**5 stars** Faxaroo did exactly what I needed it to do. I uploaded three files, entered the fax number, paid five bucks, got confirmation, and it was done. No subscription, no wasted time, no... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Have to fax a document to a retirement provider to settle an estate. Have faxed twice, March 25 and again March 31. Received a confirmation for both. Retirement provider has not received either... See more
Company replied
Faxaroo is flexible- no membership required. Faxing itself is quite trouble-free and intuitive. After faxing, they send delivery confirmation and receipts. HOWEVER, I was over-charged: For 4 faxes I w... See more
Company replied
Used for a one-off hospital referral fax. Clear pricing, no subscription, no recurring charges, and it worked first time. $3 for a single two page send with confirmation is reasonable. Terms are expli... See more
Company replied
Company details
Written by the company
Pay-as-you-go online faxing – the easiest way to bounce off a fax! No accounts needed – pay only for the pages you send. It’s as easy as uploading your fax document to our self service portal and we’ll handle the rest.
Contact info
Australia
- hello@faxaroo.com
- faxaroo.com
3.9
Great
110 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was easy so I will check to see if…
It was easy, and the account got my fax. I will use this service in the future. I live in Mexico and getting a fax sent is a chore.
21 April 2026
Unprompted review
Reply from Faxaroo
Hi Lydia, Thanks so much for the review, we really appreciate it! Glad we could help you out in Mexico, no fuss, just send and done. We’re here anytime you need to send another one! Team Faxaroo
**5 stars**
**5 stars**
Faxaroo did exactly what I needed it to do. I uploaded three files, entered the fax number, paid five bucks, got confirmation, and it was done. No subscription, no wasted time, no headache.
A lot of the negative reviews seem to ignore the reality that fax delivery can depend on the file itself, the receiving fax machine, line issues, formatting, and the destination on the other end. That is not always the app’s fault.
For a simple one-time fax, this was fast, cheap, and painless. I spent more time reading complaints than it actually took to send my fax. For me, it worked exactly as advertised.
13 April 2026
Unprompted review
Reply from Faxaroo
Hi James, Thanks for the 5-star review and for calling out that faxing can depend on the receiving end too, thanks for trusting us with your fax. We’re here anytime you need to fax and relax. Team Faxaroo
Have to fax a document to a retirement…
Have to fax a document to a retirement provider to settle an estate.
Have faxed twice, March 25 and again March 31.
Received a confirmation for both. Retirement provider has not received either one.... Big waste of money and time.
Would not recommend this site!!
25 March 2026
Unprompted review
Reply from Faxaroo
Hi Cathy, We'd love the opportunity to investigate and resolve this for you. Please feel free to reach out to our support team at support@faxaroo.com with your Fax ID. This can be found in one of the emails or the invoice we issued. We’d be happy to assist. Team Faxaroo
I paid $3 for a fax and it was never…
I paid $3 for a fax and it was never received.
9 March 2026
Unprompted review
Reply from Faxaroo
Hi Amy, We'd love the opportunity to investigate and resolve this for you. Please feel free to reach out to our support team at support@faxaroo.com. We’d be happy to assist. Team Faxaroo
First time was fantastic
First time was fantastic. Thank you save so much time can just do it at home. Well done.
25 February 2026
Unprompted review
Reply from Faxaroo
Hi there! Thank you so much for your review! We’re thrilled your first time was fantastic and that you could save time by faxing from home, that’s exactly what we aim for. Team Faxaroo.
You didn't let me add the cover page!
You didn't let me add the cover page!! My fax went without the cover page and is of no use!! I have to find another reliable efaxing option.
24 February 2026
Unprompted review
Reply from Faxaroo
Hi Ash, Thanks for taking the time to leave a review. In Step 1 of sending a fax, you can upload your own coversheet along with any other files you’d like to send. You’re able to upload multiple files at once; just make sure the coversheet is uploaded first, as it will appear as the first page on the receiver’s end.
We understand how the wording on the page may not have made this clear, and we’ve already shared your feedback with our team so we can improve the instructions and make the process easier to understand for everyone. Thanks again for helping us improve. Team Faxaroo
Easy to use
Easy to use. Fair pricing. No sign up required. Perfect.
19 February 2026
Unprompted review
Reply from Faxaroo
Hi Michelle! Thanks so much for the lovely review! We’re glad you found it easy to use and fairly priced, no sign-ups, no fuss, just quick and simple faxing. We’re here whenever you need to send another one. Team Faxaroo
Faxaroo is flexible- no membership…
Faxaroo is flexible- no membership required. Faxing itself is quite trouble-free and intuitive. After faxing, they send delivery confirmation and receipts. HOWEVER, I was over-charged: For 4 faxes I was charged 6 times. For failed faxes, I am yet to receive refund. If not for this I would have given 5 stars. Engr.Meer Sahib.
17 February 2026
Unprompted review
Reply from Faxaroo
Hi Meer Sahib, Thank you for your positive feedback on how easy it is to use Faxaroo. If your billing issue hasn’t already been resolved, please reach out to our support team at support@faxaroo.com. They’ll be happy to review the charges, investigate what happened, and ensure any applicable refunds are processed promptly. We appreciate you flagging this issue, as it helps us improve the experience for all customers. Team Faxaroo
Reply from Faxaroo
Hi Bruce, Thanks for the awesome review! Love hearing that sending a fax was easy. You can always count us for simple, affordable and reliable faxing. Team Faxaroo
Clear one-off pricing
Used for a one-off hospital referral fax. Clear pricing, no subscription, no recurring charges, and it worked first time. $3 for a single two page send with confirmation is reasonable. Terms are explicit about pay-as-you-go and no ongoing fees, which I appreciated. Did exactly what they said on the tin.
4 February 2026
Unprompted review
Reply from Faxaroo
Hi Byron, Cheers for leaving us a review! Keeping it simple with a once‑off payment is what everyone’s after, no dramas, no lock‑ins, just send your fax and you’re done. Thanks for giving Faxaroo a go! Team Faxaroo
Very quick and easy to use including…
Very quick and easy to use including make payment and uploading my medical certificate to centrelink was a breeze....
29 January 2026
Unprompted review
Reply from Faxaroo
Hi Flossy, thanks for the great review! Awesome to hear it was quick and easy. Thanks for trusting us with such important documents. We’re here anytime you need to send another fax. Team Faxaroo.
Wasn’t offered cover sheet
Wasn’t offered cover sheet
Got email that fax was sent but no confirmation number, so how do I know if it was truly sent??
28 January 2026
Unprompted review
Reply from Faxaroo
Hi Vwomack, Thanks for taking the time to leave a review. Step 1 of sending a fax is where you can upload your own coversheet, plus any other files that are part of the fax. You can upload multiple files in one go, just upload the coversheet first and it will appear as the first page on the receivers end.
If you got the email saying your fax was successfully delivered, that means your fax made it through to the fax number you entered. You can give the recipient a quick heads up that it’s landed on their end.
If anything still doesn’t look quite right or you’d like us to double check the fax on our side, flick us a message at support@faxaroo.com and we’ll be happy to take a look.
Team Faxaroo
Needed to send one fax
Needed to send one fax, that’s it, didn’t need to subscribe, the fee was great, and I did it from my home! Saved me from a bit of hassle and it is much appreciated. Thank you Thank you Faxaroo! Fixed my issue and sent my documents quickly.
9 December 2025
Unprompted review
Reply from Faxaroo
Hi Morgan, Thanks so much for the great review and thanks for trusting us to get your docs where they needed to go. No subscriptions, no fuss, just send and you’re done. Team Faxaroo.
Great
Great. Perfect for a one-off fax and simple to use. It worked exactly as expected. Rang the US company I faxed and they confirmed they had the fax minutes after I sent it. Will use again.
14 November 2025
Unprompted review
Reply from Faxaroo
Hi Fred, we’re happy to hear that your one-off fax went through quickly and exactly as expected. It’s also great to know the recipient confirmed it within minutes. With Faxaroo, sending a fast and simple fax is always just a few clicks away.
Team Faxaroo
Fixed Price For One FAX
One of the few fax services that was willing to give me a reasonable, fixed price for a one-time fax. All of the other companies wanted me to sign up for a subscription. I had a need for just one time use and Faxaroo delivered!! My fax was 20 pages and took a long time to transmit (understandable) and I did receive an email from Faxaroo about 15 minutes later confirming that it was sent. Perfect Transaction.
13 October 2025
Unprompted review
Reply from Faxaroo
Hi Scott, Thanks sharing your experience! We love hearing that your fax was sent smoothly and that our fixed fax page pricing sealed the deal. With Faxaroo, you’ll always know the cost upfront before you hit send. Team Faxaroo
Amazing!! Saved my day, precious time.
Truly a life saver. I was going to print out 29 pages and either send by post, no option to email. I searched google for faxing services officeworks didn't do it. Ask co pilot and I found faxaroo Yay!!!. Such as essential service when you have minimal time, so easy and fast to upload documents, and $30 to send 29pgs more than happy. Great service. Took 10minutes and received an email that the fax had been sent. Once again amazing
8 October 2025
Unprompted review
Reply from Faxaroo
Thank you Vivien! Awesome to hear Faxaroo made sending your fax simple and speedy, that's exactly what we’re here for.
Team Faxaroo
So far so good
So far so good. Have not yet followed up to see if the person actually received it, but Faxaroo have confirmed a successful send. The process was very simple and smooth and if the person has actually received it, I would totally recommend. It was good value and glad I did not have to establish a monthly account as I send very few faxes. Thank you!
22 September 2025
Unprompted review
Reply from Faxaroo
You've made our day with your 5-star review! Great to hear everything went smoothly and that Faxaroo worked just the way you needed.
Team Faxaroo
The service was easy
The service was easy, simple and did everything I needed.
15 August 2025
Unprompted review
Reply from Faxaroo
Hi Duane, thanks for your review! So great to hear it was simple and easy to bounce off your fax.
Team Faxaroo
superb
superb, hassle free!!! an excellent alternative right at your fingertips in the home!!! Thank you
11 August 2025
Unprompted review
Reply from Faxaroo
Exactly! It’s 2025, faxing from home is how it should be. Glad we could help, and thank you for dropping a review 🙌
Team Faxaroo
First Time using Faxaroo.
First time using Faxaroo. For some reason the fax was not received by intended recipient although Faxaroo system indicated the fax did go through. Requested a refund through my credit card and refund issued.
12 July 2025
Unprompted review
Reply from Faxaroo
Hi George, we're sorry to hear about your experience. Our support team has been in touch to help resolve this for you, please take a moment to review their message. Team Faxaroo
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.