Financeit Reviews 454

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and availability, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the personalized approach and the seamless user experience. Reviewers are particularly impressed with the quick response times and the smooth process from credit decisioning to funding. However, some customers also noted issues with payment schedules and interest rates, with some finding them unexpectedly high or confusing. A few other people also felt that customer service could be unhelpful or misleading, with concerns about unexpected payments and a lack of clear communication regarding loan terms.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the helpfulness and professionalism of... See more

Staff

Consumers generally find the staff to be helpful and professional. Many reviewers praise specific... See more

Payment

Reviewers mention ambiguous feedback about payment. While some customers praise the quick approvals and fast... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the platform... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise specific representatives... See more

Based on these reviews

Rated 4 out of 5 stars

I'm still figuring out the details, but it's a great platform and my rep Duane Fancy is incredibly helpful and always available to answer any questions I have. 5 stars for him and for the ease of gett... See more

Company replied

Rated 3 out of 5 stars

The amount of hassle we have to go through for requesting funds is a lot. Our cost to complete the project is 70% to 75%, while we get 10% upfront and 15% after work has started. It really is a big hu... See more

Company replied

Rated 5 out of 5 stars

Sales rep and office were great to deal with. Mostly dealt with the rep which is more comfortable because we speak with them often. Josh is our rep, he is knowledgeable and patient with questions or c... See more

Company replied

Rated 5 out of 5 stars

I have been dealing with Duane F for the last month and I can't thank him enough for his assistance and the relationship we've developed over the phone... so refreshing to get to know somebody vs deal... See more

Company replied

Rated 5 out of 5 stars

The experience was seamless with the assistance of Josh through the entire process. He answered my multiple calls quickly and was so eager to help. He is definitely an asset !

Company replied

Rated 1 out of 5 stars

AVOID THIS PREDATORY COMPANY! Want to get locked into a high interest loan taking unexpected payments out your bank account multiple times a month...then charging fees that they can't explain? THAT IS... See more

Company replied

Rated 5 out of 5 stars

The process from start to finish was extremely easy and convenient for both myself and the customer. The funding process was also very fast, which made the entire experience smooth and enjoyable.

Company replied

Rated 1 out of 5 stars

Be warned! Finance it is currently involved in several Ontario rebate actions for heat pumps. Promised a rebate and then nothing. They go through JBR associates and act like they know nothing. It star... See more

Company replied

Rated 5 out of 5 stars

Working with Finance It has been an incredibly smooth and hassle-free experience. Their application process is straightforward, their team is responsive, and they make financing quick and easy from st... See more

Company replied

Rated 5 out of 5 stars

Super fast and suped easy. It is too bad you raised your service charges so much that I can't offer your service to more of my clients.

Company replied

Rated 5 out of 5 stars

Quick Decision and everything is online so make dealership job easy. Quick approval and Fast funding.

Company replied

Rated 5 out of 5 stars

The main reason I continue to use FinanceIt is because of the outstanding support I receive from my representative, Duane Fancy. He was incredibly helpful during the onboarding process and remains con... See more

Company replied

Rated 5 out of 5 stars

FINANCEIT MAKES THE APPLICATION EASY AND FAST TURNAROUND FOR APPROVALS/DECLINES. ALSO, WONDERFUL FAST SERVICE WHEN FUNDING THE DEALS.

Company replied

Rated 5 out of 5 stars

Fast and courteous, as always :) Request was dealt with in real time while we were on our call together.

Company replied

Rated 2 out of 5 stars

Easy to get the loan but the payment schedule and interest are crazy. I am going to look at my initial contracts again because the interest I'm paying is way more than I had signed up for. Once they... See more

Company replied

Rated 1 out of 5 stars

Waste of time.. Do not qualify if you want to borrow a low amount or have a low credit score. Interest rate is well over 19%. I do not recommend. Recommended by my Electrical service provider Kraun... See more

Company replied

Rated 1 out of 5 stars

No better than a payday loan. This whole process has been incredibly predatory. When I asked why after 5 years my payment was half interest I was informed that there is a daily interest rate. Turns ou... See more

Company replied

Rated 5 out of 5 stars

Easy to submit for approvals. Customer did all of the signing and documents online. Fast and easy.

Company replied

Rated 5 out of 5 stars

it's easy to work with and love working with Duane over at finance it always there to help great guy

Company replied

Rated 5 out of 5 stars

Very professional and easy to deal with to help you grow your business they are with you every step of the way. Thank you Finance it.

Company replied

Rated 5 out of 5 stars

Financeit is great to deal with. Easy steps to follow and funding is almost instant.

Company replied

Rated 5 out of 5 stars

ALWAYS A PLEASURE TO DEAL WITH FINANCEIT. APPROVALS ARE QUICK AND FUNDING IS QUICK!

Company replied

Rated 5 out of 5 stars

Amazing lender super easy to deal with. Thank you for making this easy and convenient for us

Company replied

Rated 5 out of 5 stars

This bank is so easy to deal with and their funding turnaround is the fastest in the West!!!

Company replied

Rated 5 out of 5 stars

Best financing company I’ve used for my clients by far.

Company replied

Rated 5 out of 5 stars

Great team, easy to deal with, and fast funding! Great partners that help make financing easy!

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Rated 5 out of 5 stars

Quick turn around but be prepared o have most customers accepted for extended credit at higher rate and lower partner commision

Company replied

Rated 5 out of 5 stars

Answer questions within a timely manner. Financeit support is available weekdays and weekends.

Company replied

Rated 1 out of 5 stars

I have tried for six months to get someone actually read my repeated emails, update their records to my new email address and send me an account statement to send full payment since their webs... See more

Company replied

Rated 5 out of 5 stars

Your service in getting the deals done is next to none. I find that loans get booked on a timely manner.

Company replied

Rated 1 out of 5 stars

I feel deeply misled by Financeit’s lending practices. At the end of my 5-year term, I had about $1,100 remaining on my loan. Without missing any payments, I was shocked to find that the interes... See more

Company replied

Rated 5 out of 5 stars

always helpful people on budget easy and user friendly service

Company replied

Rated 1 out of 5 stars

I am writing this on behalf of my elderly mother. She was scammed by a GTA heating and cooling company that uses FinanceIt. The original contract came in at $28K for heating cooling and tankless water... See more

Company replied

Rated 1 out of 5 stars

Absolutely terrible....basically legalized loan sharks!! My heat pumps were financed through them with a five yr loan. Ended up being a 230 month amortization which I figured out after a year of maki... See more

Company replied

Rated 1 out of 5 stars

Be Careful of the the way they do business. I will never deal with them again. They do not warn you via email about payement until they collect one months interest. Dirty way of doing business

Company replied

Rated 5 out of 5 stars

It amazes me how quickly you fund the deals. The process is easy and Josh my rep is awesome!

Company replied

Rated 1 out of 5 stars

I called today to request email statements and was told they don’t do that. Asked why and just told because we don’t. Told them that their website does not work and they said they could help! Gave... See more

Company replied


Company details

  1. Alternative Financial Service

Written by the company

Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.


Contact info

3.9

Great

TrustScore 4 out of 5

454 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Quick as always!!

3 November 2025
Financeit logo

Reply from Financeit

Thanks so much for your review! We’re glad to hear you had another quick and smooth experience with us. We appreciate your continued support, Kevin!

Rated 5 out of 5 stars

YOU GUYS ARE SO EASY TO DEAL WITH

YOU GUYS ARE SO EASY TO DEAL WITH

3 November 2025
Financeit logo

Reply from Financeit

Thank you so much! We’re so glad to hear that working with us was easy and enjoyable. We really appreciate your support and can’t wait to help you again soon!

Rated 5 out of 5 stars

5 STARS!!

5 STARS!!! Quick responses and Quick turn around!!!
Highly recommended!!

31 October 2025
Financeit logo

Reply from Financeit

Thank you so much for the amazing 5-star review, Chris! We're thrilled to hear you've had a great experience with our quick responses and turnaround time. We truly appreciate your recommendation and value your partnership. Looking forward to continuing to support you and your customers.

Rated 5 out of 5 stars

Always a great experience and easy for…

Always a great experience and easy for our customers to navigate and complete process

29 October 2025
Financeit logo

Reply from Financeit

Hi Rick, thank you for the awesome review! We're thrilled to hear it's always a great experience and that the process is easy for customers to navigate. We truly appreciate your partnership and look forward to continuing to support you and your customers!

Rated 5 out of 5 stars

Lots of Options

Lots of Options, process is quick and staff are great

10 October 2025
Financeit logo

Reply from Financeit

Thank you, we’re glad you’ve been enjoying your experience with Financeit!

Rated 1 out of 5 stars

Predatory business practice.

I feel deeply misled by Financeit’s lending practices. At the end of my 5-year term, I had about $1,100 remaining on my loan. Without missing any payments, I was shocked to find that the interest rate had been significantly increased—not just on the remaining balance, but apparently applied retroactively to the original loan amount.

This is not what I was told when I initially signed the agreement through Snap Financial. I am currently working with professionals to retrieve the original phone call to confirm what was promised.

Because of this change, I now owe an additional $1,300. I would not have agreed to this loan had I known the terms would change so drastically. If I had been aware of how this would play out, I would have paid for the furnace outright.

I’m sharing this to help others avoid a similar situation. Please read the fine print carefully and consider all financing options before proceeding.

6 October 2025
Unprompted review
Financeit logo

Reply from Financeit

Hi Kyale. Thank you for taking the time to share your feedback. We're sorry to hear about your concerns regarding your loan renewal. Transparency in our financing process is very important to us, and we always aim to ensure that our customers fully understand the terms on their agreement.

As discussed with our team, we encourage you to review your loan agreement, which outlines the interest rates, term, and condition of our open loan. We also want to remind you that pre-payments are always welcome and do not incur any penalties.

If you have any additional questions or would like further clarification, please don't hesitate to reach out to us at customerfeedback@financeit.io or call 1-888-536-3025. We're here to help and appreciate the opportunity to assist you.

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate, quick approvals

9 September 2025
Financeit logo

Reply from Financeit

Thank you Josef, your feedback and review help us ensure continued positive experiences with our partners and borrows!

Rated 1 out of 5 stars

six months to get no responses

I have tried for six months to get someone actually read my repeated emails, update their records to my new email address and send me an account statement to send full payment since their website has a site blocker for out of Canada logins.
It’s been repeated excuses that my email address is not registered on their website so they cannot do anything to help me.

How many people send an email saying that they want to pay somebody else’s account off?

They appear to not want to do any work with their clients, just take your payment and shut up.
In my 65 years, they are the most irritating business I’ve ever had to deal with.

4 October 2025
Unprompted review
Financeit logo

Reply from Financeit

Hi Shlomo, we're having trouble locating your account info from the details provided. Please email us at customerfeedback@financeit.io with "Trustpilot Review" in the subject line, or call us at 1-888-536-3025 and ask to speak with a supervisor. We'll take a closer look.

Rated 5 out of 5 stars

Happy Customer.

We had a customer fill in there application at home.
It was approved.
They made a purchase.
Simple!

9 September 2025
Financeit logo

Reply from Financeit

Thank you, your feedback and review help us ensure continued positive experiences with our partners and borrows!

Rated 5 out of 5 stars

5555

Very professional and easy to deal with to help you grow your business they are with you every step of the way.

Thank you Finance it.

14 September 2025
Financeit logo

Reply from Financeit

Thank you Nick, your feedback and review help us ensure continued positive experiences with our partners and borrows!

Rated 1 out of 5 stars

Be warned

Be warned! Finance it is currently involved in several Ontario rebate actions for heat pumps. Promised a rebate and then nothing. They go through JBR associates and act like they know nothing. It started with Ontario rebate company for greener home heating. Patrick in Ottawa. Many class action lawsuits coming their way! Do not deal with this company!

11 September 2025
Unprompted review
Financeit logo

Reply from Financeit

Hi Laurie, thank you for your feedback. We've attempted to locate your loan in our system, but unfortunately, we weren't able to find an account based on the details provided in your review. Please note that our company is a finance provider and we are not affiliated with rebates, which are typically offered and managed directly by the Merchant.

We encourage you to reach out to the merchant you worked with regarding rebate inquiries. If you'd like us to assist further in reviewing your account, please contact us directly at 1-888-536-3025 or customerfeedback@financeit.io with your loan number or additional account details.

Rated 5 out of 5 stars

FAST FUNDING

QUICK AND EASY TO DEAL WITH

9 September 2025
Financeit logo

Reply from Financeit

Thank you for this great review. We're thrilled you had a great experience.

Rated 5 out of 5 stars

Amazing service

Amazing service

30 August 2025
Financeit logo

Reply from Financeit

Thank you Kevin, your feedback and review help us ensure continued positive experiences with our partners and borrows!

Rated 5 out of 5 stars

Easy to work with

Easy to get a hold of someone there to work through deals.

29 August 2025
Financeit logo

Reply from Financeit

Hi, we’re glad you had a positive experience with Financeit, and thank you for writing a review!

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