FedEx Reviews 

I sent the box via PARCELABC paid for it 50 euros. They sent labels and confirmation. Provider was FedEx.
After 5 months I received a bill from FedEx for 550 euro to be paid by me. Which is crazy as box was less than 300 grams. And I paid for it already.
DHL cost 80 euros for the same box.
But 550 euros? Seriously? when I already paid!!

I have been waiting (now 8th day) for a package from UK to France!!! Tracking now says delayed!!! Delivery monday that makes 11 DAYS!!! This is a car part for a breakdown!! Can not speak to a person, even telephone is automated. Terrible Service, could have walked faster!!! A very dissatisfied customer with a non working vehicle!!!

Cannot rate 0. So had to rate 1.
Customer service is non existant.
I've been expecting a parcel which should have been delivered over a week ago. The tracking system is useless. There is no way to contact a real customer service team.
You should be ashamed of your service. Even La poste can do better....

I have been waiting for my delivery for ages! The delivery company stopped responding to my calls and emails, after I paid the additional customs, charges fees.

DO NOT USE THIS COMPANY, THEY WILL STEAL YOUR MONEY

I wish there were 0 stars to give it to them.

This company proves to be very unreliable and drivers also forge signatures to make it appear that parcels have been delivered. Making appointments leads to nothing. Even after calling and insisting for a week, they keep making promises that are not kept. I would advise everyone not to do business with this company!

They should be called FEDSLOW.
Slow to pickup and slow to deliver and to crown all that delay at Dubai. For a delivery going from Jaipur-India to Paris. 7 days to deliver a courrier from jaipur to paris. Better use postal services they would cost you cheaper and probably the same time or even quicker.

Scammers, the worse customer service on earth

FedEx insists that the address I provided is incorrect, even though it is accurate. The address belongs to a government agency for retirement in France, a fact confirmed both by the agency itself and Google. Despite this verification, dealing with FedEx's U.S. customer service has been exasperating. The automated system disconnects after 10 attempts, and speaking with an offshore representative involves navigating through a robotic series of questions. Although the French team, stationed in Morocco, has acknowledged the correctness of the address, the local branch continues to insist it is wrong.They even have a decency to telle me that they refuses to return my package unless additional payment is made and after 100 days, they claim they will destroy the package! They deserve a CLASS ACTION LAWSUIT. HORRIBLE COMPANY. I WILL NEVER EVER USE THIS TERRIBLE COMPANY.

Every day for the last 3 weeks they have been making "delivery attempts" which are not actually being made. Every day I track information that the client was not at home or the business was closed - which is not true because my husband is at home every day. We put a note on the door outside for the courier so that he knows how to use the home phone + they have our number in case of problems. There was no one there, they didn't even try to deliver. We called Fedex several times, but they are of no help, every day they promise that there will be a package the next day and apologize for the problems and that's it every time we call. They are useless. I will never use their services again.

I would give FedEx zero stars if it would let me.
FedEx damaged my package. It was a Black Friday special from Walmart. Instead of taking responsibility for it, they sent the package back to Walmart who refunded the item and REFUSE to replace it or give me the same Black Friday price. FedEx staff were rude! Did nothing to fix the problem! Then, hung up on me several times. Walmart and FedEx don't care about their customers! They're ridiculous!

Fedex sucks. really avoid them. they send u by mail a invoice...u pay before receiving. and 30 days later your receive a bill with same amount for same transaction...u already paid (with a mail of them confirming it). Its ther 3rd time it happens to me with 3 transactions. they are really incompétent.

Fedex France must be the worst ever. Never again
No emails. No updates. No idea of the status of the delivery.
I spoke to a agent this morning because I got a call saying they need more information on my package. The agent doesn't know and said no idea.
It is frustrating. I asked her to direct me to the rating platform after the call to leave my rating. It is actually LAW and the agent is not allowed to refuse me access to the rating platform. She instead put the phone down.

I hadn't used Fedex as a carrier in YEARS but as far as I remembered they weren't any worse than any other carrier, but I was a bit afraid reading the feedback on some websites... didn't worry too much though.

When my package was sent I followed the flights on a website thanks to Fedex's own statuses updates and it was fun to see all the locations my package was going to haha!

I worried a bit more while it landed in Belgium as I had read sometimes it got stuck there, but worried more when my delivery date changed on the delivery day early in the morning... Thankfully that must've been an internal system bug because a few hours later it was back to normal and I indeed received my package the very same day.

Delivery man was a good one: knocked on my door, asked for my name, let me look at the condition of my package, and polite.

As a conclusion I cannot say that I did not have a great experience with FedEx in that particular instance.

FedEx informed me by text and email that a package would be delivered last Friday, September 1, between 8:30 AM and 10 PM, with an estimated time of between 8:30 AM and 12:30 PM. At 1PM, FedEx had removed the estimated time, but still stated that the package would be delivered by 10PM. It was not delivered. I had signed up for email alerts and did not receive any messages from FedEx. The next day, I received an email saying that the package was still at the FedEx center at CDG airport outside Paris. I wrote an email to FedEx customer service to complain about this. FedEx did not respond. I then received an email with a new delivery date of today, September 4, again between 8:30 AM and 10PM and again with an estimated delivery of 8:30AM to 12:30PM. Again, at 1PM, the estimated time had disappeared but the FedEx tracker showed that the package had left the sorting center around 40km from my house, so I expected delivery. Just now, at 7PM (so after 10 1/2 hours of waiting at home today...) FedEx sent a message saying the package was delayed again and would be delivered tomorrow, September 5, before 6PM, with an estimated time of 8:30 AM to 12:30 PM. I have already missed 2 days of work waiting for this package. FedEx has not given the option of a delivery at a pickup location. Now I will have to wait another day for this package. I will never, ever again choose to buy a product that requires delivery by FedEx. Their service is unbelievably bad, and expensive.

I received my order from Japan which was a poster of a Japanese singer (Ado poster) with FedEx delivery and my package was already opened (not need to ask who did that, I think I have an idea of who it can be 👀).

It seems like that one of the delivery guy in FedEx France (In Reims or Lieusaint) were curious about what was inside the package because as I said, it has been already opened and it seems like the poster has been taken out, while on the website I bought it there was NO damage on the poster, how weird it is to find some damages on the poster (not ripped hopefully but there's still some damages on it).

Adding to that, the package was meant to be delivered the August 10 and I received it in August 11.

I always used FedEx in the past and I never got any problems and I do really hope this issue has been caused by the Import duty agents but in the future if you want to look inside the packagea, just don't...

And if you still want to look inside the packages, take care of what's inside at least.

On the date of 04/08/2023, a shipment was dispatched by one of our suppliers through Fedex Sheffield, originating from China and intended for use within NHS England. The products we handle are essential for addressing conditions such as stroke, heart attacks, and miscarriages, particularly vital for the well-being of individuals in South Yorkshire.
It is worth noting that an examination of reviews reveals a prevailing sentiment of dissatisfaction, with many individuals considering a rating of less than one. Given the pattern of poor service, negative attitudes, and apparent mismanagement, it is difficult to justify FedEx's continued presence in the market. Consequently, I have communicated to all of our suppliers to refrain from using FedEx unless absolutely necessary. The experiences we've had reflect a decline in service quality, accompanied by disrespectful attitudes, lethargy, and a lack of managerial control. It is evident that such conduct raises questions about the legitimacy of your business operations. They are the new HERMES. Be aware find a profession courier not a bunch of cowboys. Tell your friends and family and lets get shut of this low life out of the cities

I see I'm in the majority in giving a bad review of possibly the worst delivery experience I've ever had. I am in France and I was notified that the package would be delivered last Friday so I stayed home. Later, was notified of a delay and it would be here Monday. I waited Monday--no call, do drop off with the concierge, and upon calling (not easy), was told delivery was attempted and no one home. I made sure they had the right phone number and concierge info and they promised Tuesday delivery. Didn't happen. No updates, no way to get an update from a person on Wednesday so it is Thursday now and they say it is out for delivery (still no digital updates) and will arrive between 8 and 6pm. So that's a full day I cannot go out again. If it doesn't come today, I'll have to make a very long trip (1.25 hrs each way on public transport and foot) to pick it up at the facility. If you rely on the voice messaging when you call with the tracking number, it always says "On its way!" Worst ever service.

Ce sont des escrocs, font payer des frais de livraison exhorbitants dès lors qu'on les utilise pour un achat à l'international.....fuyez ces connards, et passez par DHL Allemagne, vive l'Europe, don't do any businnes with FEDEX United States, they are big scammers !!!!!!!!!!!!!

After failing to deliver my package last Friday the delivery was changed to today Monday 12-6-2023. I got a message saying it will be delivered between 08.20 and 12.20 but it didn't arrive. I had to inconvenience another person to wait for it about 90 minutes beyond the latest delivery time given. No excuse for this with the technology nowadays. A simple update text would have helped but clearly FedEx believe we have nothing better to do than sit in all day hoping they can be bothered to do what they are paid for.

the worst experience with France FedEX. I work with FedEX and send packages to my clients all around the world. I normally don't have problem with other countries, but to France!!!! FedEX in France is SH....T
They lost my packages, delivered late and even one customer had to go to local fedex and take the package by herself because they were not delivering to her!
Just close your branch in France or improve it!!!