Finch - The Trade Professionals Reviews 230

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, polite, and friendly staff, from office personnel to engineers, who keep them informed every step of the way. The service is frequently described as excellent, efficient, and reliable, with many appreciating the care and commitment shown, especially for tricky jobs. Reviewers also highlight the fair and competitive pricing, with work completed according to schedule and sometimes even under the original quote. Some people also felt that the attention to detail and willingness to go the extra mile truly set this company apart, making them highly recommended for all plumbing needs.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the professionalism, knowledge,... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, politeness, and... See more

Price

Customers had positive experiences with price, often highlighting the excellent and affordable work.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Finch were extremely professional, polite and friendly. Jamie came out to quote and followed up in writing with a line by line breakdown of each item. When it came to the two days of instal... See more

Rated 5 out of 5 stars

Astonishing care and attention from Jamie & Finch - we call him the 4th emergency service, nothing is ever too much trouble, when you are in need he is on the scene as fast as he can be (even leaving... See more

Rated 5 out of 5 stars

Finch Plumbing did an excellent job for me again. This one was very tricky and took a lot of effort on Jamie's part - there was a problem with the hot water flow to the en suite. Jamie located the p... See more

Rated 5 out of 5 stars

We highly recommend Finch Ltd for all your plumbing needs. The team have refurbished our bathrooms to a very high standard. They are efficient, tidy, polite and professional. When we accepted the q... See more


Company details

  1. Construction & Manufacturing

Written by the company

Our team of professional tradespeople perform interdisciplinary jobs in the fields of plumbing, heating, electrical services and general property maintenance. Supported by over 65 years of combined experience and equipped with professional skills we are highly motivated and full of spirit. Monday to Sunday, January to December, by day and by night.


Contact info

4.9

Excellent

TrustScore 5 out of 5

230 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

On time

On time. Very efficient and clean throughout the whole radiator replacement. Tested thoroughly after installation and before leaving.

26 August 2020
Unprompted review
Rated 5 out of 5 stars

Have used Finch for many years

Have used Finch for many years. They provide an excellent service. They get the job done efficiently and work in a clean and tidy way.
Recently I have contacted them re a leaking pipe and they have sent an engineer the next day who went out of his way to ensure the repair was done without draining the system to save me cost.
Fully recommended this company.

23 January 2020
Unprompted review
Rated 5 out of 5 stars

Introduced to Finch by managing agents

Introduced to Finch by agents managing a property for me.
They dealt with tenants and left them content.
Have done the same for me. Whoever has attended whether for boiler maintenance or repair has been punctual, polite and knowledgeable.
Professional company with fair charges.

12 December 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Finch were recommended to us by good friends and we were not disappointed, From start to finish they have been very professional and hardworking, with the result of us having a lovely new bathroom. Their engineers are polite, tidy, cheerful and very skilful. We would definitely recommend Finch to other friends and will be looking to contact them in the future regarding a new kitchen!!

11 September 2019
Unprompted review
Rated 5 out of 5 stars

Shower screen installation.

Very helpful advice initially, a realistic quote and the work - new shower screen and in-line descaler - completed expeditiously and professionally. Would not hesitate to recommend.

28 March 2019
Unprompted review
Rated 1 out of 5 stars

Did not turn up - Would not recommend!

Did not turn up! we i called to inquire they gave a lame excuse about having an emergency job. Could not guarantee that the engineer would even turn up.

If i had not called to question where the engineer was I doubt they would have even bother to contact me.

8 February 2019
Unprompted review
Rated 3 out of 5 stars

Boiler maintenance

Happy with the work to service and provide a GSC. Quote to repair boiler was expensive ie £290 more than the quote I'm going with!

31 January 2019
Unprompted review
Rated 5 out of 5 stars

Fast and Efficient service

Fast and Efficient service, nice plumbers, genuinely interested in sorting my problems and understood the urgency when our heating pump to the underfloor heating broke down, even with needing parts to be ordered it was all fixed in a few days. very grateful.

19 December 2018
Unprompted review
Rated 5 out of 5 stars

Work wad done very well within the time…

Work wad done very well within the time imparted. The engineers were friendly and left the place tidy. I was pleased with the result (fitting of brand new boiler). The price was competitive and stayed as quoted.

25 July 2018
Unprompted review
Rated 5 out of 5 stars

FANTASTIC PLUMBERS

I would recommend these plumbers to anyone that asks. They have smartly, reliable and knowledgeable plumbers that always complete the jobs on time and within the price quoted. The girls at the office are a pleasure to deal with and Julia and Ian always take time out to visit us regularly to see how services can be improved!! Seriously impressive and highly recommendable.

27 June 2018
Unprompted review
Rated 5 out of 5 stars

well Recommended

Nice friendly proffesional workers, very efficient in their works and timings, they inspired confidece as a firm and we will definitely be using them for all future works and repairs. A firm which not only are great at what they do they’ll ensure their clients are made aware of every step before work commences.

23 May 2018
Unprompted review

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