Fingo by Automotive Lease Packaging Reviews 1,528

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 280 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. Many people appreciate the personalized, understanding approach of the customer service team, highlighting their dedication to guiding customers through processes and making everything simple.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, attentiveness, and... See more

Service

Users describe positive interactions with service, highlighting the efficiency, professionalism, and... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Response time

Customers had positive experiences with response time. Many reviewers highlighted the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Julie made everything simple for a novated lease novice like myself, she took care of everything and kept me well updated throughout the whole process. A very smooth process, would highly recommend Ju... See more

Company replied

Rated 5 out of 5 stars

I had the best experience when recently engaging Fingo to complete my vehicle lease. Rob and Dina were my customer reps and both could not have been more helpful. From car searches, to arranging test... See more

Company replied

Rated 5 out of 5 stars

I contacted Fingo Finance and spoke to Daniel Hudson, after the other provider was delayed due to not being on my employer's preferred supplier list. Dan moved very quickly and was able to obta... See more

Company replied

Rated 5 out of 5 stars

I’m on my second NL with Fingo, working with Julie, who is fantastic to deal with. Dina has also stepped in a few times when Julie was unavailable, and she has been equally helpful. Fingo’s pro... See more

Company replied


Company details

  1. Car Finance and Loan Company
  2. Car Dealer
  3. Finance Broker
  4. Leasing Service
  5. Used Car Dealer

About Fingo by Automotive Lease Packaging

Written by the company

fingo


fingo

At Fingo , we provides a wide range of innovative and competitive finance solutions tailored exclusively to your situation.

Our finance team have a wealth of industry knowledge and provide a level of service unparalleled in the industry.

Click on the links below or call us on 1300 134 646 now and experience our class leading services.


Novated Lease
Personal Finance
Business Finance
Car Broker
Get Pre-Approved

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The service and information provided by…

The service and information provided by Fingo staff was fantastic, responsive and very helpful. I would recommend Fingo to anyone wanting to pursue an Automotive novated lease.
Great job guys!!

19 January 2026
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Hi Raymond, Thank you so much for your review!

Rated 5 out of 5 stars

Frazer was AMAZING in supporting every…

Frazer was AMAZING in supporting every step with finding me a car and setting up the right package for me. Thank you!

20 January 2026
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

We are so glad that you had such an amazing experience. Thank you for your review Mel!

Rated 5 out of 5 stars

Very professional

Very professional, prompt and friendly service.

23 January 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review!

Rated 5 out of 5 stars

The wonderful lady named julie

The wonderful lady named Julie made my experience above and beyond, she was so polite, helpful,explained everything and made everything so easy to understand, the whole process only took a couple of days, she kept me up to date even over a weekend that she shouldn't have had too, she must really live her job and in my opinion she is dam good at it, your a legend Julie thanks for everything
Reguards mark

12 January 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Mark! What a wonderful review! We are so glad that you had such a wonderful experience.

Rated 5 out of 5 stars

Second car in a month and it has been…

Second car in a month and it has been great to deal with Fingo, no fuss and they really work on your behalf to get a solution and manage the process all the way through.
Special mention again for Paris, clearly has the customer and their experience front of mind. Well done.

21 January 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you Peter, for being such a loyal customer! We hope that you are enjoying your new vehicles!

Rated 5 out of 5 stars

Fingo has been amazing throughout my…

Fingo has been amazing throughout my Novated lease process. Julie helped me from day 1 and followed up with the showroom on multiple occasions to make things right.

I'd highly appreciate the system and people they have in this company which delivers an exceptional customer service.

I'd highly recommend Julie and Fingo for your next novate lease journey.

3 January 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Bharath, for such a lovely review!

Rated 5 out of 5 stars

Perfect app

Overall great direction and especially good execution on this platform love it I give it a 10/10 I’m so happy with this app

20 January 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Hayden! We hope you enjoy your new car!

Rated 5 out of 5 stars

Wes was super helpful and patient in…

Wes was super helpful and patient in explaining the benefits of a novated lease, he even sent me a personalised video. The quote from fingo was very competitive and the I highly recommend seeking out Wes for your lease, you will be well looked after.

16 January 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Tim, for such a lovely review!

Rated 5 out of 5 stars

Novated leasing made easy

I used Fingo after receiving improved conditions in my role I had the opportunity to take out a novated lease. I contacted Fingo and quickly received a preliminary quote on an easy-to-read summary page. Julie, my contact at Fingo, was amazing at answering questions and helping me understand the way the lease plan is put together. Julie was very responsive to any email or message which allowed me to easily and quickly navigate the paperwork requirements. I would definitely use Fingo again. Highly recommended.

15 December 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Jeremy,

Thank you so much for such a wonderful review.

We are so happy that you received such responsive communication.

Enjoy the new car!

Rated 5 out of 5 stars

Dina and Gehan - Novated Lease Superstars!

I had an excellent experience with Fingo organising my novated lease for my Tesla Model 3. The entire process was incredibly smooth and straightforward from start to finish.
Dina and Gehan were both fantastic to deal with — professional, responsive, and genuinely helpful throughout. Everything was explained clearly, and any questions I had were handled quickly, which made the whole experience stress-free.
The turnaround time was especially impressive. It was so quick that even the dealership commented on how fast everything was finalised, which really says a lot.
Highly recommend Fingo if you’re considering a novated lease and want a team that makes the process easy and efficient.

6 January 2026
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much Mathew, for such a wonderful review. We are so glad that you had such a smooth and straightforward experience with Gehan and Dina.

Rated 5 out of 5 stars

The help received from Fingo exceptional

The help received from Fingo from sourcing car options to financing the vehicle/ lease is unbelievable and so highly recommended. Veronica was exceptional in her customer service, she knew who we were, was honest in her responses, was easily contactable, followed up promptly and nothing was a problem. She made the whole experience hassle free and was transparent throughout the process. Veronica is a valuable asset to Fingo and deserves a pay rise!!! The team complimented the experience in setting up the lease and all of the associated details. They took care of everything with the dealer and all I had to do was sign. Looking forward to using the portal to make claiming even easier.

19 December 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much for such a wonderful review. We are so happy that you had such an unbelievable experience with Veronica and the team!

Rated 5 out of 5 stars

One of the best experiences

Wes and the team at Fingo were absolutely fantastic to deal with, they really made the whole process so easy. Highly recommend Fingo if you are looking at leasing a vehicle.

7 January 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review David.

Rated 5 out of 5 stars

Quick, Easy and Effortless transaction

Gehan is the best. Goes out of his way to manage timelines and acomplish tasks. Whole team is a treat to deal with. It was super quick and easy to always deal with them.

30 December 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Hi Rahul, Thank you so much for your review. We are so happy that you had such quick and easy experience.

Rated 5 out of 5 stars

A great experience!!

A great experience made easy by Veronica. She clearly explained the process and simplified what I needed to know.

23 December 2025
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Reply from Fingo by Automotive Lease Packaging

Hi Haydn, Thank you so much for such a wonderful review. WE are so glad that you had such a great experience.

Rated 5 out of 5 stars

Outstanding service from Fingo by…

Outstanding service from Fingo by Automotive Lease Packaging, they handled the end of lease return for my luxury SUV flawlessly

7 December 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Hi Daniel, Thank you so much for your review! We hope that you enjoy your new car!

Rated 5 out of 5 stars

Veronica Burrows was my first contact

Veronica Burrows was my first contact. She was very good in following up and thorough with the process and provided me all the information I need to know with the lease process. She was dedicated and very helpful helping me to get the best lease deal for me.
Alistair Rogers was another person I had contact with. He was extremely helpful with clear step by step with the paperwork I need to complete. He was very kind, extremely patience the whole time despite there were a time the paperwork was delayed with the submission from my party.
Veronica and Alistair provided the time and very considerate not to cause any inconvenient or disruption to my day work with their willingness to talk to me after office hours or during the weekend.
I was pleased the process went smoothly without any issues.
I am thankful and greatly appreciate all the help Veronica and Alistair provided for me to successfully getting the car I wanted.
I have no hesitation to recommend Fingo to anyone in the future.
Again, thank you Veronica and Alistair for all your help.

20 May 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

What an absolutely wonderful review! Thank you so much for sharing your experience. We are so glad that you were so impressed.

Rated 5 out of 5 stars

Frazer and Alistair as always provided…

Frazer and Alistair as always provided a professional timely service. Great to work with.

12 December 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much Tom for your review! We are so glad that you received such professional service.

Rated 5 out of 5 stars

Best in the business…

I couldn’t recommend Adam and Sarah from Fingo enough.
These guys are so easy to deal with, there is never a delay and always make things happen for the Halder Plumbing And Civil team.

I can see a very long relationship with these guys and also more than happy to recommend these guys to other businesses in need of finance.

22 December 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much, for such a wonderful review! We hope that you enjoy your new car.

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