Finch - The Trade Professionals Reviews 

243
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the plumbing and heating services are carried out efficiently, keeping homes clean and tidy during every visit. People deeply appreciate the punctual scheduling, prompt responses, and the clear, reliable communication maintained throughout each project. Consumers are also exceptionally pleased with the entire team, describing staff members as polite, friendly, and highly knowledgeable. Furthermore, reviewers consistently note that the pricing remains fair and competitive, offering fantastic value for the dependable, high-quality work delivered. Many individuals state they would not hesitate to use these services again or recommend them to friends.

What people talk about most

Service

Clients share satisfaction regarding the service, noting that engineers are consistently punctual, thorough,... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, punctuality, and... See more

Price

Reviewers highlight positive aspects of price, consistently finding the costs to be fair, competitive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Finch Plumbing and Heating company have been brilliant with our Alpha boiler that has run into a number of issues over the years. Sarah in the office is always really helpful and Jamie the engineer h... See more

Rated 5 out of 5 stars

We highly recommend Finch Ltd for all your plumbing needs. The team have refurbished our bathrooms to a very high standard. They are efficient, tidy, polite and professional. When we accepted the q... See more

Rated 5 out of 5 stars

I had issues with a large radiator in my living room. Initially engineer Mason and subsequently Jamie did an amazing job in fixing the problem. It was tricky but they were determined and eventually... See more

Rated 5 out of 5 stars

I needed a change of boiler system in my flat. Jamie made the initial visit and then engineers Mason and Colin completed the work. I was very pleased with the communication throughout. What seemed lik... See more


Company details

  1. Construction & Manufacturing

Written by the company

Our team of professional tradespeople perform interdisciplinary jobs in the fields of plumbing, heating, electrical services and general property maintenance. Supported by over 65 years of combined experience and equipped with professional skills we are highly motivated and full of spirit. Monday to Sunday, January to December, by day and by night.


Contact info

4.9

Excellent

TrustScore 5 out of 5

243 reviews

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4.9

All reviews

(243)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Prompt response to initial inquiry

Very prompt response to initial telephone inquiry. Technician grasped the needs of the job at first visit - replacing a sink in a vanity unit. Sensible clear quotation and progressed installation on acceptance as early as materials were obtained. Installation carried out as agreed schedule in very professional manner leaving the area clean and tidy and fully functional. Delighted customer

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

We highly recommend Finch Ltd for all your plumbing needs. The team have refurbished our bathrooms to a very high standard. They are efficient, tidy, polite and professional. When we accepted the quote we were given a start date alongside a schedule of works and the work was completed according to the schedule with no delays.
Finch now service our boiler yearly at a competitive price.
We certainly wouldn’t consider using anyone else.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and support

Prompt, friendly and helpful response to our heating playing up. An engineer soon with us and excellent service and advice at a very reasonable price. Have used Finch for over 10 years and will continue to do so

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Great progress

A refreshed bathroom in December and a new Central Heating Boiler in January. Jobs specified well, work planned well; and all very carefully delivered by great staff. Very happy with the outcome.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

I had issues with a large radiator in…

I had issues with a large radiator in my living room. Initially engineer Mason and subsequently Jamie did an amazing job in fixing the problem. It was tricky but they were determined and eventually the work they did was a success.
I am so grateful to them for the hard work involved, also their care and politeness throughout.
They are a credit to Finch who are now my go to Plumbing company.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

10/10

Finch's have dealt with 2 issues (shower installation & boiler problems) over the last 2 weeks, involving 3 engineers. All, without exception, have been totally professional but also just lovely, friendly and considerate. I have absolutely no hesitation in recommending this firm.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Finch Ltd

Finch Ltd, created our dream bathroom. The experience from beginning to end was transparent, personable and professional. The quality of work was fantastic from bathroom appliances to tiling.
Jamie and his team were understanding, trustworthy and down to earth, I couldn’t recommend a better company.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Can’t recommend enough

I can’t recommend Finch enough. This is the 5th or 6th time they’ve completed work for me. They always turn up on time, do what they say they’re going to do and complete the work to a great standard. I won’t use anyone else for plumbing issues now.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

I contacted Jamie at Finch Ltd to assist with a complete bathroom refurbishment that was required to be turned around within a set time frame. My initial enquiry was promptly acknowledged, an appointment was made and Jamie turned up on time. We discussed my requirements in detail and Jamie patiently and clearly explained the options available to me and the work required.

The appointment was followed up by a very detailed quotation, individually setting out the costs for each element of the project, together with a fixed price for the job.

Once I confirmed the order, I was given a start date, together with a programme of works detailing what was planned for each day and how long the work was expected to take.

At the start of the project, my curtains were wrapped to protect them from dust and plastic laid to protect the carpets. At the end of each day, the property was left clean and tidy, even though it was empty at the time. Multiple different trades were involved, which Jamie organised without any inconvenience to me.

With the size of this project and the number of different elements involved, inevitably things sometimes go wrong. Jamie was on it. Admittedly, I am a customer who has a keen eye on detail. It was refreshing to meet with Jamie near the end of the project, to find his snag list was longer than my own and the points were already in the process of being resolved.

We required a replacement panel, which Jamie sorted without any fuss, the panel arrived – it was correct in every way, except the colour batch was very slightly different. He had driven some 15 miles or so just to fix the panel. Many a tradesman would have done just that. I simply got a message letting me know about the colour issue and reassuring me another panel had been ordered. Apart from literally going ‘the extra mile’, the attention to detail was there…

Many thanks to Jamie and your team – highly recommended.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Helpful and efficient

Everyone couldn’t be more helpful. These guys know their stuff. Much appreciated as the problem was totally different to what was first thought. All fixed efficiently and cheerfully.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

I had a new boiler installed from…

I had a new boiler installed from Finch. The experience was great from the initial engagement, understanding the best solution for my property and the actual installation.

I would highly recommend

18 September 2025
Unprompted review

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