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Reformed  Reviews 

2,369
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 2,096 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers enthusiastically praise the delicious flavors, noting that the nutritious powders blend smoothly without leaving any unpleasant texture or grittiness behind in the cup. Purchasers frequently point out the impressive boost in daily energy, clearer skin benefits, and the exceptionally convenient preparation routine that saves time. However, some people mentioned that the product servings did not last as long as expected based on the initial packaging details and descriptions. A few customers also noted ongoing frustrations regarding delayed deliveries, missing promotional items, and a total lack of helpful responses from the support team.

What people talk about most

Product

Reviewers mention positive feedback about product, expressing satisfaction with the delicious taste and how... See more

Quality

Reviewers highlight positive aspects of quality, noting that the drinks are easy to blend, taste amazing, and... See more

User experience

People report positive experiences with user experience, finding the products easy to use, delicious, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being quick to... See more

Order

Consumers find order experiences mixed, as many reviewers highlight fast shipping and simple online... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It definitely does something good for you. However, not sure of the black residue at the bottom after you finish drinking. It looks dark black and bit creepy. Lastly, its super expensive. Will have to... See more

Company replied

Rated 5 out of 5 stars

My New Favourite Daily Matcha! 🍵💚 I’ve incorporated Feel Reformed Vanilla Matcha into my daily routine, and it’s become something I genuinely look forward to! I usually make mine with Oatly W... See more

Company replied

Rated 5 out of 5 stars

I have just lost four and a half stone in weight and wanted a way to take more protein and collagen. I've tried other products but to be honest they tasted awful, but a friend recommended Reformed an... See more

Company replied

Rated 5 out of 5 stars

I was dubious about the product and wanted to try it to see the results. After only 7 days I felt more alert, less fatigued and was dubious about the results so soon. After checking I realised I have... See more

Company replied


Company details

  1. Coffee Store

Written by the company

Elevating Health through Foundational Nutrition Excellence. Reformed tastes like the finest coffee in the world, but brings in exceptional health benefits.


Contact info

Promotion box for Reformed

Elevate Your everyday ritual

Your starter kit, on us. £47 of accessories with your first order

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.4

All reviews

(2,369)

2,107 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Coffee is amazing

Coffee is amazing, tastes great, easy to use and service was top notch

6 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi David,

Thank you for sharing this! We’re delighted you’re enjoying the coffee and finding it easy to fit into your routine. It’s also great to know you’ve had such a positive experience with our customer support.

We really appreciate your support and recommendation.

Your Reformed Team

Rated 2 out of 5 stars

Cancelling issues

I like the actual product though not sure I feel any benefits after a few good months. The real issue is I can’t cancel my subscription. The website said I don’t even have a subscription to cancel yet money is coming out of my account.
I have contacted customer services also.

6 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Lucy,

We sincerely apologise for the confusion and inconvenience while accessing your account.

We’ve checked the email address provided and currently can’t find any account or order associated with it. We’ve sent you a request for further information so we can locate the correct details and assist you directly.

For reference, our subscription is 100% flexible and can be edited, paused or cancelled at any time with no questions asked through our customer portal here

https://www.feelreformed.com/a/account/login

Your Reformed Team

Rated 1 out of 5 stars

⭐ 1/5

⭐ 1/5 – Be very careful before ordering

Extremely disappointing experience with Reformed Coffee. I ordered a deal that clearly included three coffees, Pure Creatine Monohydrate and a free set, but I received only two coffees, with the other items missing.

I paid for the full offer but did not receive what I ordered. I have photos of the order confirmation and everything that was delivered as evidence.

I am sharing this review to warn other customers to check their orders carefully before ordering. After this experience, I would think twice before placing another order with this company.

5 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Khaldon,

Thank you for bringing this to our attention. We’re sorry for the inconvenience caused by the missing items and appreciate you giving us the opportunity to put this right.

We’ve reviewed your order and the photos provided, and we’ve replied to your email directly. A reshipment for the missing items from your original order has now been processed at no additional cost.

We appreciate your patience and hope this resolves the issue for you.

Your Reformed Team

Rated 1 out of 5 stars

HUGE SCAM!!!

HUGE SCAM!!!

My complementary gift didn't arrive with my parcel and no one warned me beforehand. I have been keeping sending email and always get a reassuring response. However, it has been more than a month that I still haven't received my gift that was meant to come with my last order. I was very disappointed and really doubt the way the company does things, so I cancelled my order today and sent an email to chase my gift. They then told me that the gift is going to be added to the next subscription but noone ever tolf me this. This just confirms my suspicion that they are a complete scam. Please avoid with all costs!

5 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Bess,

Your experience with the missing gift and the communication surrounding it clearly fell short of what you should have received from us. We sincerely apologise for the frustration and disappointment this has caused, especially with the time you’ve spent trying to get an update.

We’ve sent you a request for further information so we can review the details of your order and address this with you directly.

Your Reformed Team

Rated 3 out of 5 stars

Non Responsive Customer Service

I have been with reformed for a few months now & referred two friends! So i had a £10 off voucher & decided to order a starter kit so that i had two!

Big disappointment as only the coffee arrived! Contacted by WhatsApp on 30/09 and then again 02/09 no reply or acknowledgement!

Great product poor customer experience/service! I will be cancelling

30 September 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Beverley,

Thank you for taking the time to flag this with us. We’re sorry for the inconvenience caused and would really like the opportunity to make this right for you.

We’ve sent you a request for further information so we can look into what happened and assist you directly.

Your Reformed Team

Rated 5 out of 5 stars

Customer services are as dumb as you can get

Can’t fault the coffee , or the lions mane and Tremella , but the customer service, they guys who send the orders out, believe it or not my 6 year old would do so much better than them, seriously, they are as thick as you can get , but after a lot of frustration and hard work to explain what has happened, they really are as good as gold

5 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Peter,

Thank you for taking the time to explain what happened with your order. Receiving completely different products from what you ordered is understandably frustrating, and we sincerely apologise for what happened.

We’ve sent you a request for further information so we can look into this properly and help get it resolved.

Your Reformed Team

Rated 5 out of 5 stars

Just buy it and feel the difference

Just buy it and feel the difference. I am not a person who trusts or believes in a lot of products that make big claims. Reformed coffee is one of the best things I have ever bought. I felt sharper in my mind from day one of trying it, this was just one of the benefits. I am about to order more. Thank you reformed guys! Brilliant is not a good enough word. Best wishes.

14 September 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Pete,

Thank you for such a thoughtful review. We really appreciate that you gave Reformed a try despite being someone who is usually sceptical of products, and it means a lot to know you’ve enjoyed the coffee enough to come back for more.

Thanks again for your support and for recommending Reformed so highly.

Your Reformed Team

Rated 5 out of 5 stars

Love the taste have a lot more energy…

Love the taste have a lot more energy since taking this

4 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Cathy,

Thank you for the lovely feedback. We’re really pleased you’re enjoying the taste and that Reformed has become part of your day.

We appreciate you taking the time to share your experience and leave us a review.

Your Reformed Team

Rated 4 out of 5 stars

Other then my tin having a hole at the…

Other then my tin having a hole at the bottom, the rest is good. Love the taste

4 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Jc,

Thank you for letting us know about the issue with the tin. We’re not sure what may have caused the hole, but as a valued customer, we’ll arrange a replacement for you.

We’re really pleased you’re enjoying the taste and hope the replacement arrives in perfect condition.

Your Reformed Team

Rated 1 out of 5 stars

Absolutely awful customer service

Absolutely awful customer service! Didn’t cancel my subscription, after I had asked them to, now won’t refund me my money!!

4 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi there,

We’re sorry for the frustration caused by your recent order and subscription.

We can see that you contacted us by email yesterday, but unfortunately the order had already been processed and was no longer able to be cancelled at that stage. We did offer the option to return the order for a refund once received.

However, as a valued customer and as a one time courtesy, we’ve now refunded your recent order in full without requiring you to return it. You’re welcome to keep it or pass it on to someone who may be interested.

We hope this helps resolve the matter and we appreciate you bringing your concerns to our attention.

Your Reformed Team

Rated 4 out of 5 stars

It’s taste delicious and it definitely…

It’s taste delicious and it definitely gives me more energy through out the day

27 September 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Samaneh,

Thank you for sharing this with us. We’re really happy to hear you’re enjoying the taste and that Reformed has become something you look forward to having during the day.

We truly appreciate your support and the review.

Your Reformed Team

Rated 5 out of 5 stars

Hi 👋 all

Hi 👋
So l gave 9/10 & 5*’s. Not 10/10 only because I haven’t tried anything beyond the Black Coffee/ Creatine. But will try Vanilla Coffee next order & others as l go
& I’ve never tried Matcha (yet). Am l Reformed yet , think l’m a work in progress. But loving the journey. I’ve had a couple email glitches saying sorry your leaving when l haven’t cancelled ! & got it sorted via customer service. Thanks.

4 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi JG,

We love that you’re still exploring the range and already enjoying the Black Coffee with Creatine. Vanilla Coffee sounds like the natural next one to try, and who knows, Matcha might be next on the list too.

We’re sorry about the confusing emails you received, but we’re glad the customer service team was able to sort everything out for you.

Thanks for sharing your experience and enjoying the journey with Reformed.

Your Reformed Team

Rated 5 out of 5 stars

Already recommended and purchased by my…

Already recommended and purchased by my better half.

4 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Cathal,

Seeing someone else in the household place an order after your recommendation is a lovely compliment in itself. We really appreciate you passing Reformed on and helping us gain another customer.

Thank you for the support.

Your Reformed Team

Rated 5 out of 5 stars

Never had a better experience with

Never had a better experience with a company better than Reformed. Honestly, as far as the product- which is great, by the way- the communication has been even better. They respond fast and will no confusion- always clear and helpful as always. The product was a miracle helping hand for me when I started it also, which lasted a while. Prompt delivery & no hassle also.

3 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Melody,

Your comments about our communication really mean a lot to us. Making sure customers get clear answers and quick support is something the team cares about, so it’s lovely to know that has been your experience.

We’re also pleased you’ve been enjoying the product and that everything from ordering to delivery has been straightforward.

Thank you for your wonderful review and for choosing Reformed.

Your Reformed Team

Rated 5 out of 5 stars

Really tasty

Really tasty! Has become a staple in my morning routine.

Customer service is also fantastic, very friendly and helpful, would 100% reccomend anyone to try

2 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Matthew,

There’s nothing better than finding a drink that becomes part of your everyday routine. We’re really pleased you’re enjoying the flavour and that our customer service team has made such a good impression too.

Thanks for recommending Reformed and for taking the time to leave us a review.

Your Reformed Team

Rated 5 out of 5 stars

Coffee tastes amazing

Coffee tastes amazing

2 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Andrew,

That's lovely to hear! We’re really happy you’re enjoying the coffee and truly appreciate your support.

Your Reformed Team

Rated 5 out of 5 stars

I have been taking it for a week now

I have been taking it for a week now. I feel i am not getting any mid afternoon energy low anymore. I feel i have more energy in general. Also feel my clothes are more comfortable, fitting better.

2 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Paula,

A week in is still early days, so we really appreciate you taking the time to share how your first few days with Reformed have been. It’s always amazing to hear how customers are finding it as they settle into their routine.

Thank you for giving Reformed a try and for sharing your experience with us.

Your Reformed Team

Rated 5 out of 5 stars

Great product

Great product . Thoroughly enjoy taking it every morning to kick start the day

2 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Andrea,

A morning routine is always better when there’s something you genuinely look forward to. We’re happy Reformed has become part of yours and that you’re enjoying it each morning.

Thank you for choosing Reformed and for taking the time to leave us a review.

Your Reformed Team

Rated 5 out of 5 stars

Great flavoured high quality Matcha.

Great flavoured high quality Matcha.. Does not taste Powderly. Great to get the free starter kit, definitely helps to get you started as you have all the tools you need.

2 October 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Lizzy,

Having everything you need in the starter kit makes trying Matcha that little bit easier, so we’re really pleased you’ve enjoyed having the tools there from the start. And thank you for the kind words about the flavour and smooth texture.

We really appreciate you taking the time to leave us a review.

Your Reformed Team

Rated 5 out of 5 stars

Been on reformed for the past few days…

Been on reformed for the past few days and can already feel the difference- energy levels have improved 100% so looking forward to getting all the other benefits that I have heard about. Use reformed as part of yiour daily routine and notice the benefits in a matter of days!!
Dave Cox

30 September 2026
Unprompted review
Reformed  logo

Reply from Reformed

Hi Dave,

Only a few days in and you’ve already got Reformed settled into your routine. We appreciate you giving it a try and taking the time to tell us how your first few days have gone.

We hope you continue enjoying your Reformed each day, Dave.

Your Reformed Team

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