Finch - The Trade Professionals Reviews 

249
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally polite, professional, and friendly throughout every single project they undertake. Many consumers also appreciate the highly reliable and efficient service provided when dealing with complex plumbing and heating tasks. Some people also felt that project schedules, appointment times, and work updates were handled with impressive punctuality and absolute clarity. Reviewers consistently note that the skilled engineers always explain the ongoing progress clearly, offer great advice, and leave work areas exceptionally clean and tidy. Clients feel completely confident trusting this team for all domestic maintenance needs.

What people talk about most

Service

People report positive experiences with service, frequently praising the knowledgeable and professional staff... See more

Staff

Users describe positive interactions with staff, highlighting that engineers and office personnel are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super easy to contact via email and phone. We used these guys as they came highly recommended by a plumber family friend. They renovated our bathroom and did a great job, kept us up to date with prog... See more

Rated 5 out of 5 stars

Finch Plumbing and Heating company have been brilliant with our Alpha boiler that has run into a number of issues over the years. Sarah in the office is always really helpful and Jamie the engineer h... See more

Rated 5 out of 5 stars

We highly recommend Finch Ltd for all your plumbing needs. The team have refurbished our bathrooms to a very high standard. They are efficient, tidy, polite and professional. When we accepted the q... See more

Rated 5 out of 5 stars

I had issues with a large radiator in my living room. Initially engineer Mason and subsequently Jamie did an amazing job in fixing the problem. It was tricky but they were determined and eventually... See more


Company details

  1. Construction & Manufacturing

Written by the company

Our team of professional tradespeople perform interdisciplinary jobs in the fields of plumbing, heating, electrical services and general property maintenance. Supported by over 65 years of combined experience and equipped with professional skills we are highly motivated and full of spirit. Monday to Sunday, January to December, by day and by night.


Contact info

4.9

Excellent

TrustScore 5 out of 5

249 reviews

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No recent history of asking for reviews

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4.9

All reviews

(249)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service and professionalism

Once again, a great service from start to finish from Jamie and the staff at Finch. Nothing is too much trouble and they are so accommodating with any requests regarding dates, etc. Jamie is always cheerful and often suggests a better way of installation, which is most helpful to us. We have been using Finch services for a few years now, almost annually with our decorating plans, and cannot fault their customer service and professionalism throughout. We always recommend Finch to our friends.

14 October 2026
Unprompted review
Rated 5 out of 5 stars

Super easy to contact and deliver great results

Super easy to contact via email and phone. We used these guys as they came highly recommended by a plumber family friend. They renovated our bathroom and did a great job, kept us up to date with progress and explained what needed doing. Came back later to install a water softener and actually got us to choose a different one which is more reliable and proven than what we had in mind alongside being cost effective. Anytime we have an issue they're who we want to fix it. They fixed our old boiler very quickly and have also organised fitters to sort out our kitchen flooring too.
I wouldn't go to anyone else!

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service your engineer …

Great customer service your engineer Mason was very polite, kept us fully informed of what work needed to be done. Nothing was too much trouble. He was on time every day and a great neat job was carried out. Brilliant

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Finch Bolier Service

Mason the plumbing Engineer is a very personable young man ,who in very polite , helpful and knowledgable . Would have no problem recommending Finch

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Finch Plumbing and Heating company are excellent

Finch Plumbing and Heating company have been brilliant with our Alpha boiler that has run into a number of issues over the years. Sarah in the office is always really helpful and Jamie the engineer has worked diligently and with great expertise. He recently came out after hours to rescue our hot water system.
We are really impressed and most grateful to all in the team.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

When making the original Appt, the Telephone assistant was very helpful. We were expecting an engineer between one and three and Colin arrived promptly at 1 pm. He worked for 55 minutes and was very thorough and efficient. Finch Plumbing was recommended to me by a friend and I am glad I took their advice to contact them. Many thanks for a good service.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Finch were extremely professional

Finch were extremely professional, polite and friendly.

Jamie came out to quote and followed up in writing with a line by line breakdown of each item.

When it came to the two days of install, the plumber was again friendly & polite, explaining when I popped out to see him part way through how much progress was made and kept me informed about what was outstanding for day 2.

The office staff were also very friendly and kept me informed every step of the way about the timings, the parts arriving etc.

In summary, a really good company with excellent affordable work.

8 May 2026
Unprompted review

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