The 2 day refresher sessions were very informative, just about the right amount of time and pace, practical's were a good way of getting involved and hands on experience. Questionnaires helped to rea... See more
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Written by the company
The North East Ambulance Service provides award-winning, paramedic-led, First Aid, Health & Safety and Trauma Training courses. Since 2012, we have trained more than 22,000 delegates from over 1,400 businesses and organisations. The money that we raise through training and event cover is reinvested back into our ambulances and crews. Given the challenging environment we operate in, we massively appreciate the support we receive from our customers. Choosing us as your training provider really does make a difference and enables us to invest more into patient care.
First Aid Training with North East Ambulance Service
Written by the company
- Thank you
- The money that we raise through training is reinvested back into our ambulances and crews. In the last complete financial year (2017/8) we contributed to the provision of: • a fully equipped rapid response vehicle • a paramedic • an ambulance care assistant • a call handler in our operations centre, and • a dispatch officer in our operations centre. Thank you to all our customers! Choosing us as your training provider really does make a difference and enables us to invest more into patient care. Please visit our website, where you can find more information and book courses: www.firstaidneas.co.uk
Contact info
North East Ambulance Service Education Centre, NE11 0PJ, Gateshead, United Kingdom
- 0300 777 2717
- commercialtraining@neas.nhs.uk
- firstaidneas.co.uk
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Great delivery and clear to follow.

Reply from North East Ambulance Service - First Aid Training
Really good and useful
Well structured and communicated, nice balance of practical and theoretical material. Informative and practical, delivered by people who really know there stuff.

Reply from North East Ambulance Service - First Aid Training

Reply from North East Ambulance Service - First Aid Training
First Aid at Work - NEAS
Really great trainer, very engaging and made information easy to understand and take in.

Reply from North East Ambulance Service - First Aid Training
Beata
It’s was great, very clear and the first aid instructor was very knowledgeable. Nice experience overall, really enjoyed it.

Reply from North East Ambulance Service - First Aid Training
3 day first aid course good mix of…
3 day first aid course good mix of physical and theoretical training

Reply from North East Ambulance Service - First Aid Training
Brad was fantastic and iv really learnt…
Brad was fantastic and iv really learnt so much from his training.

Reply from North East Ambulance Service - First Aid Training
It was absolutely Brilliant
It was absolutely Brilliant. Really enjoyed it to the Full. Will Recommend it to Colleagues etc.

Reply from North East Ambulance Service - First Aid Training
Useful and specific training
Useful, relevant training that was tailored to the environment in which it was delivered. Thank you!

Reply from North East Ambulance Service - First Aid Training
The CPR session was an excellent…
The CPR session was an excellent update. Practice sessions were good to get 'hands on' and real time feedback with the ipads was helpful
The delivery was pitched just right for a wide range of professionals and was very interactive and engaging.

Reply from North East Ambulance Service - First Aid Training
Brad was great
Brad was great
I had 1 to 1 session today, which was great
Brad is friendly and very knowledgeable. I was pleased with the BLS course

Reply from North East Ambulance Service - First Aid Training
NEAS Emergency First Aid at Work - 1 day course
The course was very informative with plenty of 'hands on' practice

Reply from North East Ambulance Service - First Aid Training
Great Course
Phil our instructor was great and explained thing very well

Reply from North East Ambulance Service - First Aid Training
Really knowledgeable trainer and an…
Really knowledgeable trainer and an enjoyable course.

Reply from North East Ambulance Service - First Aid Training
The trainer Andy Taylor is amazing!
The trainer Andy Taylor is amazing!
He is very knowledegeable and easy to talk to. Although this is a very serious subject he still makes it fun while getting the point across.
Our full team enjoyed the training sessions.

Reply from North East Ambulance Service - First Aid Training
A very comprehensive informed refresher course on CPR medical emergencies
A very comprehensive informed refresher course of CPR and medical emergencies. This was delivered by a very experienced trainer who gave excellent guidance and advice on how to handle various medical emergencies. I am grateful of the experience and feel more confident should a medical emergency occur.

Reply from North East Ambulance Service - First Aid Training
Malcolm was a fab trainer
Malcolm was a fab trainer, session was relaxed and informative, I find I take more information onboard in this format than being spoken at.

Reply from North East Ambulance Service - First Aid Training
trainers took time and explained…
trainers took time and explained everything. lots of experience and examples given. enjoyed the group work as able to share experiences. feel like the knowledge will be so valuable within my role and i would be very interested in more courses.

Reply from North East Ambulance Service - First Aid Training
Good quality training
Good quality training, delivered well, as always

Reply from North East Ambulance Service - First Aid Training
Great BLS and AED course!
Really interactive and practical session. Great real life examples and sensible adaptations.

Reply from North East Ambulance Service - First Aid Training
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