The 2 day refresher sessions were very informative, just about the right amount of time and pace, practical's were a good way of getting involved and hands on experience. Questionnaires helped to rea... See more
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Review summary
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Reviews shaping this summary
Pete and Pete were both incredibly knowledgeable. Everything was explained simply and clearly with plenty of time for practice. The trainers were supportive, friendly and helpful, making sure the whol... See more
Company replied
Fantastic level of training. Andy was a brilliant instructor. Got people opening up, talking and asking questions. Couldn't ask for anyone better. Well worth it.
Company replied
Pete our trainer was brilliant. Responded to questions very well and was able to support learners to pass the First Aid course. Training building at Team Valley had brilliant facilities. Would highly... See more
Company replied
Company details
Written by the company
The North East Ambulance Service provides award-winning, paramedic-led, First Aid, Health & Safety and Trauma Training courses. Since 2012, we have trained more than 22,000 delegates from over 1,400 businesses and organisations. The money that we raise through training and event cover is reinvested back into our ambulances and crews. Given the challenging environment we operate in, we massively appreciate the support we receive from our customers. Choosing us as your training provider really does make a difference and enables us to invest more into patient care.
First Aid Training with North East Ambulance Service
Written by the company
- Thank you
- The money that we raise through training is reinvested back into our ambulances and crews. In the last complete financial year (2017/8) we contributed to the provision of: • a fully equipped rapid response vehicle • a paramedic • an ambulance care assistant • a call handler in our operations centre, and • a dispatch officer in our operations centre. Thank you to all our customers! Choosing us as your training provider really does make a difference and enables us to invest more into patient care. Please visit our website, where you can find more information and book courses: www.firstaidneas.co.uk
Contact info
North East Ambulance Service Education Centre, NE11 0PJ, Gateshead, United Kingdom
- 0300 777 2717
- commercialtraining@neas.nhs.uk
- firstaidneas.co.uk
4.9
Excellent
228 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Our Instructor was excellent
Our Instructor was excellent, and interacted well with our GP's/Registrars/Nurses/HCA.
The feedback from staff was really good
18 October 2023
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you so much Kate!
Excellent Course
2nd - 4th Oct
Excellent Course
The training course was interactive, interesting I have never done first aid training before so was a little apprehensive, however the trainers Phil Malcolm and Kevin put me at easy straight away. The training officers have a great training method that is approachable and they have extensive knowledge and experience which really engaged me in the content. All 3 x officers were able to give examples and explain things in an easy to understand way even adding a touch of humour which lightened the mood .I have come away from the course with knowledge and confidence that will.allow me to apply in my current role as a security officer I would 100% recommend this course to anyone. Iam proud to have been trained by a recognised professional organisation such as NEAS
Thank You
Ken Walton
4 October 2023
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you so much!
Brilliant Course
The training course was interactive, interesting and important. I have never done first aid training before so was a little apprehensive, however the trainer Phil put me at easy straight away. Phil has a great training method that is approachable and he has lots of knowledge and experience which really engaged me in the content. Phil was able to give examples and explain things in an easy to understand way. I have come away from the course with knowledge and confidence. I would 100% recommend this course to anyone.
20 September 2023
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you so much Lee!
Great instructors
Great instructors! Very thorough and take the time to speak to you all.
11 September 2023
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you Nicola!
break a leg
I feel everybody on the course was made to feel relaxed and not put under any pressure by the professionalism of the instructor. which made everybody comfortable in taking part in the practical side. if I'm honest probably the best and most enjoyable out of the five i have previously done.
31 August 2023
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you so much!
Really thorough course with topics well…
Really thorough course with topics well divided up across the 3 days. This allowed time for open discussions and revision of key elements such as the recovery position and CPR.
2 August 2023
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you so much Hannah!
Great company with excellent staff to help with your training needs
I work for a large office based on the Quayside and we are always in need of first aid and emergency evacuation chair training. Our people receive this in-house and in the training centre with NEAS. When on-site are always well looked and staff couldn't be more accommodating. We are very thankful to Malcolm who has been an excellent trainer for us over the years. The booking process is straight forward with no hassle and we always receive continued support from NEAS between refreshers.
17 August 2023
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you so much!
A very well run course
A very well run course. The instructor was knowledgable, interesting and engaging. The small group practises were very helpful.
11 August 2023
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you so much!
Great trainer
Great trainer, very knowledgeable and happy to go at the pace of the group
15 August 2023
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you so much!
Reply from North East Ambulance Service - First Aid Training
Thank you so much!
3 day first aid course
A well ran first aid course which I learned a great deal from. Lots of valuable stuff laid out in detail and also hands on practice. Enjoyed the course
12 July 2023
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you so much
Excellent course
Excellent course with really knowledgeable and experienced trainer. Well worth the time and money.
12 July 2023
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you so much!
Relevant and knowledgeable speaker
The speaker spoke a little fast for our non clinical staff but the content was great and covered what we needed to know. He had a great deal of knowledge and experience to pass on.
21 June 2023
Unprompted review
A safe space to talk about mental…
A safe space to talk about mental health first aid. Great, approachable trainers with lots of experience.
Lots of chat which helps see things from other people perspectives. Good to share and listen to others
22 May 2023
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you so much Rachel
Very knowledgeable and experienced…
Very knowledgeable and experienced trainer who made the training clear and concise.
17 May 2023
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you so much!
3 day course…really enjoyed it.
The course was very relevant to what I needed. I was made to feel very comfortable and confident to answer and ask questions.
We were giving time to talk and share our own experiences.
15 May 2023
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you very much Sarah.
Really useful course the man who…
Really useful course the man who delivered it was friendly and answered all my questions In A way I fully understood, it’s definitely made me more confident with the child in question
24 April 2023
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you so much Lynne
The instructor was very informative and…
The instructor was very informative and engaging. Allowing for a good learning experience
21 April 2023
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you Danielle!
The instructor was very clear and…
The instructor was very clear and approachable and hands on experience was great for learning
18 April 2023
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you Denise
instructor was great and course was…
instructor was great and course was overall enjoyable, just would've preferred more practical but theory and practical's were decently balanced.
17 April 2023
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you Kieron, glad you enjoyed the course.
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