I made the order on the 11.12.25, for a waistcoat in real leather. I was told to expect delivery in 5 to7 working days. It arrived in 3. Fantastic, I opened the well packed parcel, and WOW , the waist... See more
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Company details
Information provided by various external sources
Fine clothing and footwear since 1888
Contact info
Eden Valley Business Park, KY15 4RB, Cupar, United Kingdom
- 0345 607 6632
- customer.services@fifecountry.co.uk
- fifecountry.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Wrong sizing
Having purchase items from Fife Country in the past I thought that they were reliable and trustworthy. How wrong I was! I placed an order for two pairs of trousers and two belts to wear for a weekend family function, ordering in good time for them to arrive. On arrival I discovered the sizing was completely off, 42" waist had been supplied when I had ordered 32" waist.
On contacting Fife I was promised my ordered would be rectified immediately with replacements being sent out 24hr post to arrive in time for the party. No such luck, the usual postage meant that they arrived on the Tuesday following.
I complained and was offered a 10% discount off my next order, if there is a next order. I also raised the issue that orders over £125 were sent out 'postage free' but I was charged £4.95 postage. Although my order was only just over the £125, post free is post free! I e-mailed Fife about the carriage charge but they didn't even bother to respond. The irony is that I got a new brochure from them today and guess what! I can get 10% off my next order! If there is a next order.
Outstanding service by replacing from stock even though purchased from other supplier
I was lucky enough to receive 3 shirts for my 75th birthday.One from my partner and two from my son. My son purchased XL size which were to big. I called Fife Country and they said they had no record of the order and when I checked with my son found he had ordered from another company.
Fife Country solved my problem by supplying the smaller L size from there own stock which was brilliant. So really pleased with the Tattersall shirts and the service I received
Top Quality.Excellent quality lined winter shirts
Excellent quality lined winter shirts. 5star. They wash well and are a dream to iron - - when /if necessary.
Efficient online ordering and quality products
Ordered online in the sale was easy at a good price followed by a quick well packaged delivery. The quality shoes were a good fit. I look forward to using Fife Country again.
Present for my husband
I ordered two items for my husband. Very easy to place order online and received email more or less immediately to confirm order. Was kept up to date on delivery and the parcel arrived with us very quickly. Excellent service. We are very pleased with the items ordered and they fit perfectly. Thank you very much.
Excellent quality
I received some leather slippers as a present but they were the wrong size. I phoned their customer services team who explained how to use the pre-paid postage sticker and return for a larger size. On the returns form I asked if they could send the replacement direct to me instead of the person who had gifted them. The were able to accommodate my request and the new slippers were delivered very quickly.
I was impressed by the quality and service of this company. Thank you
A lot of months ago I purchased a pair…
A lot of months ago I purchased a pair of walking shoes,Code A686BR46 at £69.95.
Over the years I have purchased many different walking shoes,my latest purchase from Fife Country was money well spent,the quality and the comfort of the shoes was incredible,so much so that I have purchased a pair for my Son,we frequently go to Rugby matches standings in the cold is not that pleasant,normally I have to wear a thick pair of socks,the last match I was at I wore my new shoes from Fife Country,forgot to put on the heavy socks which was not needed my feet were like toast.
I have no idea what the shoes are made from all I can say is on a points score I give them 10 out of 10.
Roy Irwin

Reply from Fife Country
Fantastic company
Hi received another order from you the other day as per usual the order was perfect the shirt I bought for my husband was a perfect fit and is extremely warm and comfortable also the several pairs of shoes fit him perfectly he wears them every where, if only I had found your company years ago it would have saved me traipsing around the stores trying on pairs and pairs o f shoes, I have recommended your company to my friends and at my club and can’t praise you enough. Thank so much Mrs Sarah Jones .
The very best quality.
I recently started looking for very good quality moleskin trousers and purchased one pair. The quality was excellent so I made a further purchase of two pairs of moleskin jeans and a waterproof Greenking jacket.
The quality is the very best that I have ever found. and the clothes are true to size. FifeCountry is a real find and top of my clothes suppliers. Everything else will only be second best to this business. The prices are also very reasonable and delivery times very fast.
Bought Munro walking boots late last…
Bought Munro walking boots late last year. 1 year and two weeks after purchase, the upper has come away from the sole. Because we tried to stop them leaking during a walk by putting Evostik in the split, they won't consider looking at the fault. Such a shame as they were brilliant boots for a year. This is not the sort of response that brings repeat orders. I'll never use this firm again.
Highlander Fleece Shirt
Highlander Fleece Shirt
Disappointed. I'm a large but buy XL for comfort.
This XL barely fits, sleeves are short and the cuff sizes are a joke. The right, despite having slim wrists, just about buttons, the left, worn slightly higher behind a watch - no chance. Should have returned it but couldn't be bothered.
Won't be buying anything else from Fife.

Reply from Fife Country
Very disappointed
Very disappointed. Ordered some moleskin trousers on 12th November which were, according to the website in stock. Rang them on 19th to chase the order as I wanted them for a trip abroad on 25th and was told they were in stock & they would chase the order up. Rang again on 22nd & was told they would contact the warehouse to expediate delivery & that they would be with me before my trip. Checked my order on their website on 23rd- which showed the order was being processed - so followed up with a phone call & advised the order was being processed. When I asked whether they would be with me before my trip on 25th and was told they would not - ended up cancelling the order. Now left trying to get some elsewhere with only tomorrow left
I am very pleased with my jumper…
I am very pleased with my jumper Lothian thyme that I received in very quick time from you it is also of good length and so I am more than satisfied with it fromm
Received the replacement exchange wooly…
Received the replacement exchange wooly this morning thanks for your excellent service.
On a different subject I bought a guile jacket from you that long ago I cannot remember when, but as the weather is now turning colder I have just retrieved it from the coat peg in the hall.
It is the warmest most practical coat I have ever owned I am 73years old .
I would recommend it to anyone who needs a warm waterproof easy to ware winter coat that will last years.
Regards Andrew Shaw

Reply from Fife Country
Hoggs of Fife, where customer service still matters!
Needed a replacement hood for my jacket after misplacing it. Contacted Nicola and Steven at Hoggs of Fife who couldn't have been more helpful, and sorted me out quickly, and with no fuss.
Excellent customer Service.

Reply from Fife Country
Another successful experience from all at Fife Country …
3 days what a service thank for Cairn Trek Navy 45.
Just came home from voluntary work tried them a brilliant fit I have not walked in them yet but looking forward to the experiance another successful experience from All at Fife Country
Review
I have just received the Falkland ‘Chunky’ Wool Pullover.
I am very impressed with the quality of the item although, perhaps, the colour is not quite what I expected from the advertisement.
However, I must say that I have always been delighted with the quality of the items I have purchased from Fife Country and would recommend you to anyone.
Thanks,
John Snowdon
Absolute delight to deal with a company…
Absolute delight to deal with a company that sells things it actually has! Good shoes, matching size and description, delivered timeously.

Reply from Fife Country
Gold star service.
Our most recent purchase has been two polo shirts. The quality of these items is excellent, and the customer service exemplary, with a delivery received within 3days of ordering. In our opinion, the Fife Country online experience cannot be bettered.
Many thanks to all concerned.

Reply from Fife Country
Polo shirts
Just received two polo shirts for my husband sand he is delighted with them. They are a perfect fit, look really stylish and you can feel the quality. Everything we have had from fife county has been excellent. Thank you

Reply from Fife Country
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