Aid Training
Great training
Pete was a great trainer, happy to answer questions and went through things thoroughly. The facility was new and modern.
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