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Rated 5 out of 5 stars

**5 stars** Faxaroo did exactly what I needed it to do. I uploaded three files, entered the fax number, paid five bucks, got confirmation, and it was done. No subscription, no wasted time, no... See more

Company replied

Rated 1 out of 5 stars

Have to fax a document to a retirement provider to settle an estate. Have faxed twice, March 25 and again March 31. Received a confirmation for both. Retirement provider has not received either... See more

Company replied

Rated 4 out of 5 stars

Faxaroo is flexible- no membership required. Faxing itself is quite trouble-free and intuitive. After faxing, they send delivery confirmation and receipts. HOWEVER, I was over-charged: For 4 faxes I w... See more

Company replied

Rated 5 out of 5 stars

Used for a one-off hospital referral fax. Clear pricing, no subscription, no recurring charges, and it worked first time. $3 for a single two page send with confirmation is reasonable. Terms are expli... See more

Company replied

Company details

  1. Fax Service

Written by the company

Pay-as-you-go online faxing – the easiest way to bounce off a fax! No accounts needed – pay only for the pages you send. It’s as easy as uploading your fax document to our self service portal and we’ll handle the rest.


Contact info

3.9

Great

TrustScore 4 out of 5

110 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars
Faxaroo logo

Reply from Faxaroo

Hi Polytrade, we're disappointed to hear this. Are you able to contact our support team on support@faxaroo.com so we can investigate further into this issue.

The team @ Faxaroo

Rated 5 out of 5 stars

Thank goodness there is a way to fax…

Thank goodness there is a way to fax online and utilise a service as a one off without monthly subscriptions! The notifications process was great.

4 October 2021
Faxaroo logo

Reply from Faxaroo

No subscription faxing - glad we could provide the goods.

Thanks for choosing Faxaroo :)

The team @ Faxaroo

Rated 5 out of 5 stars

Simple and easy

Scan, drag, drop, send no problem! It’s that’s easy.

4 October 2021
Faxaroo logo

Reply from Faxaroo

Easy! Love it.

Thanks for choosing Faxaroo :)

The team @ Faxaroo

Rated 5 out of 5 stars

good thanks

good thanks well worth it

29 September 2021
Faxaroo logo

Reply from Faxaroo

Thank you 😍

Thanks for choosing Faxaroo :)

The team @ Faxaroo

Rated 5 out of 5 stars

Easy to use.

Easy to use. Cheap and quick

24 September 2021
Faxaroo logo

Reply from Faxaroo

We love all of those things, easy, cheap, quick!

Thanks for choosing Faxaroo Vicki :)

The team @ Faxaroo

Rated 5 out of 5 stars

Fantastic service

Fantastic service, convenient also!

23 September 2021
Faxaroo logo

Reply from Faxaroo

Thanks Matt! We've got you covered anytime.

The team @ Faxaroo

Rated 5 out of 5 stars

Quick and Easy

Quick, easy and convenient.

20 September 2021
Faxaroo logo

Reply from Faxaroo

Thanks James, love seeing great feedback :)

The team @ Faxaroo

Rated 1 out of 5 stars

No good

Um, 1 star because my Fax DID NOT GET THERE even though I paid for it and followed procedure. The 1 is for the hope that Faxaroo gave me when I thought I could send it online

17 September 2021
Faxaroo logo

Reply from Faxaroo

Hi Leah, that's not what we like to hear. A member of our support team will be reaching out to you to investigate further.

The team @ Faxaroo

Rated 5 out of 5 stars

It was so easy to use

It was so easy to use. Some businesses still need fax confirmation and as nobody has fax machines these days, this service is invaluable.

25 August 2021
Faxaroo logo

Reply from Faxaroo

We appreciate your great review, Michael! We're always here when you need to send a fax, without having to look for a fax machine. :)

The team @ Faxaroo

Rated 5 out of 5 stars

Excellent service

Excellent service, sent my fax quickly and let me know it was sent.
Easy program to use.
Highly recommended.

23 August 2021
Faxaroo logo

Reply from Faxaroo

Love your review, Michelle! We're delighted to hear you found our service excellent.

The team @ Faxaroo

Rated 5 out of 5 stars

Fabulous PAYG service

Fabulous PAYG service! Will definitely use again.

5 August 2021
Unprompted review
Faxaroo logo

Reply from Faxaroo

Thanks for your awesome review, Charmaine! Glad you're happy with our service. :)

The team @ Faxaroo

Rated 5 out of 5 stars

Amazing service. Efficient

Amazing and efficient service

25 May 2021
Faxaroo logo

Reply from Faxaroo

Wellington, love the review - efficient! Glad we could provide an amazing service for you.

The team @ Faxaroo

Rated 5 out of 5 stars

This service performs EXACTLY as described

This service performs EXACTLY a described on the website. Fast, easy faxing from your desktop. The only minor issue is that they do not have PayPal as a billing option.

24 May 2021
Faxaroo logo

Reply from Faxaroo

GMS - yes, glad we could get the job done - just the way we like it! Thanks for your feedback on accepting PayPal, we've added this a future release option for payment, a great idea.

The team @ Faxaroo

Rated 5 out of 5 stars

Easy to use & Will use again

It was so easy to use. I didn't have to sign up to anything and the costs were really clear. I uploaded the document, gave the fax number, paid for the fax ($2 for first page, $1 for every subsequent page - cheaper than another place that wanted $5 for the first page), and then the fax was sent. There was a progress page and an email when the fax was successful. I was going to check with the place I sent the fax but before I could they rang me to discuss the document. Turned out one of the documents was incorrect so I refaxed it again with Faxaroo.
The only quibble I have is that there was a +61 in front of the fax number with nothing on the website about whether this would prevent a 1800 number fax from sending. As you had very clear refund terms for unsuccessful faxes I decided to give it a go. Other online fax places had such confusing costs with the need to sign up and take out 'credit packages'. I also didn't need a fax line. I just wanted to send a fax and Faxaroo helped me do that with the minimum of fuss, clear costs upfront, and notification if the fax was successful or not. I will be using them again if I ever need to send a fax. And I didn't have to leave the house.

22 May 2021
Faxaroo logo

Reply from Faxaroo

Caroline WOW (heart eyes) at your review right now! Glad we could make it a great experience. Thanks for your feedback regarding the 1800 numbers, a great question and we have added it to our FAQ's section for future users :)

The team @ Faxaroo

Rated 1 out of 5 stars

Fax was never received

The fax I sent was never received by the person I sent it to

22 May 2021
Faxaroo logo

Reply from Faxaroo

Hi Lucy, that's no good :( Are you able to get in contact with us at support@faxaroo.com so we can get to the bottom of things for you asap.

The team @ Faxaroo

Rated 5 out of 5 stars

Satisfied Customer

I am writing this review as a very satisfied customer. I was at my wits end wondering how to get a fax to America and knowing that it had to be done by a certain date. So I googled how to send a fax and found Faxaroo. This is a very amazing service and I thank you for having all instructions so easy to follow. I will be using your services again in the future. THANKS.

18 May 2021
Faxaroo logo

Reply from Faxaroo

Rachel, one of our favourite reviews...ever! The exact purpose we built Faxaroo to make faxing simple - from anywhere, anytime - HASSLE FREE :) Thank you so much, we look forward to providing you amazing service time and time again.

The team @ Faxaroo

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