This review is based on the consult only. NP Melissa was caring and responsive. She answered my questions and came up with a healthcare plan that was carefully considered. I was impressed with the lev... See more
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Created with AI, based on recent reviews
Get care today with Felix. Access personalized healthcare for weight loss, erectile dysfunction, diabetes, hair loss, acne, and more — prescribed online and delivered discreetly.
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304-488 Wellington St W, M5V 1E9, Toronto, Canada
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Very easy communication. Appreciate the process with prompt feedback.

Reply from Felix Health
I love how convenient this is. There doctor was in contact with me almost immediately and once we discussed symptoms, the medical.plan was sent to me same day. It is also great that my benefits cover everything!

Reply from Felix Health
Quick responses.
Information is clear and I am encouraged to ask questions.

Reply from Felix Health
I love Felix. They are fast, safe and reliable. I get my medication on time and I always have someone to answer my questions

Reply from Felix Health
Suzy was very kind and patient with me. The website and app are user friendly. So far so good, Felix !

Reply from Felix Health
Helpful and attentive health care providers, no judgement, really like the no hassle experience!

Reply from Felix Health
All the practitioners i have worked with have been amazing. Fast responses, very knowledgeable and very professional. They helped me with my perimenopause and I couldn't be happier.

Reply from Felix Health
Dr was great, explained everything very thoroughly, asked me lots of questions and made me feel like this was the best plan for me based off her findings

Reply from Felix Health

Reply from Felix Health
Packages are always on time, tracking provided. Communication with the health providers is clear, concise and adaptable- I’ve been using them for years and always feel supported and treatments explained and tailored very well. Will absolutely continue to use this service

Reply from Felix Health
Easy to navigate site and quick responses with great information provided, helping you to make informed decisions and participate in your health care.

Reply from Felix Health

Reply from Felix Health
It is super simple to use. It gives me options of other products that are available and I may be interested in. Easy to contact my NP with questions.

Reply from Felix Health
I love the convenience and ease of access this allows! It's so nice to be able to message when I have a question, and get a response back. The providers have been really helpful. It's just a nice option to have. I work 3 jobs and its not easy to go to in person appointments.

Reply from Felix Health
RN Kate Auger was awesome. Helpful, knowledgable, professional, and prompt.

Reply from Felix Health
Great experience with Felix Health. The process was simple, fast, and very convenient. The healthcare providers were professional and responsive, and everything was easy to manage online. Delivery was quick, and the overall service exceeded my expectations. Highly recommend!

Reply from Felix Health
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