Hitting a scatter combination is the best feeling in the world. The games are fair and they really deliver on the excitement factor 💰
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Disclaimer I don't know if it's bad luck or scam so I prefer to prevent: Did 5 deposit between 20 to 40 euros, played only one buffalo king megaways pragmatic : I didn't hit a single euros in 1000 spi... See more
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Honest casino, one of the most honest casinos I've ever played. I am sure that the game is fair and the results depend only on luck and my skills. Withdrew my winnings several times and everything wen... See more
Company replied
I registered at FgFox casino and from begining all worked very good, smooth, they have great selection of games - all I love and play. They also offer quite good bonuses, I like especially Thursday bo... See more
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Company details
Written by the company
FgFox Casino is a breath of totally fresh gaming experience in the scene, that continues to impress you, over and over again. Apart from this welcome package that will give you the boost you need to start your journey, the casino has a great variety of generous bonuses, impeccable customer service and a wide range of great games powered by the biggest software providers in the industry. Over 5,000 slot and casino games, including live dealers, make up a great unforgettable experience!
Contact info
Hungary
- support@fgfox.com
- fgfox.com
4.0
Great
420 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 1 month
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Good casino and GABRIEL SUPPORT
13 November 2022
Unprompted review
Reply from FGFOX Casino
Hello there,
Thank you for your positive review!
We're delighted to hear that you find our casino good for your gaming needs and providing excellent customer support is a priority for us, and we're glad to know that one of our mangers has made a positive impact on your experience.
Thank you for choosing our casino, and we look forward to continuing to exceed your expectations!
Best regards,
FgFox Casino.
Good working casino and verry good…
Good working casino and verry good bonus optios. Fast communication verry fast application and do easy to use also the mobile version os working great...
11 November 2023
Unprompted review
Reply from FGFOX Casino
Hello there,
Thank you for taking the time to share your positive experience with our casino.
We're especially pleased to know that you appreciate our communication via managers and the seamless experience provided by our mobile version. Your feedback encourages us to continue delivering a top-notch gaming experience for players.
Thank you for choosing our casino, and we look forward to providing you with more excitement in the future!
Best regards,
FgFox Casino.
One of the best
One of the best! Very quick fund withdrawals, excellent support, really a lot of games and providers, honest bonuses! I defenitly recommend this one!
7 November 2023
Unprompted review
Reply from FGFOX Casino
Hi there,
We're thankful for sharing your honest experience with us.
We're thrilled to hear that you've had positive experiences with our quick withdrawals of your winnings and bonus offers that you can choose on our site. Your recommendation means a lot to us, and we're delighted to have provided you with a top-notch gaming experience.
We look forward to welcoming you back in our casino soon !
Best regards,
FgFox Casino.
I am trying to upload documents for kyc…
I am trying to upload documents for kyc and they are just making fun of me. First they told me i can send drivers license as a proof of address and it didn't work then they said to send a bill and i sent them a bill and it still wasn't good enough for them. Now they want a bank statement. What is next?
30 October 2023
Unprompted review
Reply from FGFOX Casino
Hello there !
We're really sorry to hear about your last experience with us.
We sincerely apologize for the frustration you've experienced with our verification process. We understand how important this step is, and we want to ensure it's as smooth as possible for our customers.
Our team is committed to ensuring the security and compliance of our platform, which is why we have specific requirements for document verification. We're sorry for any miscommunication or misunderstandings in your case. Your feedback is valuable, and we will work to improve our guidance and support for customers during their verification.
Please don't hesitate to reach out to our customer support team, and we will do our best to help resolve the situation to your satisfaction.
Best regards,
FgFox Casino.
Do not fall for their free bonus money
Do not fall for their free bonus money. They take all your money and you can only play their bad bonus games. No live roulette no live blackjack. I deposited 20 euro and I got 40. So 20 euro bonus but they lock the whole 40 euro. Support told me this and it was not listed on their page about bonusses. I told support that I want to cancel my account and I want a refund. They denied that completely.
Let me put it in simple terms for you:
You put 20 euro in
you get 40 euro
You have to play that 40 euro for >1800 euro. Meaning of that 40 euro you have to place 1800 euros in bets.
Normal casino make it that if you go all in or below 1 euro the minimal bet is cancelled as you have wagered everything. All the big casinos in netherlands do this.
But with fg fox your max bet for bonus funds is 5 euro.
Think about that 1800 / 5 is 360 rounds that you have to play at the maximum bet.
DO NOT PLAY here it is just throwing your money away to a stranger
10 October 2023
Unprompted review
Reply from FGFOX Casino
Hello there,
We're truly sorry to hear about your less than satisfactory experience at our casino, and we sincerely appreciate your feedback.
First deposit bonus include bonus funds that can be played only in bonus games and we're sorry to hear that you were disappointed with our game selection. We'll definitely take your feedback into account as we consider future updates to our game offerings.
Please don't hesitate to contact our customer support team to discuss your concerns in more detail again, so we can handle and review it for you.
Best Regards,
FgFox Casino.
It’s really everything going good 👍
10 September 2023
Unprompted review
Reply from FGFOX Casino
Hello there,
Thank you for taking the time to leave a review about our casino!
It is a real pleasure to see positive feedback from our customers. That is why we are constantly hard work on improving our service!
Thank you for being our customers! Thank you for choosing FGFOX Casino!
very good free spins
15 July 2023
Unprompted review
Reply from FGFOX Casino
Hello there,
We're thrilled to hear that you're enjoying the free spins at FgFox Casino! Providing exciting and rewarding experiences for our players is our top priority, and it's fantastic to know that you're benefiting from our promotions.
If you have any questions or need assistance with anything at all, please don't hesitate to reach out to our customer support team. They're available to help you with any queries you may have.
Thank you for choosing FgFox Casino as your gaming destination, and we look forward to providing you with more enjoyable moments and bonuses in the future!
Best regards,
FgFox Casino
Really fun casino with a wide variatie…
Really fun casino with a wide variatie of games and friendly customer support
1 September 2023
Unprompted review
Reply from FGFOX Casino
Dear Iza,
Thank you for your kind words!
We're delighted to hear that you find our casino really fun and appreciate our wide variety of games. Our friendly customer support team is here to assist you whenever you need it.
If you ever have any questions or need assistance with anything, please don't hesitate to reach out. We aim to provide an enjoyable and seamless gaming experience for all our players.
Happy gaming, and we look forward to having you back at our casino!
Best wishes,
FgFox casino
Top casino always
24 August 2023
Unprompted review
Reply from FGFOX Casino
Hi there,
We appreciate your positive feedback and loyalty to our casino!
It's fantastic to hear that you consider us a top casino. We aim to provide the best possible gaming experience for our valued players.
If you have any suggestions or if there's anything specific you enjoy about our casino, please feel free to share. Your input helps us continually improve and deliver an outstanding gaming experience.
Thank you for choosing us as your preferred casino destination!
Best regards,
FgFox Casino
Ignoring.. SCAM!
See my other review from Jacktop Casino.
I went to the chat to ask why i dont here nothing from my vip manager Markus anymore. Markus sent me daily alot of emails with offers and to stay at FG Fox.
When i was on the chat i got exact te same person from Jacktop casino that is ignoring me there. his name Gabriel
I confront him with screenshots and he was in shock (fake shock)
When i kept talk to him that he is the same person from Jacktop but working also for Fg fox. he kept denied. I kept asking for my Vip manager and dont understand why i dont here nothing anymore.
Fast forward. When i confronted them that they are ignoring me and i am thinking they are the same people from jacktop they ghosted my. The kept reading my chat with 0 response. What is going on with these casino? When you make an complain or you have to receive money they GONE!
Reply back
You guys are really bad for this. On trustpilot you give such a beautiful nice answer. But unfortunatly i still wont here nothing from you. You are still ignoring
31 August 2023
Unprompted review
Reply from FGFOX Casino
Hello there,
We apologize for the inconvenience you've experienced, and we take such matters seriously.
Your feedback is essential in helping us improve our services. We will investigate the issue and take appropriate actions to ensure that our customers receive the support and assistance they need. Thank you for bringing this to our attention.
If you have any additional information or concerns, please don't hesitate to share them with us.
Kind regards,
FgFox Casino
I spent 3580 euros over the past 2…
I spent 3580 euros over the past 2 months and never won a single time. Mostly played pragmatic Gates of Olympus.
I would expect to win at least something. But nothing whatsoever. Not even 400 euro's. I know losing is part of the game, the house always wins, but this is ridiculous.
23 August 2023
Unprompted review
Reply from FGFOX Casino
Hello there,
Thank you for sharing your experience with us. We value all feedback, whether positive or negative, as it helps us better understand the experiences of our players and work towards improving them.
We're sorry to hear that you haven't had a winning streak while playing Pragmatic's Gates of Olympus over the past two months. We understand how disappointing it can be when luck doesn't seem to be on your side. It's true that the outcome of each game is determined by chance, and winning or losing streaks can vary widely.
We always strive to create an environment where our players can have an enjoyable and fair gaming experience. If there's anything specific you'd like to discuss or any assistance you need, please feel free to contact our customer support team. They're here to help and provide any information you might need.
Thank you once again for your feedback, and we look forward to providing you with a better experience in the future.
Best regards,
FgFox Casino
Good casino wunderful
12 August 2023
Unprompted review
Reply from FGFOX Casino
Hello Robbie,
Thank you for sharing your thoughts on your experience at our casino. We're pleased to hear that you find our casino to be good and wonderful.
We strive to create a top-notch gaming environment for our players, offering a wide range of games and a user-friendly interface. Your satisfaction is our ultimate goal, and we're glad to know that you're enjoying your time with us.
If you have any further feedback or if there's anything specific you appreciate about our casino, please feel free to let us know. Your input helps us continuously improve and provide the best possible experience for our players.
Best regards,
FgFox Casino
Reply from FGFOX Casino
Hello there,
Thank you for taking the time to share your feedback about your experience at our casino. We're delighted to hear that you had a nice win and that our communication and bonuses added to your positive experience.
At our casino, we aim to provide not only exciting gameplay but also clear communication and rewarding bonuses for our players. Your satisfaction is our priority, and we're glad to know that our efforts have contributed to your enjoyment.
If you have any further comments, questions, or suggestions, please don't hesitate to reach out. We're here to ensure your gaming experience remains exceptional.
Best regards,
FgFox Casino
Reply from FGFOX Casino
Hello there,
Thank you for taking the time to share your thoughts about our casino! We're thrilled to hear that you're enjoying the variety of games we offer and find our layout appealing.
Creating a user-friendly and engaging gaming environment is one of our top priorities, and we're delighted that you've found our efforts in this direction to be successful.
If you ever have any suggestions for improvement or if there's anything specific you'd like to see, please feel free to let us know. We're always looking for ways to enhance the player experience.
We're glad to have you as part of our casino community and hope you continue to have a great time playing at our casino.
Best regards,
FgFox Casino
Casino with many bonus to recive and…
Casino with many bonus to recive and all best paymant methods to use. Support answer really fast and help with everythink. In my opinion they have everythink what Casino should have.
20 August 2023
Unprompted review
Reply from FGFOX Casino
Hello there,
We greatly appreciate your positive feedback about our casino! It's wonderful to hear that you're satisfied with the range of bonuses we offer as well as the variety of payment methods available.
Our goal is to ensure that our players have a seamless and enjoyable experience, and we're delighted that our fast and helpful customer support has contributed positively to your time with us.
Thank you for highlighting the aspects you find important in a casino. We are dedicated to providing a comprehensive and user-friendly platform for all our players.
Should you ever need any assistance, have questions, or want to share more insights, please don't hesitate to get in touch. We're here to provide you with the best gaming experience possible.
Thank you for choosing us and being a part of our casino community.
Best regards,
FgFox Casino
Best and fast reaction and help with…
Best and fast reaction and help with withdrawal
5 May 2023
Unprompted review
Reply from FGFOX Casino
Hello Gabriel,
Thank you for taking the time to share your experience with us. We're thrilled to read that you've had a positive interaction with our casino, especially regarding our quick response and assistance with withdrawals.
Providing timely and efficient support, especially when it comes to withdrawals, is a top priority for us. We understand the importance of a smooth and hassle-free experience for our players.
If you ever have more feedback, questions, or if there's anything else we can assist you with, feel free to reach out. We're here to make your time with us enjoyable and convenient.
Thanks again for your kind words and for being a part of our casino community.
Best regards,
FgFox Casino
great casino
great casino, lots of providers, no problem with payment, support will always help, I heartily recommend it
4 August 2023
Unprompted review
Reply from FGFOX Casino
Dear Adrian,
Thank you so much for taking the time to share your positive feedback about our casino. We're thrilled to hear that you're enjoying your experience with us!
It's fantastic to know that you appreciate our wide range of game providers and that you've had smooth payment transactions. Our customer support team is always here to assist you whenever you need help, and we're glad they've been able to provide you with the assistance you required.
Your recommendation means a lot to us. We're committed to providing a top-notch gaming environment for our players, and we're glad to see that reflected in your review.
If you have any further comments, questions, or suggestions, please don't hesitate to let us know. We're here to make your time with us as enjoyable as possible.
Thank you once again for choosing our casino!
Best regards,
FgFox Casino
nice and great casino.
18 August 2023
Unprompted review
Reply from FGFOX Casino
Hello there,
Thank you for your kind words and for taking the time to share your feedback about our casino.
We're excited to hear that you find our casino to be nice and great. Providing a positive and enjoyable gaming experience for our players is our ultimate goal, and we're glad to know that we're meeting your expectations.
If you ever have any questions, suggestions, or if there's anything we can do to make your experience even better, please don't hesitate to reach out to us. Your satisfaction is our priority.
Thank you for choosing to play at our casino. We look forward to providing you with more excellent moments and entertainment in the future.
Best regards,
FgFox Casino
Best casino ever
16 August 2023
Unprompted review
Reply from FGFOX Casino
Dear Mark,
Thank you so much for your wonderful feedback about our casino! We are thrilled to hear that you consider us the best casino ever.
Our team works tirelessly to provide an exceptional gaming experience for our players, and knowing that we have met your expectations is truly gratifying. We pride ourselves on offering a wide variety of games, exciting promotions, and excellent customer service to make your time with us as enjoyable as possible.
Thank you once again for your kind words and for choosing us as your preferred casino.
Best regards,
FgFox Casino
Alot of slots fast payouts good casino
18 August 2023
Unprompted review
Reply from FGFOX Casino
Hello,
Thank you for sharing your feedback about our casino! We're delighted to hear that you've enjoyed your experience with us.
It's great to know that our wide variety of slots has caught your attention. We believe in offering our players a diverse range of games to choose from to ensure there's something for everyone's preferences.
Fast payouts are a priority for us, and we're glad that you've had a positive experience in this regard. We understand the importance of receiving your winnings promptly.
Should you have any questions, suggestions, or if there's anything else we can do to make your time with us even better, please feel free to let us know. We're here to provide you with top-notch entertainment and service.
Thank you for choosing us as your casino of choice, and we look forward to providing you with more great experiences in the future!
Best regards,
FgFox Casino
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