FCP Euro Reviews 

2,078
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 524 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, excellent product quality, and reasonable prices that make maintaining their vehicles much more affordable. Many people find that the well-organized website and helpful tools make it very easy to find genuine European car parts, ensuring a smooth and reliable purchasing process from start to finish. Some reviewers were not happy with receiving incorrect items or encountering occasional search issues when browsing the online catalog. Others also mentioned experiencing occasional delivery delays, tracking difficulties, or unexpected shipping complications that caused noticeable frustration during their ordering experience.

What people talk about most

Product

Clients share positive opinions on product quality, noting that items fit properly and arrive securely... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages arrive on time, quickly, or... See more

Price

Customers consistently note positive experiences with price, often highlighting reasonable costs, great... See more

Order

Consumers find order experiences to be mixed, as many reviewers frequently praise fast shipping times and... See more

Quality

People report positive experiences with quality, highlighting that parts fit properly, arrive well-packaged,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would be bankrupt without these guys. Seriously, as an old volvo and bmw enthusiast my cars are constantly breaking. Parts are hard to come by and hard to afford. Somehow despite ordering from Austr... See more

Company replied

Rated 5 out of 5 stars

Always reliable! Best place to get oem+oem or OEparts! Shipping is pretty quick and lifetime warranty is great. Appreciate everything yall do for the community! IMHO the only thing I'd say personally... See more

Rated 5 out of 5 stars

Website is easy to use, shipping methods are nice as well! Packaging is always perfect, always deliver on expected times as promised! Best place to use for my European parts needs! Couldn’t have been... See more

Company replied

Rated 5 out of 5 stars

It would be nice if every automotive repair project went to plan, but they don't always go that way. Often I need additional parts and turn to FCP for them. Their response time in processing the order... See more


Company details

  1. Auto Parts Store

Written by the company

Family-owned since 1986, FCP Euro is the trusted home for European car owners and professionals, delivering quality parts, expert guidance, and a leading lifetime replacement guarantee. Shop parts for your car at fcpeuro.com.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(2,078)

530 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thumbs up good job

17 September 2026
FCP Euro logo

Reply from FCP Euro

Thank you so much for the fantastic feedback, and we appreciate your support. We're glad to hear that you had an outstanding experience! - Sean at FCP Euro

Rated 5 out of 5 stars

A-plus experience again

A-plus experience again! Product as described and shipped quickly. No issues. I trust my cars to FCP Euro.

24 September 2026
FCP Euro logo

Reply from FCP Euro

Thank you for the awesome feedback, and for trusting us with your cars! We're glad to hear you had a great experience! - Parid at FCP Euro

Rated 1 out of 5 stars

Horrible experience does not take a…

Horrible experience does not take a return that they sent to. The wrong address

12 June 2026
Unprompted review
FCP Euro logo

Reply from FCP Euro

Hello,

At FCP Euro, we are dedicated to providing a smooth and seamless ordering and returns process. I’m sorry to hear about the issue you experienced with your most recent return.

Unfortunately, we were unable to locate your account using the information provided in this review. Please feel free to reach out to us at reviews@fcpeuro.com. We would love the opportunity to make this right for you.

—Kevin at FCP Euro

Rated 5 out of 5 stars

No fuss return and refund for something…

No fuss return and refund for something that was somewhat of a gray area. I've been a long time customer and will remain so!

23 August 2026
FCP Euro logo

Reply from FCP Euro

Thank you so much for the positive feedback. We're happy to hear that you truly had a hassle-free returns experience. Your long-time loyalty means a lot to us! -Sean at FCP Euro

Rated 5 out of 5 stars

FCP has the parts we need and make…

FCP has the parts we need and make shipping to Canada easy

21 September 2026
FCP Euro logo

Reply from FCP Euro

Thank you so much for the fantastic feedback! We're happy to hear that you had a great experience with the parts and International shipping. - Sean at FCP Euro

Rated 5 out of 5 stars

Items fit perfectly.

15 September 2026
FCP Euro logo

Reply from FCP Euro

Thank you so much for the positive feedback! We're happy to hear that the part was a perfect fit. We greatly appreciate your support! -Sean at FCP Euro

Rated 5 out of 5 stars

I rarely have to call customer support

I rarely have to call customer support. Their website is pretty good. The gentleman I spoke with was polite and took his time.

22 September 2026
FCP Euro logo

Reply from FCP Euro

Thank you so much for the fantastic feedback! We are happy to hear that your experience with our customer service was satisfactory. We strive to provide the best service to our customers! We appreciate your support! -Sean at FCP Euro

Rated 5 out of 5 stars

Price of the ATF fluid pack went up $60…

Price of the ATF fluid pack went up $60 qhile in my cart. And then went back down to normal price of $280ish after buying. Am now aware of the Variable Price tactics.

Update: I was reimbursed the difference. Awesome company!

21 September 2026
FCP Euro logo

Reply from FCP Euro

Hello,

I sincerely apologize for the issue you encountered with your recent order. Please rest assured that we have no intention of misrepresenting our prices.

I can confirm that the prices changed the day before you ordered the parts and again two days after the order was placed. Our prices are reviewed and adjusted daily, which may result in frequent fluctuations. We apologize that your order was placed during a price change that subsequently reverted.

I will be reaching out to you with a personalized resolution to this matter! This is not the service that we strive to provide to customers and we will be sure to make it right!

-Sean at FCP Euro

Rated 5 out of 5 stars

quick to fill order

quick to fill order, items arrived on schedule

4 September 2026
FCP Euro logo

Reply from FCP Euro

Thank you so much for your fantastic feedback! We are happy to hear that your order arrived as scheduled. We appreciate your kind words and support! -Sean at FCP Euro

Rated 2 out of 5 stars

Bait and Switch

I ordered a made in Germany FAG bearing as shown on your website. However you switched it to another brand (with an unmarked county of origin) on me without asking. That's bait and switch. Pretty sure thats not legal.

12 September 2026
FCP Euro logo

Reply from FCP Euro

Hello David,

The quality of your experience with our team fell short - we sincerely apologize for not reaching a clearer resolution sooner.

In your initial reach-out to our service department, we explained that FAG is a division of the Schaeffler Group, which explains why you received a part in a Schaeffler box.

We can understand any confusion this may cause. We do our best to keep this information updated and accurate, but we cannot guarantee the Country of Origin, as manufacturers can change their production locations without any notice.

I will personally reach out to you with a resolution shortly. Once again, we are very sorry to hear about your recent experience, and we hope to clear up any confusion.

-Anthony at FCP Euro

Rated 5 out of 5 stars

Excellent

Excellent. Speedy delivery.

20 September 2026
FCP Euro logo

Reply from FCP Euro

Thank you so much for your positive feedback! We are happy to hear that the package arrived in a timely fashion. We greatly appreciate your support! -Sean at FCP Euro

Rated 1 out of 5 stars

Never received my order

Never received my order. Place is a fraud.

Daniel Henn

20 September 2026
FCP Euro logo

Reply from FCP Euro

Hello Daniel,

We're very sorry to hear about your recent experience!

Based on your account details, we located your order history, which indicates that the order was delivered on the 12th according to the tracking information provided by the carrier. However, we have no record of any prior contact with our support team regarding the non-receipt of this order.

Our team will contact you shortly with a resolution. Once again, please accept our sincere apologies for any inconvenience this may have caused.

Best Regards,
Anthony from FCP Euro

Rated 5 out of 5 stars
FCP Euro logo

Reply from FCP Euro

Thank you so much for the positive feedback! We are happy to hear that you had a great experience with the delivery time and the quality of our parts. We greatly appreciate your support! - Sean at FCP Euro

Rated 5 out of 5 stars

Great prices

Great prices, great service and fast delivery! My go to for all my euro cars.

12 July 2026
FCP Euro logo

Reply from FCP Euro

Thank you so much for the positive feedback. We are happy to hear that you had an all-around great experience. We greatly appreciate your support! -Sean at FCP Euro

Rated 5 out of 5 stars

seamless experience

11 September 2026
FCP Euro logo

Reply from FCP Euro

Thank you so much for the positive feedback! We are happy to hear you had a great overall experience, and we appreciate your support! -Sean at FCP Euro

Rated 5 out of 5 stars

excellent price

excellent price, accurate description, fast delivery, quality service

17 September 2026
FCP Euro logo

Reply from FCP Euro

Thank you so much for the fantastic feedback! We are happy to hear that you had an overall great experience from start to finish! We greatly appreciate your support! -Sean at FCP Euro

Rated 5 out of 5 stars

One of the few companies left in…

One of the few companies left in America (or the world) that provide world-class service and reliability. When you say a part fits, it fits! As you can probably tell by my orders, I am a loyal and faithful customer. But be warned; DO NOT CHANGE A THING!

14 September 2026
FCP Euro logo

Reply from FCP Euro

Thank you so much for your positive feedback! I am happy to hear that you had a great experience. We greatly appreciate your continued support and loyalty! -Sean at FCP Euro

Rated 5 out of 5 stars

It’s been great so far

It’s been great so far. I’ve been ordering from this website for a while. It would be nice if some of the smaller liquids are tad cheaper. I tend to order those from Amazon like liquid Molly cleaners, Cera tech etc.

17 September 2026

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