Fife Country Reviews 

234
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including clothing, shoes, and accessories, often noting their comfort and durability. The ordering process is frequently highlighted as easy and efficient, especially when placing orders by telephone, where staff are described as helpful, polite, and knowledgeable. Reviewers also appreciate the fast and efficient delivery service, with many items arriving sooner than expected. However, some customers experienced issues with product quality, such as a split boot sole or coloring coming off shoes after minimal wear. There were also instances of orders not arriving, or receiving faulty items, which led to dissatisfaction with the company's guarantee and resolution process.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many praising items like shoes,... See more

Quality

People report positive experiences with quality, often describing items as excellent, top-quality, and second... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing satisfaction with the ease of... See more

Delivery service

Customers had positive experiences with delivery service, often praising its speed and efficiency, with some... See more

Staff

Clients share positive opinions on staff, with many reviewers describing them as helpful, polite, and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I made the order on the 11.12.25, for a waistcoat in real leather. I was told to expect delivery in 5 to7 working days. It arrived in 3. Fantastic, I opened the well packed parcel, and WOW , the waist... See more

Rated 5 out of 5 stars

Ordered my items on Wednesday afternoon and delivered on Saturday morning Ordered on the telephone - great customer service. The person who dealt with my order was really helpful Have been buying fr... See more

Company replied

Rated 5 out of 5 stars

Excellent service, quality clothes. Bought a Thurso fleece lined cardigan, cinnamon colour unusual for our son, he loves it, so smart/casual good with jeans or smart trousers

Rated 5 out of 5 stars

I have been a customer of Fife Country for about five years. The ir catalogue is comprehensive and i have found their products to be excellent quality. Moreover, the telephone staff are polite, help... See more


Company details

  1. Clothing Supplier
  2. Men's Clothing Store
  3. Women's Clothing Store

Information provided by various external sources

Fine clothing and footwear since 1888


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

234 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(234)

38 reviews in the last 12 months

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Rated 1 out of 5 stars

Wrong sizing

Having purchase items from Fife Country in the past I thought that they were reliable and trustworthy. How wrong I was! I placed an order for two pairs of trousers and two belts to wear for a weekend family function, ordering in good time for them to arrive. On arrival I discovered the sizing was completely off, 42" waist had been supplied when I had ordered 32" waist.
On contacting Fife I was promised my ordered would be rectified immediately with replacements being sent out 24hr post to arrive in time for the party. No such luck, the usual postage meant that they arrived on the Tuesday following.
I complained and was offered a 10% discount off my next order, if there is a next order. I also raised the issue that orders over £125 were sent out 'postage free' but I was charged £4.95 postage. Although my order was only just over the £125, post free is post free! I e-mailed Fife about the carriage charge but they didn't even bother to respond. The irony is that I got a new brochure from them today and guess what! I can get 10% off my next order! If there is a next order.

17 May 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding service by replacing from stock even though purchased from other supplier

I was lucky enough to receive 3 shirts for my 75th birthday.One from my partner and two from my son. My son purchased XL size which were to big. I called Fife Country and they said they had no record of the order and when I checked with my son found he had ordered from another company.
Fife Country solved my problem by supplying the smaller L size from there own stock which was brilliant. So really pleased with the Tattersall shirts and the service I received

9 April 2022
Unprompted review
Rated 5 out of 5 stars

Present for my husband

I ordered two items for my husband. Very easy to place order online and received email more or less immediately to confirm order. Was kept up to date on delivery and the parcel arrived with us very quickly. Excellent service. We are very pleased with the items ordered and they fit perfectly. Thank you very much.

16 February 2022
Unprompted review
Rated 5 out of 5 stars

Excellent quality

I received some leather slippers as a present but they were the wrong size. I phoned their customer services team who explained how to use the pre-paid postage sticker and return for a larger size. On the returns form I asked if they could send the replacement direct to me instead of the person who had gifted them. The were able to accommodate my request and the new slippers were delivered very quickly.
I was impressed by the quality and service of this company. Thank you

16 February 2022
Unprompted review
Rated 5 out of 5 stars

A lot of months ago I purchased a pair…

A lot of months ago I purchased a pair of walking shoes,Code A686BR46 at £69.95.
Over the years I have purchased many different walking shoes,my latest purchase from Fife Country was money well spent,the quality and the comfort of the shoes was incredible,so much so that I have purchased a pair for my Son,we frequently go to Rugby matches standings in the cold is not that pleasant,normally I have to wear a thick pair of socks,the last match I was at I wore my new shoes from Fife Country,forgot to put on the heavy socks which was not needed my feet were like toast.
I have no idea what the shoes are made from all I can say is on a points score I give them 10 out of 10.
Roy Irwin

7 February 2022
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you for your feedback.

Rated 5 out of 5 stars

Fantastic company

Hi received another order from you the other day as per usual the order was perfect the shirt I bought for my husband was a perfect fit and is extremely warm and comfortable also the several pairs of shoes fit him perfectly he wears them every where, if only I had found your company years ago it would have saved me traipsing around the stores trying on pairs and pairs o f shoes, I have recommended your company to my friends and at my club and can’t praise you enough. Thank so much Mrs Sarah Jones .

13 January 2022
Unprompted review
Rated 5 out of 5 stars

The very best quality.

I recently started looking for very good quality moleskin trousers and purchased one pair. The quality was excellent so I made a further purchase of two pairs of moleskin jeans and a waterproof Greenking jacket.
The quality is the very best that I have ever found. and the clothes are true to size. FifeCountry is a real find and top of my clothes suppliers. Everything else will only be second best to this business. The prices are also very reasonable and delivery times very fast.

24 December 2021
Unprompted review
Rated 1 out of 5 stars

Bought Munro walking boots late last…

Bought Munro walking boots late last year. 1 year and two weeks after purchase, the upper has come away from the sole. Because we tried to stop them leaking during a walk by putting Evostik in the split, they won't consider looking at the fault. Such a shame as they were brilliant boots for a year. This is not the sort of response that brings repeat orders. I'll never use this firm again.

8 December 2021
Unprompted review
Rated 2 out of 5 stars

Highlander Fleece Shirt

Highlander Fleece Shirt
Disappointed. I'm a large but buy XL for comfort.
This XL barely fits, sleeves are short and the cuff sizes are a joke. The right, despite having slim wrists, just about buttons, the left, worn slightly higher behind a watch - no chance. Should have returned it but couldn't be bothered.
Won't be buying anything else from Fife.

26 November 2021
Unprompted review
Fife Country logo

Reply from Fife Country

We are sorry to hear of your disappointment. If you contact info@fifcountry.co.uk we can arrange for you to return the shirt.

Rated 1 out of 5 stars

Very disappointed

Very disappointed. Ordered some moleskin trousers on 12th November which were, according to the website in stock. Rang them on 19th to chase the order as I wanted them for a trip abroad on 25th and was told they were in stock & they would chase the order up. Rang again on 22nd & was told they would contact the warehouse to expediate delivery & that they would be with me before my trip. Checked my order on their website on 23rd- which showed the order was being processed - so followed up with a phone call & advised the order was being processed. When I asked whether they would be with me before my trip on 25th and was told they would not - ended up cancelling the order. Now left trying to get some elsewhere with only tomorrow left

23 November 2021
Unprompted review
Rated 5 out of 5 stars

Received the replacement exchange wooly…

Received the replacement exchange wooly this morning thanks for your excellent service.
On a different subject I bought a guile jacket from you that long ago I cannot remember when, but as the weather is now turning colder I have just retrieved it from the coat peg in the hall.
It is the warmest most practical coat I have ever owned I am 73years old .
I would recommend it to anyone who needs a warm waterproof easy to ware winter coat that will last years.
Regards Andrew Shaw

30 October 2021
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you for your review, and we are glad to hear your ghillie jacket is still keeping you warm as the weather turns colder.

Rated 5 out of 5 stars

Hoggs of Fife, where customer service still matters!

Needed a replacement hood for my jacket after misplacing it. Contacted Nicola and Steven at Hoggs of Fife who couldn't have been more helpful, and sorted me out quickly, and with no fuss.
Excellent customer Service.

15 October 2021
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you for your review.

Rated 5 out of 5 stars

Review

I have just received the Falkland ‘Chunky’ Wool Pullover.
I am very impressed with the quality of the item although, perhaps, the colour is not quite what I expected from the advertisement.
However, I must say that I have always been delighted with the quality of the items I have purchased from Fife Country and would recommend you to anyone.
Thanks,
John Snowdon

23 September 2021
Unprompted review
Rated 5 out of 5 stars

Gold star service.

Our most recent purchase has been two polo shirts. The quality of these items is excellent, and the customer service exemplary, with a delivery received within 3days of ordering. In our opinion, the Fife Country online experience cannot be bettered.
Many thanks to all concerned.

23 August 2021
Unprompted review
Fife Country logo

Reply from Fife Country

Many thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Polo shirts

Just received two polo shirts for my husband sand he is delighted with them. They are a perfect fit, look really stylish and you can feel the quality. Everything we have had from fife county has been excellent. Thank you

31 July 2021
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you for taking time to leave us a review.

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