Financeit Reviews 454

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and availability, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the personalized approach and the seamless user experience. Reviewers are particularly impressed with the quick response times and the smooth process from credit decisioning to funding. However, some customers also noted issues with payment schedules and interest rates, with some finding them unexpectedly high or confusing. A few other people also felt that customer service could be unhelpful or misleading, with concerns about unexpected payments and a lack of clear communication regarding loan terms.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the helpfulness and professionalism of... See more

Staff

Consumers generally find the staff to be helpful and professional. Many reviewers praise specific... See more

Payment

Reviewers mention ambiguous feedback about payment. While some customers praise the quick approvals and fast... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the platform... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise specific representatives... See more

Based on these reviews

Rated 4 out of 5 stars

I'm still figuring out the details, but it's a great platform and my rep Duane Fancy is incredibly helpful and always available to answer any questions I have. 5 stars for him and for the ease of gett... See more

Company replied

Rated 3 out of 5 stars

The amount of hassle we have to go through for requesting funds is a lot. Our cost to complete the project is 70% to 75%, while we get 10% upfront and 15% after work has started. It really is a big hu... See more

Company replied

Rated 5 out of 5 stars

Sales rep and office were great to deal with. Mostly dealt with the rep which is more comfortable because we speak with them often. Josh is our rep, he is knowledgeable and patient with questions or c... See more

Company replied

Rated 5 out of 5 stars

I have been dealing with Duane F for the last month and I can't thank him enough for his assistance and the relationship we've developed over the phone... so refreshing to get to know somebody vs deal... See more

Company replied

Rated 5 out of 5 stars

The experience was seamless with the assistance of Josh through the entire process. He answered my multiple calls quickly and was so eager to help. He is definitely an asset !

Company replied

Rated 1 out of 5 stars

AVOID THIS PREDATORY COMPANY! Want to get locked into a high interest loan taking unexpected payments out your bank account multiple times a month...then charging fees that they can't explain? THAT IS... See more

Company replied

Rated 5 out of 5 stars

The process from start to finish was extremely easy and convenient for both myself and the customer. The funding process was also very fast, which made the entire experience smooth and enjoyable.

Company replied

Rated 1 out of 5 stars

Be warned! Finance it is currently involved in several Ontario rebate actions for heat pumps. Promised a rebate and then nothing. They go through JBR associates and act like they know nothing. It star... See more

Company replied

Rated 5 out of 5 stars

Working with Finance It has been an incredibly smooth and hassle-free experience. Their application process is straightforward, their team is responsive, and they make financing quick and easy from st... See more

Company replied

Rated 5 out of 5 stars

Super fast and suped easy. It is too bad you raised your service charges so much that I can't offer your service to more of my clients.

Company replied

Rated 5 out of 5 stars

Quick Decision and everything is online so make dealership job easy. Quick approval and Fast funding.

Company replied

Rated 5 out of 5 stars

The main reason I continue to use FinanceIt is because of the outstanding support I receive from my representative, Duane Fancy. He was incredibly helpful during the onboarding process and remains con... See more

Company replied

Rated 5 out of 5 stars

FINANCEIT MAKES THE APPLICATION EASY AND FAST TURNAROUND FOR APPROVALS/DECLINES. ALSO, WONDERFUL FAST SERVICE WHEN FUNDING THE DEALS.

Company replied

Rated 5 out of 5 stars

Fast and courteous, as always :) Request was dealt with in real time while we were on our call together.

Company replied

Rated 2 out of 5 stars

Easy to get the loan but the payment schedule and interest are crazy. I am going to look at my initial contracts again because the interest I'm paying is way more than I had signed up for. Once they... See more

Company replied

Rated 1 out of 5 stars

Waste of time.. Do not qualify if you want to borrow a low amount or have a low credit score. Interest rate is well over 19%. I do not recommend. Recommended by my Electrical service provider Kraun... See more

Company replied

Rated 1 out of 5 stars

No better than a payday loan. This whole process has been incredibly predatory. When I asked why after 5 years my payment was half interest I was informed that there is a daily interest rate. Turns ou... See more

Company replied

Rated 5 out of 5 stars

Easy to submit for approvals. Customer did all of the signing and documents online. Fast and easy.

Company replied

Rated 5 out of 5 stars

it's easy to work with and love working with Duane over at finance it always there to help great guy

Company replied

Rated 5 out of 5 stars

Very professional and easy to deal with to help you grow your business they are with you every step of the way. Thank you Finance it.

Company replied

Rated 5 out of 5 stars

Financeit is great to deal with. Easy steps to follow and funding is almost instant.

Company replied

Rated 5 out of 5 stars

ALWAYS A PLEASURE TO DEAL WITH FINANCEIT. APPROVALS ARE QUICK AND FUNDING IS QUICK!

Company replied

Rated 5 out of 5 stars

Amazing lender super easy to deal with. Thank you for making this easy and convenient for us

Company replied

Rated 5 out of 5 stars

This bank is so easy to deal with and their funding turnaround is the fastest in the West!!!

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Rated 5 out of 5 stars

Best financing company I’ve used for my clients by far.

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Rated 5 out of 5 stars

Great team, easy to deal with, and fast funding! Great partners that help make financing easy!

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Rated 5 out of 5 stars

Quick turn around but be prepared o have most customers accepted for extended credit at higher rate and lower partner commision

Company replied

Rated 5 out of 5 stars

Answer questions within a timely manner. Financeit support is available weekdays and weekends.

Company replied

Rated 1 out of 5 stars

I have tried for six months to get someone actually read my repeated emails, update their records to my new email address and send me an account statement to send full payment since their webs... See more

Company replied

Rated 5 out of 5 stars

Your service in getting the deals done is next to none. I find that loans get booked on a timely manner.

Company replied

Rated 1 out of 5 stars

I feel deeply misled by Financeit’s lending practices. At the end of my 5-year term, I had about $1,100 remaining on my loan. Without missing any payments, I was shocked to find that the interes... See more

Company replied

Rated 5 out of 5 stars

always helpful people on budget easy and user friendly service

Company replied

Rated 1 out of 5 stars

I am writing this on behalf of my elderly mother. She was scammed by a GTA heating and cooling company that uses FinanceIt. The original contract came in at $28K for heating cooling and tankless water... See more

Company replied

Rated 1 out of 5 stars

Absolutely terrible....basically legalized loan sharks!! My heat pumps were financed through them with a five yr loan. Ended up being a 230 month amortization which I figured out after a year of maki... See more

Company replied

Rated 1 out of 5 stars

Be Careful of the the way they do business. I will never deal with them again. They do not warn you via email about payement until they collect one months interest. Dirty way of doing business

Company replied

Rated 5 out of 5 stars

It amazes me how quickly you fund the deals. The process is easy and Josh my rep is awesome!

Company replied

Rated 1 out of 5 stars

I called today to request email statements and was told they don’t do that. Asked why and just told because we don’t. Told them that their website does not work and they said they could help! Gave... See more

Company replied


Company details

  1. Alternative Financial Service

Written by the company

Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.


Contact info

3.9

Great

TrustScore 4 out of 5

454 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Prompt courteous response

Answer questions within a timely manner.
Financeit support is available weekdays and weekends.

29 January 2026
Financeit logo

Reply from Financeit

Thank you for your feedback Mary! We’re glad to hear that our team was able to answer your questions in a timely manner. Providing accessible support is important to us, and we’re happy to be available both on weekdays and weekends to assist our customers.

Rated 5 out of 5 stars

So easy

Dealing with financeit is always so fast and easy.

31 January 2026
Financeit logo

Reply from Financeit

Thank you for the kind words! We’re glad to hear your experience with Financeit has been fast and easy. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Very easy going bank

Very easy going bank. Thank you for business.

28 January 2026
Financeit logo

Reply from Financeit

We’re so happy you had a great experience. Thanks for leaving us a review, David!

Rated 5 out of 5 stars
Financeit logo

Reply from Financeit

Hi Jordan, thanks so much for your feedback! We’re really glad to hear you found the platform simple to use and that you got fast results, that’s exactly what we aim for. We appreciate you taking the time to share your experience!

Rated 1 out of 5 stars

Scam Artists

I am writing this on behalf of my elderly mother. She was scammed by a GTA heating and cooling company that uses FinanceIt. The original contract came in at $28K for heating cooling and tankless water heater. We then attempted to cancel the contract, and they came back to us with $12k if we paid cash. The finance documents are incomplete. It showed really great interest for the first 2 years, but once you sign it, they then show the interest for the remaining contract, in this case, would have been $16k. Now, FinanceIt is trying to take payments. The company advised us that they cancelled the agreement with FinanceIt, but they still keep trying to collect the monthly payment. They're trying to say that she owes 1 payment to cancel the contract, and they're threatening to report this to the credit bureaus. Please stay far away from FinanceIt.

23 January 2026
Unprompted review
Financeit logo

Reply from Financeit

Hi Rachelle, thank you for sharing this with us. We’re truly sorry to hear about the frustration and stress this situation has caused your mother and your family. That’s certainly not the experience we want anyone to have.

We work with many third-party merchants, and while they handle their own pricing and sales directly, we take concerns like this seriously and want to help get clarity on what happened. We’d be happy to look into the account details and better understand the cancellation and financing information you were provided.

We kindly ask that you reach out to us directly at customerfeedback@financeit.io, where our team can look into this further, provide clarity, and offer the support you deserve. We’re here to listen and are committed to working toward a resolution. Thank you for bringing this to our attention and for giving us the opportunity to address your concerns.

Rated 1 out of 5 stars

Liars..

Liars... I went through a broker that hooked me up through this company when i was looking to buy a sailboat. My max budget was 500$ per mth for a loan. The broker came back and said 100k loan at 506$ per mth. So i found a boat for 67k+ the remainder of the 100k for repairs. The sales agreement i signed says 506$ per mth x 240 mth. The financial company has monthly 506$ paid bi week which is my budget. However they are taking 506$ biweekly even though i marked mthly and stated the 1st of ever mth. They are trying to stick to 1012.25$ a mth knowing full well my max budget was 500$ mthly. They have now admitted after the fact that my budget was 50k not 100k. Its just a scam to suck people into owing them money.

19 January 2026
Unprompted review
Financeit logo

Reply from Financeit

Hi Stephanie, Thank you for taking the time to share your feedback and for speaking directly with our management team so we could address your concerns.

We understand how frustrating payment structure confusion can be, and we appreciate the opportunity to review your account in detail. As discussed, the financing terms including payment frequency and total loan amount were outlined in the signed loan agreement, and the bi-weekly payment schedule reflects those agreed-upon terms rather than a monthly withdrawal split. We also clarified how the payment amounts align with the approved loan structure and how budgeting figures were interpreted during the application process.

We value transparency and regret any misunderstanding that occurred. Our team’s goal is always to ensure clients fully understand their financing terms before and after funding, and we appreciate you allowing us the opportunity to walk through this together.

If you have any additional questions or would like further clarification, our team remains available to assist. Please feel free to reach out to us at customerfeedback@financeit.io, including "Trustpilot Review" in the subject line.

Rated 5 out of 5 stars

Super quick funding and excellent…

Super quick funding and excellent service at call Center

15 January 2026
Financeit logo

Reply from Financeit

Hi Greg! We’re happy to hear that you experienced super quick funding and received excellent service from our call center team. Providing fast, reliable support is very important to us, and we truly appreciate you taking the time to share your experience. Thank you for choosing Financeit!

Rated 5 out of 5 stars

Super fast and suped easy but expensive

Super fast and suped easy. It is too bad you raised your service charges so much that I can't offer your service to more of my clients.

15 January 2026
Financeit logo

Reply from Financeit

Thank you for your feedback! We’re glad to hear you found the process super fast and easy—that’s exactly what we aim for. We also appreciate you sharing your concerns about the service charge increase, as your feedback is important to us. Thank you for choosing Financeit. If you need any additional support, please don’t hesitate to contact our trusted and supportive customer service team.

Rated 5 out of 5 stars

ALWAYS A PLEASURE TO DEAL WITH…

ALWAYS A PLEASURE TO DEAL WITH FINANCEIT. APPROVALS ARE QUICK AND FUNDING IS QUICK!

14 January 2026
Financeit logo

Reply from Financeit

Thank you so much for your kind words, Jackie! We’re thrilled to hear that you consistently have a great experience with Financeit. Quick approvals and fast funding are priorities for us, and it’s wonderful to know they’re making a difference for you. We truly appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

Process was very easy!

13 January 2026
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Reply from Financeit

Thank you, your feedback and review help us ensure continued positive experiences with our partners and borrows!

Rated 5 out of 5 stars

The credit application was simple to…

The credit application was simple to fill out, very fast response and sending in all the required documents was also quick and had not problems. will certainly continue to use financeit for future sales

8 January 2026
Financeit logo

Reply from Financeit

Hi Daniel, thank you so much for taking the time to share your experience! We’re thrilled to hear that the credit application was quick and easy, and that the document process went smoothly for you. Providing fast, hassle-free service is always our goal. We truly appreciate your support and look forward to working with you again on future sales!

Rated 5 out of 5 stars
Financeit logo

Reply from Financeit

Thank you so much! We’re thrilled to hear you found our service quick and efficient. We truly appreciate your support and look forward to helping you again soon!

Rated 5 out of 5 stars

Quick turn around

29 December 2025
Financeit logo

Reply from Financeit

Thank you for the review! We’re glad you experienced a quick turnaround, that’s always our goal. Thank you for choosing Financeit!

Rated 5 out of 5 stars

Always easy for everyone !

Always easy for everyone !

28 December 2025
Financeit logo

Reply from Financeit

Hi Vickie, thank you for the great review! We’re glad to hear our process is always easy for everyone. We appreciate your support and look forward to continuing to work with you.

Rated 4 out of 5 stars

I'm still figuring out the details

I'm still figuring out the details, but it's a great platform and my rep Duane Fancy is incredibly helpful and always available to answer any questions I have. 5 stars for him and for the ease of getting deals approved and funded. Looking forward to doing more business together.

18 December 2025
Financeit logo

Reply from Financeit

Thank you so much for the kind words and 5-star review! We’re thrilled to hear you’re having a great experience on the platform and that Duane has been so helpful and responsive, he truly is a valued member of our team. We’re glad the approval and funding process has been smooth for you, and we look forward to supporting many more successful deals together. Thanks again for choosing Financeit!

Rated 1 out of 5 stars

No better than a payday loan

No better than a payday loan. This whole process has been incredibly predatory. When I asked why after 5 years my payment was half interest I was informed that there is a daily interest rate. Turns out the person who helped me get my loan lied through their teeth in order to get me to sign it. They are essentially legal loan sharks.

11 December 2025
Unprompted review
Financeit logo

Reply from Financeit

Hello Bex! Thank you for sharing your concerns with us. I’m really sorry to hear about your experience, and I completely understand why you’d feel frustrated. We never want anyone to walk away with the impression that we’re anything less than transparent and trustworthy. Our company is built on trust, and we work closely with more than 12,000 partners to offer financing options that are designed to be easy, affordable, and clear. Transparency is at the core of our financing system, both for our customers and our partners.

If you haven’t already, please take a moment to review your loan agreement, as it outlines all terms and conditions for our open loans. And just as a reminder, you’re always welcome to make early payments, and there are no penalties for doing so.

Your feedback matters, and we truly appreciate you taking the time to share it with us. Thank you again, Bex!

Rated 1 out of 5 stars

I called today to request email…

I called today to request email statements and was told they don’t do that. Asked why and just told because we don’t. Told them that their website does not work and they said they could help! Gave my name and he asked my birthdate and I told him that is the issue so if he told me what they have on file I will tell them if it’s right! He asked again for me to give my birthdate and I again asked what they had on file as it was wrong and the guy hung up on me and was rude. Web site has not worked from the start!if you want to paperless then that fine but you need to accommodate your clients

28 November 2025
Unprompted review
Financeit logo

Reply from Financeit

Hi Carol! We’re truly sorry for the frustration and inconvenience you experienced when contacting us. It’s clear that our process and website caused confusion, and the way your call was handled is not the level of service we aim to provide.

We’d really like the chance to make this right and help resolve the issue with your account. Please reach out to us directly at customerfeedback@financeit.io , and we’ll work with you personally to find a solution. Thank you for sharing your experience and giving us the opportunity to improve.

Rated 5 out of 5 stars

DUANE FANCY IS JUST THE BEST!!

DUANE FANCY IS JUST THE BEST!!

28 November 2025
Financeit logo

Reply from Financeit

Hi Richard, thank you so much for taking the time to share your experience with Financeit. We’re thrilled to hear that Duane Fancy was able to provide you with excellent service. We’ll be sure to pass along your kind words to him, recognition like this really makes a difference!

We truly appreciate your support and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Best service

Best service

24 November 2025
Financeit logo

Reply from Financeit

Thank you for the awesome feedback! We’re so glad to hear you enjoyed our service. It means a lot to us, and we’re always here to make your experience just as great every time you need us!

Rated 5 out of 5 stars
Financeit logo

Reply from Financeit

Travis, thank you so much for the awesome feedback! We're really glad to hear that you had an excellent experience with us. It truly means a lot that you took the time to share your review. If there’s ever anything you need, we’re always here and happy to help!

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