Fingo by Automotive Lease Packaging Reviews 1,531

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making the entire process smooth and stress-free. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience, often describing it as seamless. Reviewers are particularly impressed with the quick response times and the clear communication, ensuring they are well-informed and confident throughout. The user experience is consistently described as streamlined and easy to navigate, with many noting how the company handles complex tasks and paperwork on their behalf.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, consistently highlighting the efficiency, professionalism,... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the clear communication and... See more

User experience

People report positive experiences with user experience, consistently describing the process as smooth, easy,... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the quick and efficient responses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the best experience when recently engaging Fingo to complete my vehicle lease. Rob and Dina were my customer reps and both could not have been more helpful. From car searches, to arranging test... See more

Company replied

Rated 5 out of 5 stars

I contacted Fingo Finance and spoke to Daniel Hudson, after the other provider was delayed due to not being on my employer's preferred supplier list. Dan moved very quickly and was able to obta... See more

Company replied

Rated 5 out of 5 stars

Julie made everything simple for a novated lease novice like myself, she took care of everything and kept me well updated throughout the whole process. A very smooth process, would highly recommend Ju... See more

Company replied

Rated 5 out of 5 stars

I’m on my second NL with Fingo, working with Julie, who is fantastic to deal with. Dina has also stepped in a few times when Julie was unavailable, and she has been equally helpful. Fingo’s pro... See more

Company replied


Company details

  1. Car Finance and Loan Company
  2. Car Dealer
  3. Finance Broker
  4. Leasing Service
  5. Used Car Dealer

About Fingo by Automotive Lease Packaging

Written by the company

fingo


fingo

At Fingo , we provides a wide range of innovative and competitive finance solutions tailored exclusively to your situation.

Our finance team have a wealth of industry knowledge and provide a level of service unparalleled in the industry.

Click on the links below or call us on 1300 134 646 now and experience our class leading services.


Novated Lease
Personal Finance
Business Finance
Car Broker
Get Pre-Approved

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

5 star service

The team at fingo were phenomenal throughout the process of chasing up the perfect car for myself and finalising the settlement. Alistair and Veronica went above and beyond to make sure I got the best deal possible and was looked after throughout the entire experience

8 August 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Hi Sy, Thank you so much for being such a loyal customer! We are so happy that you found your perfect car!

Rated 5 out of 5 stars

Very easy process

Very easy process; Julie was amazing and took the time to explain the process while providing the best recommendations.

14 September 2025
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for such a lovely review!

Rated 5 out of 5 stars

Simply the Best

My experience with Fingo has been a real pleasure. From the first phone call to the final settlement. Their attention to detail, their professionalism and the outstanding service provided has been first class. Frazer and his team have been simply amazing from start to finish. This has been our third leasing, but our first with Fingo. They are miles ahead of the others.

11 September 2025
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Reply from Fingo by Automotive Lease Packaging

What a wonderful review! Thank you so much for taking the time to leave such positive feedback for Frazer and the team!

Rated 5 out of 5 stars

Excellent Service and Great to deal with

Really liked the way the whole process was run by Fingo. Nick was very prompt, responsive and professional in all my dealings. Would certainly recommend Fingo to my colleagues and friends. Really good people to deal with. Fingo makes everything very simple and easy to understand. Well done!!

31 August 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Dhaval, Thank you so much for such a lovely review! We hope that you love your new car!

Rated 5 out of 5 stars

Veronica was AMAZING

Veronica was AMAZING! She was patient with me getting back to her and reached out regularly. When I decided to go ahead with the novated lease it happened seamlessly! Everything was so clear and easy to do, and it happened so fast! Highly recommend!

27 August 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Hannah, for such a wonderful review! We are so happy that you received such great service from Veronica.

Rated 5 out of 5 stars

Fingo car number four

This is the fourth time we have used Fingo for our personal vehicles through novated lease. We have had good experiences every time. They have been prompt in finding a vehicle and have made signing documentation a breeze and tell you what needs to be done at every step. They couldn't make it any easier! Thanks Paris, Michelle and Chris - you have been a pleasure to deal with.

9 September 2025
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Kate, for your review and for being such a loyal customer! We hope that you enjoy your new car.

Rated 5 out of 5 stars

The whole process was made easy and…

The whole process was made easy and seamless by Julie. She was incredibly helpful and really put my mind at ease!

3 September 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review Jasper! We hope that you enjoy your new car!

Rated 5 out of 5 stars

I really liked the way the Fingo go about customer centric approach

I really liked the way the Fingo representative went about explaining how Novated lease works and what options I have. As a new person joining Novated lease, i really found that useful. Pretty clear information and very fast processing. No hassles and simple and customer first approach. Loved it. I recommend Nick Shardey for the job that he has done.

5 August 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much for such a wonderful review! We are so glad that you had such a hassle free experience.

Rated 5 out of 5 stars

A Seamless Experience Thanks to Julie’s Help

I had the pleasure of working with Julie, and I cannot recommend her highly enough. From the beginning, she was incredibly helpful and made the entire process smooth and stress-free. Julie consistently went above and beyond to ensure everything was handled efficiently.

One of the things that stood out most was her willingness to assist at every stage. Nothing was ever too much trouble, and she took the initiative to follow up directly with the car dealership on my behalf.

1 August 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Josh, Thank you so much for such a wonderful review! We are so glad that you had such a smooth and stress-free experience with Julie. Enjoy the new car!

Rated 5 out of 5 stars

I had an outstanding experience with…

I had an outstanding experience with Fingo from start to finish. The process was smooth, transparent, and stress-free, with clear communication at every step. Special thanks to Julie, who went above and beyond to ensure I understood all my options and got the best deal possible. She was patient, knowledgeable, and incredibly responsive to my questions. I truly felt supported throughout the entire journey. Highly recommend their services to anyone looking for a hassle-free novated lease!

22 August 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much for such a wonderful review. We are so happy that you had such a great experience! We hope that you enjoy your new car.

Rated 5 out of 5 stars

Professional, understanding and genuine care.

All the staff that helped me in my search and purchase of my Ranger have been an absolute delite to work with. Professional, caring and understanding of all my needs. I was recommended to Fingo by a colleague and do not have a negative thing to say. From the first point of contact to closing the deal, this has been the easiest and most professional experience in buying a vehicle.

28 August 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Shannon, Thank you so much for your review!

Rated 5 out of 5 stars

Veronica was great

Veronica was great. I really appreciated how much she advocated for me to get me the best deal.

25 August 2025
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Reply from Fingo by Automotive Lease Packaging

What a wonderful review! Thank you so much Wesley!

Rated 5 out of 5 stars

Process was made very smooth and easy

Process was made very smooth and easy. team are friendly and great to deal with

29 August 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much Brendon for such a wonderful review!

Rated 5 out of 5 stars

I had a fantastic experience with Nick

I had a fantastic experience with Fingo, thanks to their outstanding consultant Nick. He was professional, knowledgeable, and made the novated lease process incredibly smooth. Nick took the time to explain everything clearly, answered all my questions with patience, and made sure I felt confident throughout. His friendly and approachable manner made the whole experience enjoyable. Highly recommend Nick and the team at Fingo!

1 July 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Hi Nick, Thank you so much for your review. We are so happy that you received such a professional service from Nick and the team at Fingo. We hope that you enjoy the car!

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with, great response times.

11 July 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much Meagan! We hope that you enjoy your new car!

Rated 5 out of 5 stars

Great customer service

Great customer service. Single point of contact from the get go made it a really smooth process. Transparent and easy to understand. Thanks Fingo.

15 August 2025
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review. We are so glad that you found the process to be transparent and easy to understand.

Rated 5 out of 5 stars

Great customer service for the first…

Great customer service for the first enquiry stage right through to the after sales has been consistently excellent.

1 June 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Hi Tara, Thank you so much for your review. We are so happy that you have found the service to be consistently excellent.

Rated 5 out of 5 stars

Very comprehensive and responsive

Very comprehensive and responsive. Good process and fantastic communication throughout. I would highly recommend.

21 August 2025
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review, we hope that you enjoy your new car.

Rated 5 out of 5 stars

Easy, Straightforward

Two thumbs up to Fingo team, especially to Gehan for the Fabulous service, Smooth, hassle-free, proactive, engaging.. Impressive

7 July 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

What a lovely review! Thank you so much!

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