Have just taken delivery of a superb Canon 135mm f2.8 lens. It came wrapped in swathes of bubble-wrap and was thus extremely well protected. When unwrapped I found there was not a mark on it - absolut... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have recently bought a Nikon F2S with a Nikon 50mm F2 AI lens from Ffordes, and I must say that their customer service is second to none. I can and indeed will always most highly recommend them. They are (for me at least) the perfect Camera shop. I look forward to doing further business with them in the near future.
Great experience. Had been looking for my camera and found that Ffordes had it at the best price. Next day delivery arrived perfectly protected. Absolutely delighted.
A used Canon 6D arrived the day after I ordered it, another great purchase from the best place to buy second hand equipment from. This was my first mail order experience from Ffordes as I'm lucky enough to live a short car journey away and it lived up to all my expectations. Thanks Ffordes and Royal Mail for the first class attention.
Ordered a Leica lens just ahead of Christmas - arrived quickly as described in lovely condition.
On a previous case where I ordered a used Fuji and it was faulty they quickly and curteously refunded with no problems at all.
A camera dealer I'd use again.
Ffordes Photographic gear, is my go to camera store when looking for high quality cameras, over the years, I have bought several cameras from them, the staff are knowledgeable on cameras, their service is 1st class, would highly recommend them.
Very helpful and knowledgable people who are in a top niche market. The premises are like Alladin’s cave to the enthusiast. Always happy to do business here.
I've used Ffordes to sell and buy equipment over a number of years. The service they provide is simply outstanding: knowledgeable, fair, efficient, honest and friendly. They are a pleasure to deal with. If you are considering using their services I would urge you not to hesitate. Totally trustworthy.
Ffordes is the first place I look to for camera gear. It’s staff are knowledgeable and extremely helpful. They have kept going in difficult circumstances during COVID-19. Their responsiveness is amazing - I realised that I had missed something off my order and they managed to intercept it and add the item just as it was leaving to be shipped. You can’t do better as far as I am concerned.
Having sold and bought many items through Ffordes I can’t speak highly enough of them. Great customer service, friendly and very knowledgeable staff. They are always happy to go the extra mile to ensure the customer is looked after, some may say old style customer service where the customer needs are paramount.
Brilliant experience for me. Staff at Ffordes are very welcoming and happy to answer any questions. Anything I asked of them the did for me (even negotiated on the price!). Was quite nervous perchasing a rare and expensive lens from the other side of the world, but it arrived today as described and in the order as expected. Will definatley shop again and would recommed these guys to anyone. Nice work Ffordes from a very satisfied customer.
Martin.
Great to deal with a family business that puts customer service right up front along with valued advice and help. Ffordes are my No 1 🎥📷😁
Delt with Ffordes for years, always found them very helpful and prices are always keen. Only ever had one minor problem with a purchase which was resolved very quickly and in an extremely friendly manner. I always look at them first when buying or selling gear.
Have dealt with Ffordes for a few years now and always received very good service and great advice. Staff are very friendly and helpful too.
I made an order for a used battery grip but due to a glitch I got an email to say ordered but not so. On the first opportunity Ffordes phoned me to say that the payment had not gone through. So dropping everything I reordered said battery grip as it was now back on their site for anyone to buy. But luck was on my side and I got it and had another confirmation to say so and payment had gone through. If I had not been available I could have missed my emails but due to the prompt service of Stevee at Ffordes all ended well with me getting my battery grip the following day. Fantastic service which is why they are my first go to site if I want something and usually am rewarded by their site and overall efficiency.
David Morgan
Required an additional Manfrotto 272 expanding background cross-bar for our new studio!
Located a used Manfrotto 272 online at Ffordes :-)
Very carefully packaged/protected + fast delivery!
Looks brand-new, seriously - delighted!
Thank you :-)
Kind regards,
Richard at The Photographic Art Company
First rate company and first rate staff. Have bought many times and so long as I have the funds I hope to continue buying from them. Latest order I made a mistake but a quick call and it was sorted with no fuss or drama. Steve E and Alistair, hope that’s the right names, you were brilliant.
Equipment Has always been well described, often better than described, and always well packaged and promptly posted.
Thank you
Terrific service - we took a collection of old cameras and equipment that had been in the loft for 25 years. We got a very fair valuation, and rapid payment. Can’t recommend too highly
Extremely helpful and knowledgeable staff. Nothing was too much trouble. Absolutely delighted with second hand purchase. Have used Ffordes many times and will very happily continue to do so.
This is the second time I have bought cameras from Fffordes, always in immaculate condition and delivered without delay...Also, great customer service
I have bought a couple of used items from this store and the quality and customer service have always been excellent.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.