Fettle. Faff-free bike repair | fettle.cc - Sheffield Reviews 14

TrustScore 4.5 out of 5

4.4

Townhead Street, S1 1YG Sheffield, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I took my son’s bike in as the breaks were knackered and tyres needed air among other things. Coran was amazing, he advised exactly what he would which was a mini service as it was a child size bike.... See more

Company replied

Rated 5 out of 5 stars

Communication was really great - especially like the online system where all work is itemised, any issues can be discussed and there is a clear projected timescale. Even though it’s city centre it was... See more

Rated 5 out of 5 stars

I had used Fettle Sheffield for my brakes a couple of weeks ago and again today for my rear wheel which was the unfortunate victim of riding through the slums. All of my experience with the guys ha... See more

Rated 5 out of 5 stars

My bike does ride just like new now! Not that I know how it used to be when new since I got it second hand. Booking was simple and straightforward with good communication in both emails and messages... See more


Company details

  1. Bicycle Repair Shop

Written by the company

At fettle, we’ve put the ‘service' back into bike servicing by providing the fastest, simplest and most convenient way of helping you get back on the road and keep safe in the saddle. With all services and repairs bookable online and through the app, we're combining old school expertise with tech-led innovation. With a network of repair workshops across London (we'll also collect your bike from you), we're currently crowdfunding to take fettle to the rest of the UK.


Contact info

  • Townhead Street, S1 1YG, Sheffield, United Kingdom

  • 441146971756

4.4

Excellent

TrustScore 4.5 out of 5

14 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 26% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I took my son’s bike in as the breaks…

I took my son’s bike in as the breaks were knackered and tyres needed air among other things. Coran was amazing, he advised exactly what he would which was a mini service as it was a child size bike. The price was more than fair at £20 and the service was excellent I will 100% be going back and would highly recommend to anyone who needs any bike repairs.

5 March 2026
Unprompted review
Fettle. Faff-free bike repair | fettle.cc - Sheffield logo

Reply from Fettle. Faff-free bike repair | fettle.cc - Sheffield

Hi Joe, thank you so much for this excellent review! We're so pleased to hear that Coran provided such great customer service at your recent appointment. We truly appreciate your recommendation, and we'll be sure to pass your kind words along. Thank you!

Rated 5 out of 5 stars

Swift, Honest trustworthy cycle repairs

Took my bike a few times for some repairs which I have been so impressed with. It’s refreshing to find a decent cycle mechanic that you can trust and these guys are just that. I had a new bottom bracket fitted today was in and out in 20 mins great service I feel I have found a gem of a cycle shop in Sheffield very refreshing thanks guys !!!

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Usual polite and efficient service

Usual polite, efficient and professional service from Coran and Paul at Fettle Sheffield. The app makes booking work in, approving (very prompt and competitive) quotes, and paying for Labour and parts such as breeze. That’s why I trust these guys to maintain my expanding fleet of bikes.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Very chill, very professional

I had used Fettle Sheffield for my brakes a couple of weeks ago and again today for my rear wheel which was the unfortunate victim of riding through the slums.

All of my experience with the guys have been positive and if there was any judgement about how useless I am with bike maintenance - they don’t show it! Very pleased and will be using Fettle Sheffield for all my bike maintenance needs. Thank you!

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service

My bike does ride just like new now! Not that I know how it used to be when new since I got it second hand.
Booking was simple and straightforward with good communication in both emails and messages. I was expecting additional charges since I never had the bike serviced before. But everything was explained clearly, both in the shop and in their message.
The best part was the ability to use Klarna to pay in three instalments directly from my phone.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed with the service …

Very impressed with the service …. Knowledgeable staff took time to explain all their procedures
Clear communication at all times via text email
My bike now feels like a brand new machine …. Many thanks

23 May 2025
Unprompted review
Rated 5 out of 5 stars

First class

Really happy, great service, attentive lads in the shop and really good communication, felt well informed throughout !

20 May 2025
Unprompted review
Rated 5 out of 5 stars

carbon spoked Hunt wheel service

I needed my carbon spoked Hunt wheel truing and you provided a fantastic service at a really reasonable price.
You worked with me to courier the wheel back and all completed in just a few short days. Coran the manager at Sheffield was excellent.
Thank you I will have no hesitation in using your services again.

22 April 2025
Unprompted review
Rated 5 out of 5 stars

Great Communication

Communication was really great - especially like the online system where all work is itemised, any issues can be discussed and there is a clear projected timescale. Even though it’s city centre it was really easy to bring my bike down in the car. Bike looks good as new and staff were really friendly and knowledgeable, would definitely use Fettle again.

11 April 2025
Unprompted review

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