My shipment is always packed so well that I have never gotten a damaged shipment. That is very important for the smooth operations of my small business and I appreciate that care for my items.
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See what reviewers are saying
Exploding vessels. High prices. Delays in shipping. I’d use FH a lot more because their vessels appear higher quality if the failure rate was lower and shipping delays didn’t occur so often. Also, the... See more
We love working with FH Packaging, and have been particularly impressed by Rad, who has been so helpful. He always helps us find the best options/pricing for our projects and has even helped us with s... See more
Company replied
FH Packaging has very good customer service. After I ordered some samples I was contacted by their sales representative, Debora. She was able to help me get some bottles even though the website listed... See more
Company replied
Company details
Written by the company
We are a local wholesale packaging solution provider specializing in the essential oils, cosmetic, and personal care industries.
Contact info
13977 The Merge St Unit B, 92880, Eastvale, United States
- (951) 848-7680
- dan@fhpkg.com
- fhpkg.com
4.5
Excellent
87 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You have a very good customer service…
You have a very good customer service they are professional in what they do. When my order arrive there was a mistake, and when I call your customer service they took care of it. Thank you so much for caring for your customers. I know I will be ordering again!!
14 December 2020
Great service and products!
22 October 2020
Unprompted review
Reply from FH Packaging
Thank You Gemified Life! For the 5 Star Review and the Awesome Words!
I really like FH packaging
I really like FH packaging. This was my first time ordering. The shipping was quite a bit for what a I ordered. The four stars is because at least 11 pipettes were broken upon arrival. I won’t be able to use them. Overall this company has what I need and I’m excited to continue to order from them.
23 September 2020
Unprompted review
Reply from FH Packaging
Hi Jasmine, Thank you for taking the time to leave an honest review. We appreciate your kind words but we are sorry that you received some broken items. Please contact customercare@fhpkg.com and we would be happy to work provide you with some compensation for the broken pipettes.
Great service!!
18 September 2020
Unprompted review
I am very pleased with FH Packaging.
I am very pleased with FH Packaging. Love the pricing and was super surprised when I saw that they were somewhat local and was able to save on shipping by doing will-call pickup. I have found my new packaging supplier :)
17 September 2020
Unprompted review
Reply from FH Packaging
Hello Ms. Char, Thank you for choosing us as your packaging provider! We are happy you chose us and cannot wait to build a better business relationship in the future.
FH Packaging has very good customer…
FH Packaging has very good customer service. After I ordered some samples I was contacted by their sales representative, Debora. She was able to help me get some bottles even though the website listed them as out of stock. I was not placing particularly a large order, but she was very helpful anyway.
17 September 2020
Unprompted review
Reply from FH Packaging
Thank you Carolyn, We are glad you chose us as your packaging provider. You are in a great hands with debora. Thank you for your stellar 5 Star Review.
Reply from FH Packaging
Thank you for your 5 Star Review GPK, We appreciate your time and business.
First time shopping with FH and I’ll be back!
First time shopping with FH and I appreciate the availability of products, pricing, and fast shipping!
12 September 2020
Unprompted review
Reply from FH Packaging
Thank you! We are glad you had a positive first time shopping experience with us and cannot wait to see Pantry Products thrive with our packaging.
Reply from FH Packaging
Awesome! We are glad you had a positive shopping experience with us Elizabeth.
SUPERB! SEPTEMBER 8, 2020
Thank you again FH Packaging, you all are the best. I pray that you had an amazing holiday off day. As for me, I am looking forward to my new product release, with your wonderful packaging options.I am waaayyyyy too excited! :)
Hugs and Love ~Me
8 September 2020
Unprompted review
Reply from FH Packaging
Hi Jay, We always appreciate your great feedback. Thank you again for choosing us as your packaging provider :)
Affordable price and high quality.
8 September 2020
Unprompted review
Reply from FH Packaging
Thank you Maryam for your honest review. We appreciate the haigh praise of our products ☺️
Zero customer service help
Zero customer service help; had to call three times to get a return label; still haven't received my refund. Emailed twice; no answer. Find someone else for your needs.
4 September 2020
Unprompted review
Reply from FH Packaging
Hello Sloane, We are terribly sorry about this issue. We did see you replied to our order notifications which had our old email which has been taken out of commission. This is a result of a bad place and bad timing and we apologize. Someone from our customer care team will be reaching out to you immediately. We cannot return back the time you spent trying to reach us but hopefully, we can reconcile and earn back your trust.
Prompt shipping
Prompt shipping. All glass received in good condition
4 September 2020
Unprompted review
Reply from FH Packaging
Hi David, We are glad we were able to serve you with a good customer experience. We hope to continue this business relationship in the future :)
New Customer!!
Hadn't used this company before but I am a convert!! Everything was well packed, great quality and quick shipping!! Will return!!
3 September 2020
Unprompted review
Reply from FH Packaging
Hi Siaryn, Thank you for the high praises! We appreciate you taking the time to review FH Packaging.
Fast service
Never had a problem with this company. I’ve purchased bottles and caps from them. The shipping is fast however, wish they had alternatives shipping for smaller items.
3 September 2020
Unprompted review
Reply from FH Packaging
Thank you so much LesAnn for the 5 Star Review and the feedback. Yes, we completely understand and we listened. We will be restructuring our shipping price and methods within the coming weeks to better accommodate smaller items!
My was processed quickly and came fast
My was processed quickly and came fast! Will order from FH again.
3 September 2020
Unprompted review
Reply from FH Packaging
Glad to hear you had a great experience shopping with us Nlauren. We hope to continue this business relationship into the future!
Love this website and the products!
3 September 2020
Unprompted review
Reply from FH Packaging
Hello Tyler, Thank you for this 5 star review and your awesome words! We appreciate your business
Non existent customer service
Ship wrong product... I emailed twice and called several times and could not get through to anyone. Avoid!
3 September 2020
Unprompted review
Reply from FH Packaging
Hello Chris, We are terribly sorry about this issue. We did see you replied to our order notifications which had our old email which has been taken out of commission. This is a result of a bad place and bad timing and we apologize. Someone from our customer care team will be reaching out to you immediately. Again, we apologize and hope to resolve this issue.
I'm hooked!
Fast shipping, great quality containers, I'll be back! You have what I need and what I never knew I wanted for my little start up business. Thank you!
12 August 2020
Unprompted review
Reply from FH Packaging
Hi Andrew, We are glad you are happy with our service and products. We appreciate your business and hope to see yours grow in the future 😁
EXCELLENT SERVICE
I have never had such quick response time and delivery with a packaging company before. I will be ordering lots more ...
27 July 2020
Unprompted review
Reply from FH Packaging
Hi Rosie, We appreciate your review greatly and glad you had a wonderful experience with us! Thank You for the 5 Star Review.
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