For people who have phone anxiety, Felix is your friend. I've been using Felix for years, and I've only had to talk to someone on the phone once, maybe twice. I can't tell you how valuable that is... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My NP was professional and caring. She really understood my health concerns. Her assessment of my situation was exactly what I was trying to convey. Her follow up questions, responses and treatme... See more
Company replied
I love how convenient this is. There doctor was in contact with me almost immediately and once we discussed symptoms, the medical.plan was sent to me same day. It is also great that my benefits cove... See more
Company replied
Needed a quick treatment for my skin which I know worked in the past, and it’s a long wait to see a dermatologist where I live. I went into my account, chatted with a health provider, ordered the rig... See more
Company replied
Company details
Written by the company
Get care today with Felix. Access personalized healthcare for weight loss, erectile dysfunction, diabetes, hair loss, acne, and more — prescribed online and delivered discreetly.
On-demand treatment for everyday health
Written by the company
- Treatment that comes to you
- Skip the trip to your doctor’s office and the line at your local pharmacy. Access treatment on any device, plus free shipping on all medication.
- Clinically proven treatments
- Access prescription treatments, supported by science and prescribed by our experienced healthcare practitioners.
- Truly compassionate care
- No judgement, no stigma. Instead, a practitioner who’s there for you when you need them.
Contact info
304-488 Wellington St W, M5V 1E9, Toronto, Canada
- https://www.felixforyou.ca/contact
- felixforyou.ca
Do weight loss differently
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Felix does an awesome job communicating…
Felix does an awesome job communicating and keeping me informed.
6 May 2026
Reply from Felix Health
Hi James, so glad we have been keeping you informed every step of the way, that is something we really care about. Appreciate the kind words!
Reply from Felix Health
Hi Len, we so appreciate the kind words. Really glad the experience has felt helpful and honest on your end.
Reply from Felix Health
Hi Laura, what a lovely note to read! Really glad the platform has been easy to use and efficient for you.
The initial set up was simple and easy
The initial set up was simple and easy. I have enjoyed texting with my NP, Khulood and she gets back to me in a reasonable amount of time. So far, one issue I am having is I cannot access my treatment plan in my chat history; it has been blocked. I have asked Khulood about it, so hopefully, it can be fixed.
Also, I was very happy to be found eligible for the program I am receiving from you as my family doctor has been unwilling to provide me with HRT!
Many thanks
6 May 2026
Reply from Felix Health
Hi Lisa, thanks so much for sharing all of this. Really glad the setup felt easy and that NP Khulood has been responsive, and sorry to hear about the treatment plan being blocked in your chat history. If it is not sorted in the next day or two, please send us a message through the chat in your Felix account, and we will dig in right away.
Ashley is wonderful to deal with :)
6 May 2026
Reply from Felix Health
Hi there, love hearing this! I will be sure to pass it along to Ashley, she will be so glad to hear it.
Quick service.
4 May 2026
Reply from Felix Health
Hi Marinella, so glad the service has felt quick on your end. Appreciate you taking a moment to leave this!
Reply from Felix Health
Hi Jason, we so appreciate the note. Really glad the refill came through quickly for you.
I finally felt heard
I finally felt like I was being listened to and not dismissed or minimized. A treatment plan was offered and all my questions were answered in depth!
5 May 2026
Reply from Felix Health
Hi Sara, this means so much to read. So glad you finally felt heard, and lovely to hear your questions got the depth they deserved.
Reply from Felix Health
Hi Tara, thanks so much for the kind words! Really glad the experience has felt fast, easy, and convenient for you.
Love my nurse practitioner!
5 May 2026
Reply from Felix Health
Hi Cynthia, love hearing this! So glad your NP has been a great fit, we will be sure to pass it along.
Easy Peasy
The website was incredibly easy to navigate.
Fast response time to all inquiries.
Provided detailed information for all services.
5 May 2026
Reply from Felix Health
Hi David, so glad the site felt easy to navigate and that the responses came through quickly with the detail you needed. Appreciate you taking the time!
Reply from Felix Health
Hi Albert, we so appreciate the kind words. Really glad the advice and order handling felt prompt and professional on your end.
Very smooth experience going through…
Very smooth experience going through all the steps and questions. NP Jennifer was awesome. Overall very happy that Felix exists, making it easier to get treatments
5 May 2026
Reply from Felix Health
Hi Chuck, what a lovely review to read! I will be sure to pass these kind words along to Jennifer, and so glad we could make the process easier for you.
So far so good
So far so good. I haven't yet received the medications but I have enjoyed the quick service, and immediate response once I paid for the first consultation. This is my first virtual health service and so far so good.
5 May 2026
Reply from Felix Health
Hi Carla, thanks so much for sharing this! Really glad the consultation came through quickly, and we are excited for you to get your meds soon. Welcome to virtual care.
Reply from Felix Health
Hi Pat, love hearing this! Really glad it was a great experience from the very start through delivery.
Reply from Felix Health
Hi Susan, so glad the team has been quick and helpful with your questions. Appreciate the kind words!
Reply from Felix Health
Hi Leon, we so appreciate you taking a moment to leave this! Really glad we could answer all your questions and that it felt easy and fast.
The app is easy to use
The app is easy to use, and Rebecca is very helpful and approachable. Her responses are quick.
4 May 2026
Reply from Felix Health
Hi Shannon, what a lovely thing to read! I will be sure to pass these kind words along to Rebecca, she will be so happy to hear it.
A great process!
Felix makes the process very easy, and the NP is highly knowledgeable. I always come away feeling like I have been given all the information and options that I need to make an informed healthcare decision.
4 May 2026
Reply from Felix Health
Hi Victoria, thanks so much for taking the time to share this. Really glad your NP has been so knowledgeable and that you come away feeling informed about your options, that is exactly what we want.
I’m really enjoying the experience
I’m really enjoying the experience and the service. Everything is very well organized, simple, and fast. It surprised me positively, and I would definitely recommend it to many people.
4 May 2026
Reply from Felix Health
Hi Carolina, love hearing this! Really glad it has been a positive surprise so far, and we so appreciate the recommendation.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.