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Felix Health Reviews 3,034

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, caring approach, and extensive knowledge, making them feel heard and understood. People find the user experience to be seamless, quick, and incredibly convenient, often highlighting the ease of accessing care from home. The service is frequently described as excellent, with many appreciating the efficiency and the clear, straightforward communication. Reviewers are particularly impressed with the quick response times from both the medical staff and customer support, noting that their questions are answered promptly and thoroughly.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the medical staff for being... See more

User experience

Clients share positive opinions on user experience, highlighting the platform's ease of use and convenience.... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed, reliability, and... See more

Response time

Reviewers consistently report positive feedback about response times. Customers frequently praise the quick... See more

Customer service

Consumers generally express satisfaction with customer service. Many reviewers highlight that their questions... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My NP was professional and caring. She really understood my health concerns. Her assessment of my situation was exactly what I was trying to convey. Her follow up questions, responses and treatme... See more

Company replied

Rated 5 out of 5 stars

It was simple, quick and effective. The communication’s great, never waited more than a day for a response and they kept me informed and my package arrived super quick, I’m happy.

Rated 5 out of 5 stars

Needed a quick treatment for my skin which I know worked in the past, and it’s a long wait to see a dermatologist where I live. I went into my account, chatted with a health provider, ordered the rig... See more

Company replied

Rated 5 out of 5 stars

I love how convenient this is. There doctor was in contact with me almost immediately and once we discussed symptoms, the medical.plan was sent to me same day. It is also great that my benefits cove... See more

Company replied


Company details

  1. Online Prescription Medication Vendor
  2. Online Pharmacy
  3. Pharmacy
  4. STD Testing Service
  5. Weight Loss Service

Written by the company

Get care today with Felix. Access personalized healthcare for weight loss, erectile dysfunction, diabetes, hair loss, acne, and more — prescribed online and delivered discreetly.

On-demand treatment for everyday health

Written by the company

Treatment that comes to you
Skip the trip to your doctor’s office and the line at your local pharmacy. Access treatment on any device, plus free shipping on all medication.
Clinically proven treatments
Access prescription treatments, supported by science and prescribed by our experienced healthcare practitioners.
Truly compassionate care
No judgement, no stigma. Instead, a practitioner who’s there for you when you need them.

Contact info

Do weight loss differently

Weight loss treatment backed by science, not opinions

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

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Rated 5 out of 5 stars

Great Service

Great service and fast response. Very happy with the process.

7 May 2026
Felix Health logo

Reply from Felix Health

Hi Todd, we so appreciate the kind words. So glad the response was quick and that the process felt smooth on your end.

Rated 5 out of 5 stars

Quick and helpful for dermatology

Needed a quick treatment for my skin which I know worked in the past, and it’s a long wait to see a dermatologist where I live. I went into my account, chatted with a health provider, ordered the right skincare and it was in the mail the next day. They also directly billed my insurance so my out-of-pocket expense was minimal. Seamless and quick experience and my skin will be on the road to recovery soon!

7 May 2026
Felix Health logo

Reply from Felix Health

Hi there, love hearing this! Really glad we could save you the dermatologist wait and get the right skincare out the next day, and great to hear the direct billing kept your out-of-pocket low too. Rooting for your skin.

Rated 5 out of 5 stars

Fast and easy.

Fast and easy.

7 May 2026
Felix Health logo

Reply from Felix Health

Hi John, thanks so much for the kind words! Really glad it felt fast and easy on your end.

Rated 5 out of 5 stars

Blair has been amazing navigating all…

Blair has been amazing navigating all of my questions and treatment. 10/10 experience..

8 May 2026
Felix Health logo

Reply from Felix Health

Hi Monika, this just made our day! I will be sure to pass these kind words along to Blair, she will be so glad to hear it.

Rated 5 out of 5 stars

Great experience, fast and informative

I had a great experience. I was taken care of quickly and informed every step of the way. Its taken less than a week from consultation to delivery of my meds.
Thanks for a very needed service.

7 May 2026
Felix Health logo

Reply from Felix Health

Hi Lea, so glad you felt informed every step of the way and that we could get the meds to you in under a week. Thanks for taking the time to share!

Rated 5 out of 5 stars

Thanks for the help will definitely use…

Thanks for the help will definitely use you again

6 May 2026
Felix Health logo

Reply from Felix Health

Hi Allen, we so appreciate you taking a moment to leave this. Really glad we could help, and we will be here whenever you need us next.

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate, prompt replies, overall very positive experience. Thank you!

4 May 2026
Felix Health logo

Reply from Felix Health

Hi Donna, thanks so much for sharing this! Really glad the platform has been easy to navigate and that the replies have come through quickly for you.

Rated 5 out of 5 stars

Excellent Practisioner!

Ashley is really great and response time is excellent. She is always able to answer my questions.

6 May 2026
Felix Health logo

Reply from Felix Health

Hi Kathleen, love hearing this! I will be sure to pass these kind words along to Ashley, she will be so happy to hear it.

Rated 5 out of 5 stars

Felix does an awesome job communicating…

Felix does an awesome job communicating and keeping me informed.

6 May 2026
Felix Health logo

Reply from Felix Health

Hi James, so glad we have been keeping you informed every step of the way, that is something we really care about. Appreciate the kind words!

Rated 5 out of 5 stars

Helpful and honest

Helpful and honest

6 May 2026
Felix Health logo

Reply from Felix Health

Hi Len, we so appreciate the kind words. Really glad the experience has felt helpful and honest on your end.

Rated 5 out of 5 stars

Really easy to use

Really easy to use, and very efficient!!

7 May 2026
Felix Health logo

Reply from Felix Health

Hi Laura, what a lovely note to read! Really glad the platform has been easy to use and efficient for you.

Rated 4 out of 5 stars

The initial set up was simple and easy

The initial set up was simple and easy. I have enjoyed texting with my NP, Khulood and she gets back to me in a reasonable amount of time. So far, one issue I am having is I cannot access my treatment plan in my chat history; it has been blocked. I have asked Khulood about it, so hopefully, it can be fixed.
Also, I was very happy to be found eligible for the program I am receiving from you as my family doctor has been unwilling to provide me with HRT!
Many thanks

6 May 2026
Felix Health logo

Reply from Felix Health

Hi Lisa, thanks so much for sharing all of this. Really glad the setup felt easy and that NP Khulood has been responsive, and sorry to hear about the treatment plan being blocked in your chat history. If it is not sorted in the next day or two, please send us a message through the chat in your Felix account, and we will dig in right away.

Rated 5 out of 5 stars

Quick service.

4 May 2026
Felix Health logo

Reply from Felix Health

Hi Marinella, so glad the service has felt quick on your end. Appreciate you taking a moment to leave this!

Rated 5 out of 5 stars

I finally felt heard

I finally felt like I was being listened to and not dismissed or minimized. A treatment plan was offered and all my questions were answered in depth!

5 May 2026
Felix Health logo

Reply from Felix Health

Hi Sara, this means so much to read. So glad you finally felt heard, and lovely to hear your questions got the depth they deserved.

Rated 5 out of 5 stars

Fast

Fast, easy and convenient

5 May 2026
Felix Health logo

Reply from Felix Health

Hi Tara, thanks so much for the kind words! Really glad the experience has felt fast, easy, and convenient for you.

Rated 5 out of 5 stars

Easy Peasy

The website was incredibly easy to navigate.
Fast response time to all inquiries.
Provided detailed information for all services.

5 May 2026
Felix Health logo

Reply from Felix Health

Hi David, so glad the site felt easy to navigate and that the responses came through quickly with the detail you needed. Appreciate you taking the time!

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