Highly recommend Felt Ball Rug I order balls in units of 1000 and the quality is fantastic
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Looking back to the previous comments, obviously im not the only one who experienced the terrible customer service this company provides. Absolute no way to get in touch with them, tried emails, live... See more
After waiting longer than expected and not being able to contact the business in any way I wondered if I had lost my money, however I did receive my order eventually and all of the felt balls arrived... See more
Beautiful rug and excellent communication. The colours we chose worked perfectly in our room - designing our own rug was a really good experience. The sample chart was really useful and the sample pho... See more
Company details
Information provided by various external sources
Felt Ball Rug Australia Has Fair Trade Handmade Felt Ball Rugs For Nursery From Nepal. Free Shipping to Australia, New Zealand, UK, USA, Canada & Worldwide.
Contact info
Jenkins Street 15, 2097, Collaroy, Australia
- sales@feltballrug.com.au
- feltballrug.com.au
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Hasn’t replied to negative reviews
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Packaging was terrible
Packaging was terrible, very old and shabby looking like it was from the bin. The felt balls were also poor quality.

Reply from Felt Ball Rug Australia
They sent me the wrong rug but this was…
They sent me the wrong rug but this was sorted within 24 hours, they were in contact the whole time to make the change over as easy as possible. Great customer service and the rug is beautiful!
excellent products
excellent products, great range, great value and fast delivery, I wouldn't order anywhere else.
Excellent service
Excellent service . Happy with the purchase . Have recommended them too . And will purchase again in future
I love the colours and quality of the…
I love the colours and quality of the felt balls, and the order arrived very quickly and was well packaged and organised. I will order from them again.
Having a ball!
Could not be happier with our Marshmallow rug. My two year old daughter LOOOVES it and insists we all sit and play on it with her. The colours are perfect and the texture adds another dimension to the room. Amazeballs!
Beautiful rug and great communication
Beautiful rug and great communication. Absolutely love it. Thanks :)
Wonderful prompt service
Wonderful prompt service. Very happy with product.
Outstanding service
Outstanding service. Ordered a custom designed rug and received photo sample by email almost immediately, then the actual rug arrived about a week after ordering it and it’s perfect!! Thanks felt ball rug Aus :)
Such a beautiful rug
Such a beautiful rug. Nice and thick and amazing quality. Delivery was fast which was great too!
Beautifully crafted product
Beautifully crafted product both in appearance & quality. Highly recommend.
Great Felt slippers
Great slippers good fit and a quality product highly recommended.

Reply from Felt Ball Rug Australia
felt ball review
I was pleased with my purchase and prompt delivery of the felt balls. However the colours varied slightly to the images on the website. The quality was also great.
Felt Ball Rug Australia
Felt Ball Rug Australia, were so helpful from the onset. They were patient with me as I came back and forth with colour changes. I am an Interior Designer, so its important I get things right. I will definately use them in future projects!
Beautiful work.
Perfect addition to my apartment
Perfect addition to my apartment! Great quality, feels great under your feet and looks AMAZING!
Love ❤️
I’m absolutely impressed with the speed in which the rug was made and delivered.
So pleased with my colour choice. Many thanks to all involved.
A company doing all the right things...
It's great that we're able to choose our own colour combinations for the rugs. High level of communication - when they didn't have one of the colours in stock they made a mock-up of what the rug would look like without this colour and emailed a photo of the mock-up, asking whether I wanted to proceed with this or wait. Good on them for transparency, and for their focus on giving women in the community a hand up!
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